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2021 GMC ACADIA — Complaint #2100250

Open-data reference.

NHTSA Complaint about EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) filed June 13, 2025

NHTSA complaint #2100250 (ODI reference 11666686) concerns a 2021 GMC ACADIA and was filed on June 13, 2025. The owner reports the failure occurred on June 3, 2025. The vehicle had 107,000 miles on the odometer at the time of the incident. The report was geocoded to Indiana based on the filer's self-reported location. The affected component is categorized as equipment:electrical:navigational system(global positioning system), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC ACADIA cohort independently describe similar equipment:electrical:navigational system(global positioning system) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 GMC ACADIA shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2021 GMC ACADIA
Component
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
State
Indiana
Mileage
107,000 mi

Complaint Description

The contact owns a 2021 GMC Acadia. The contact stated that the navigation screen was inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The dealer suggested replacing the unit. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 107,000.

Complaint Details

NHTSA Complaint ID 2100250
ODI Number 11666686
Date Filed June 13, 2025
Failure Date June 3, 2025
VIN 1GKKNMLS0MZ

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.