2024 JEEP GRAND WAGONEER — Complaint #2154201
Open-data reference.
NHTSA Complaint about EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) filed December 4, 2025
NHTSA complaint #2154201 (ODI reference 11703040) concerns a 2024 JEEP GRAND WAGONEER and was filed on December 4, 2025. The owner reports the failure occurred on January 29, 2024. The vehicle had 132 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as equipment:electrical:navigational system(global positioning system), one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GRAND WAGONEER cohort independently describe similar equipment:electrical:navigational system(global positioning system) failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 JEEP GRAND WAGONEER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2024 Jeep Grand Wagoneer. The contact stated that intermittently, the back-over prevention camera and navigational system froze, the speedometer was blank, and the air conditioner was inoperable. The contact stated that the Uconnect 5 infotainment system was inoperable. The navigational system continued to be frozen and was buffering for an hour at times. The vehicle had shut down on multiple occasions but restarted. The app indicated the vehicle needed to be serviced. The key fob became inoperable; the driver was unable to lock and unlock the vehicle. There were unknown warning lights illuminated. The vehicle was taken to the local dealer, who connected the computer, but there were no codes retrieved, and was unable to duplicate the failure. The vehicle was not repaired. Additionally, the contact sent an email and videos. The manufacturer was contacted, who opened and closed several cases. The failure mileage was approximately 132.
Complaint Details
| NHTSA Complaint ID | 2154201 |
| ODI Number | 11703040 |
| Date Filed | December 4, 2025 |
| Failure Date | January 29, 2024 |
| VIN | 1C4SJVGP3RS |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.