Component
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
263 NHTSA complaints about equipment:electrical:navigational system(global positioning system) issues across 32 makes and 151 models.
The equipment:electrical:navigational system(global positioning system) is one of the standardized component categories NHTSA uses to classify consumer safety complaints. Across the public complaint database, it accounts for 263 filings from 32 manufacturers and 151 distinct vehicle models, a footprint large enough that defect engineers can isolate part-family patterns across different platforms that share the same supplier or the same federal motor vehicle safety standard.
Among filings citing this component, owners have reported 5 crashes, 3 fires, 2 injuries, and 0 fatalities. The most complained-about vehicle in this category is the TOYOTA RAV4 with 13 filings, followed by TOYOTA PRIUS and SUBARU OUTBACK. These severity counters are what separates a nuisance complaint trend from a pattern NHTSA is likely to escalate into a Preliminary Evaluation.
Component-level analysis is how the Office of Defects Investigation spots cross-manufacturer supplier issues — the same airbag inflator, the same takata-style ignition switch, the same brake hose material — before they become industry-wide recalls. When you see a single component accumulating large complaint volume across several unrelated nameplates, that is usually a signature of a shared supplier or a shared federal standard being stressed by real-world conditions. Use the affected-vehicles table below to see whether the pattern is concentrated on a handful of models or distributed evenly, and cross-reference each model's full recall and investigation history before drawing conclusions about any one nameplate.
Most Affected Vehicles
| # | Vehicle | Complaints |
|---|---|---|
| 1 | TOYOTA RAV4 | 13 |
| 2 | TOYOTA PRIUS | 9 |
| 3 | SUBARU OUTBACK | 7 |
| 4 | FORD EXPLORER | 7 |
| 5 | TOYOTA SIENNA | 6 |
| 6 | HONDA ODYSSEY | 6 |
| 7 | FORD F-150 | 6 |
| 8 | HONDA ACCORD | 5 |
| 9 | TOYOTA HIGHLANDER | 4 |
| 10 | TOYOTA CAMRY HYBRID | 4 |
| 11 | TOYOTA AVALON | 4 |
| 12 | LEXUS ES350 | 4 |
| 13 | LEXUS IS 250 | 3 |
| 14 | JEEP GRAND CHEROKEE | 3 |
| 15 | HONDA PILOT | 3 |
| 16 | GMC YUKON | 3 |
| 17 | FORD FUSION | 3 |
| 18 | FORD ESCAPE | 3 |
| 19 | FORD EDGE | 3 |
| 20 | CHRYSLER 300 | 3 |
| 21 | CHEVROLET TRAVERSE | 3 |
| 22 | CADILLAC SRX | 3 |
| 23 | BUICK ENCLAVE | 3 |
| 24 | ACURA TL | 3 |
| 25 | VOLVO XC90 | 2 |
| 26 | VOLKSWAGEN PASSAT | 2 |
| 27 | VOLKSWAGEN JETTA | 2 |
| 28 | TOYOTA CAMRY | 2 |
| 29 | SUBARU LEGACY | 2 |
| 30 | RAM 2500 | 2 |
Recent Complaints
The contact owns a 2024 Jeep Grand Wagoneer. The contact stated that intermittently, the back-over prevention camera and navigational system froze, the speedometer was blank, and the air conditioner w
The contact owns a 2022 Honda Pilot. The contact stated that the entertainment system was blank and had shut down. The message âMy Map Offâ was displayed. The vehicle was restarted, and the rearv
See attached document for complaint.
The contact owns a 2023 Hyundai Palisade. The contact stated that while reversing out of the garage, the powered front driver's seat suddenly began to move backwards, and the contact was unable to rea
The embedded navigation system in my 2018 GMC Sierra is no longer supported. Paid map updates were available until 2023, when General Motors discontinued them without notice. This system was marketed
The contact owns a 2019 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the navigation system screen image was jumping and flipping, and occasionally failed to display
The contact owns a 2017 Mazda CX-5. The contact stated that the navigation was system rebooting and not connecting with the satellite. There were no warning lights illuminated. The vehicle was taken t
The contact owns a 2021 GMC Acadia. The contact stated that the navigation screen was inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to
See attached document for complaint.
See attached document for complaint.
The contact owns a 2024 Ford Edge. The contact stated that while driving at an undisclosed speed, the navigation system became inoperable. There were no warning lights illuminated. The vehicle was tak
The contact owns a 2014 Ford F150. The contact stated that on several occasions while the vehicle was being reversed, the rearview camera displayed a solid black screen, or an inverted screen. The con
See attached document for complaint
The contact owned a 2020 Jeep Compass. The contact stated that the navigational screen was black. The contact stated the navigational screen failed to turn on as needed. No warning light was illuminat
See attached document for complaint.
Honda/Garmin has not provided updates to the integrated navigation system since 2014. As a result, on numerous occasions, the navigation system has given the wrong information to the rider. My motor
The contact owns a 2016 Volvo XC90. The contact stated that while driving at various speeds, the oil light illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 19V308
See attached document for complaint.
The contact owns a 2022 Jeep Wagoneer. The contact stated while driving at various speeds, the camera and navigation screen went blank. The message âUconnect need service take to authorize dealerâ
The contact owns a 2018 Jeep Cherokee. The contact stated while driving approximately 45 MPH, the vehicle lost motive power with the service shifter warning light illuminated. The vehicle was steered
Related Vehicle Components
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Related Safety Data
Frequently Asked Questions
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Data Sources
Vehicle complaint data from the National Highway Traffic Safety Administration (NHTSA) complaints database. Includes consumer-reported safety issues filed with NHTSA Office of Defects Investigation. Severity counts cross-reference NHTSA FARS (Fatality Analysis Reporting System) for fatal incidents where a corresponding FARS record exists.
Component categories are standardized by NHTSA. Crash-test ratings where shown are drawn from the NHTSA New Car Assessment Program (NCAP). Complaint counts, crash reports, fire reports, and fatality data reflect consumer-submitted reports and may not represent all incidents.
Disclaimer: This data is for informational purposes only and should not be used as the sole basis for vehicle purchase decisions. NHTSA complaint data is self-reported by consumers and has not been verified or investigated. A high complaint count does not necessarily indicate a defect. Always consult a qualified mechanic and check official NHTSA recall notices before making safety-related decisions.
Read our methodology — how this data is sourced, computed, and verified.