2023 HYUNDAI PALISADE — Complaint #2133406
Open-data reference.
NHTSA Complaint about EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) filed September 24, 2025
NHTSA complaint #2133406 (ODI reference 11689361) concerns a 2023 HYUNDAI PALISADE and was filed on September 24, 2025. The owner reports the failure occurred on October 24, 2024. The vehicle had 10,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as equipment:electrical:navigational system(global positioning system), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI PALISADE cohort independently describe similar equipment:electrical:navigational system(global positioning system) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 HYUNDAI PALISADE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2023 Hyundai Palisade. The contact stated that while reversing out of the garage, the powered front driver's seat suddenly began to move backwards, and the contact was unable to reach the brake pedal to stop the vehicle. The powered seat then moved forward, causing the seat belt to tighten around the waist of the driver. The contact was able to put the vehicle in park and stopped the vehicle. During the failure, no injuries were reported. Also, the contact indicated that previously, while driving at an undisclosed speed, a message was displayed that the vehicle was driving the wrong way. The contact stated that the failure occurred while driving down a dark and unfamiliar road. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failures. The failure mileage was 10,000.
Complaint Details
| NHTSA Complaint ID | 2133406 |
| ODI Number | 11689361 |
| Date Filed | September 24, 2025 |
| Failure Date | October 24, 2024 |
| VIN | KM8R74GE7PU |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.