2016 VOLVO XC90 — Complaint #2025456
Open-data reference.
NHTSA Complaint about EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) filed September 17, 2024
NHTSA complaint #2025456 (ODI reference 11614985) concerns a 2016 VOLVO XC90 and was filed on September 17, 2024. The owner reports the failure occurred on September 14, 2024. The vehicle had 140,000 miles on the odometer at the time of the incident. The report was geocoded to South Carolina based on the filer's self-reported location. The affected component is categorized as equipment:electrical:navigational system(global positioning system), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLVO XC90 cohort independently describe similar equipment:electrical:navigational system(global positioning system) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 VOLVO XC90 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2016 Volvo XC90. The contact stated that while driving at various speeds, the oil light illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 19V308000 (Engine and Engine Cooling). The vehicle was taken to an independent mechanic, where it was diagnosed that an oil change was needed. The vehicle was repaired. The vehicle was taken to another local dealer, who informed the contact that the vehicle was consuming oil and informed the contact about an oil consumption test. The contact was informed that a spark plug had exploded in the engine. The engine was replaced. The contact noticed that water was entering inside the vehicle. There was water dripping on the entertainment center, and the pixels were half out. The vehicle was taken to the local dealer, where it was diagnosed that the infotainment screen needed to be replaced. The vehicle was repaired. While driving at unknown speeds, the brakes became inoperable. While at a car wash, th
Complaint Details
| NHTSA Complaint ID | 2025456 |
| ODI Number | 11614985 |
| Date Filed | September 17, 2024 |
| Failure Date | September 14, 2024 |
| VIN | YV4A22PL0G1 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.