Freightliner · vehicle model
Freightliner Sprinter 2500
64 NHTSA complaints and 116 safety recalls across model years 2003–2020.
- Complaints
- 64
- Recalls
- 116
- Model years
- 15
The verdict
The Freightliner Sprinter 2500 pairs above-average complaint volume with 116 recalls (heavily recalled).
- 37th pctile
- complaint volume, US models
- 116
- recall campaigns
Freightliner Sprinter 2500 vs. all tracked models
Total NHTSA ODI complaints across models with substantive safety data
64 Around the middle lower than 37% of 3,088 models
tracked vehicle models, bucketed by value
Each bar is a band; taller bars hold more models. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source NHTSA Office of Defects Investigation · August 2026
The FreightlinerSprinter 2500 appears in NHTSA's Office of Defects Investigation database with 64 consumer safety complaints and 116 recall campaigns across 15 model years (2003–2020). That averages roughly 4 complaints per model year. Report counts can differ between model years for many reasons; this dataset does not establish the cause of a difference.
Complaint volume on a nameplate alone is not a reliability verdict: a long-running bestseller can accumulate more filings than a low-volume niche model because more vehicles are on the road. The table below shows report counts and published NHTSA crash-test ratings side by side for each model year. The filing-year histogram shows the timing of submitted reports, not a causal trend.
NHTSA has 38 investigation files tied to this model. Investigation records, complaint reports, and recall campaigns each provide different context. Use the official NHTSA VIN lookup and the underlying notices to research a specific vehicle; PlainCars does not infer a vehicle-risk or pricing conclusion from these records.
Complaints by Year
Complaint Filing Trend
NHTSA complaint volume by year filed (not model year).
Filings moved from 23 in 2017-2021 to 19 in 2022-2026, a fall of 17.4%. That is the 54th percentile of change across the 763 nameplates with enough filings in both windows to compare, where 0 is the steepest fall and 100 the steepest rise.
Filing volume, not a reliability verdict: counts also move with how many vehicles are on the road, how old they are, and whether a recall drew attention. Computed from this portal's NHTSA filing-year records over the same two windows the trend rankings use.
Year filed (bar labels show the complaint count).
Compare FreightlinerSprinter 2500 to Similar Vehicles
NHTSA Investigations
EVDM connector plate separation
Halogen Headlights May Cause Fires
Trolley bus circuit breaker fires
Rear Wheel Speed Sensor Failure
Intermittent Loss of Power Steering Assist
PNDB Electrical Power Distribution
RQ17 - 008 Closing
Windshield Wiper Motor Failure
Wiper Motor Failure
CNG Fuel System Integrity
Frequently Asked Questions
How reliable is the Freightliner Sprinter 2500?▼
What years of Freightliner Sprinter 2500 are available?▼
Does the Freightliner Sprinter 2500 have safety ratings?▼
What are the most common Freightliner Sprinter 2500 complaints?▼
How do I check if my Freightliner Sprinter 2500 has been recalled?▼
Data sources
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. Freightliner Sprinter 2500 totals are aggregated from the linked NHTSA model-year rows; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.