Investigations
Windshield Wiper Motor Failure
NHTSA Engineering Analysis EA17001 — closed, opened 2017-04-03 and involving the FREIGHTLINER FREIGHTLINER.
NHTSA investigation EA17001 is a Engineering Analysis opened on 2017-04-03 and currently closed. The subject of record is FREIGHTLINER FREIGHTLINER, which places this file inside the Office of Defects Investigation queue for FREIGHTLINER. Latest activity on this investigation was logged on 2020-04-08 — NHTSA updates that field whenever an Information Request goes out, a supplement is filed, or a status change is recorded in the public docket.
An Engineering Analysis like EA17001 is the deeper technical phase that follows a PE. NHTSA requests design, warranty, and field-failure data from the manufacturer, conducts its own testing when needed, and determines whether the evidence supports a safety defect finding that would compel a recall.
Investigators summarized the matter as follows: "On April 3, 2017, the Office of Defects investigation (ODI) opened Engineering Analysis (EA17-001) as an upgrade to a Preliminary Analysis (PE16-005). The investigation focused on alleged windshield wiper failures on 201..." Investigations are the early-warning layer of the federal auto-safety system, sitting upstream of formal recalls and defect orders. Whether this one closes without action or escalates into an Engineering Analysis, the full history stays in the ODI archive so researchers, litigators, and buyers can pull the paper trail at any time. Related FREIGHTLINER files, listed below, give context on whether this is an isolated concern or part of a broader pattern across the brand.
Investigation Summary
On April 3, 2017, the Office of Defects investigation (ODI) opened Engineering Analysis (EA17-001) as an upgrade to a Preliminary Analysis (PE16-005). The investigation focused on alleged windshield wiper failures on 2015-2016 MY Freightliner Cascadia trucks. ODI received Early Warning Reporting (EWR) field reports from the manufacturer describing wipers that intermittently failed to operate, causing a loss of visibility for the driver while driving in rain or snow. Several of the reports alleged multiple vehicles experiencing the failure, while multiple failures also happened on the same vehicle. Many of the field reports indicated the windshield wiper problem was resolved once the wiper motor was replaced. Following a detailed analysis of data collected by ODI it was determined that a low failure rate for a complete loss of wiper function existed on the subject vehicles. Given this low failure rate and the Technical Service Bulletins (TSBs) to address this issue released by DTNA, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves the right to take further action if warranted by the circumstances. For a detailed summary of the investigation see attached closing resume document. The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification number: 11141519
About This Investigation Type
An Engineering Analysis (EA) is the in-depth phase following a Preliminary Evaluation. NHTSA engineers conduct testing, collect data from manufacturers, and perform detailed technical analysis to determine whether a safety defect exists. An EA may lead to a voluntary recall by the manufacturer or, in rare cases, a mandatory recall order.
Other FREIGHTLINER Investigations
EVDM connector plate separation
Halogen Headlights May Cause Fires
Trolley bus circuit breaker fires
Rear Wheel Speed Sensor Failure
Intermittent Loss of Power Steering Assist
Data from NHTSA Office of Defects Investigation. Cross-references: NHTSA recall campaign API and NHTSA FARS where fatality records overlap. PlainCars does not rate or recommend vehicles. Learn more.
Read our methodology — how this data is sourced, computed, and verified.