Total Complaints
8 filings
FREIGHTLINER SPRINTER 2500 · model year
8 NHTSA complaints, and 5 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2003FREIGHTLINERSPRINTER 2500 carries 8 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 1 fire, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2003 SPRINTER 2500 is engine with 3 filings, followed by fuel system, diesel (1) and engine and engine cooling:exhaust system (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 5 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 38 investigation files overlapping the 2003 SPRINTER 2500. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
8 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE | 3 |
| FUEL SYSTEM, DIESEL | 1 |
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | 1 |
| ENGINE AND ENGINE COOLING:ENGINE:DIESEL | 1 |
| ELECTRICAL SYSTEM | 1 |
| SERVICE BRAKES, HYDRAULIC | 1 |
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
SPRINTER IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2003 VANS SOLD AS DODGE AND FREIGHTLINER VEHICLES. THE INTAKE MANIFOLDS MAY HAVE CORRODED. A CHEMICAL REACTION INVOLVING SULFUR IN THE DIESEL FUEL THAT TAKES PLACE UNDER CERTAIN CONDITIONS CAN LEAD TO THE FORMATION OF SULFURIC ACID IN THE EXHA
STEERING:COLUMN
SPRINTER IS RECALLING 10 MY 2001-2006 DODGE AND FREIGHTLINER 2500 AND 3500 VEHICLES. THE WELDING SEAM BETWEEN THE BRACKET AND STEERING COLUMN OF AFFECTED SPARE PARTS DOES NOT MEET DESIGN SPECIFICATIONS. THE RESULT OF AN OUT OF SPECIFICATION WELDING SEAM IS THAT THE STEERING COLUMN MAY DETACH FROM
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2003-2006 Dodge and Freightliner Sprinter 2500 and 3500 vans manufactured June 30, 2003, to August 31, 2006. The instrument cluster on the affected vehicles fails to illuminate the BRAKE warning lamp in the instrument cluster during the
INTERIOR LIGHTING
ON CERTAIN TRUCKS EQUIPPED WITH REAR AIR CONDITIONING SYSTEM, THE INTERIOR LAMP IS EQUIPPED WITH AN 18W LAMP AND A SCATTERING LENS. IN EXTREMELY HOT AND HUMID CONDITIONS, THE COMBINATION OF HEAT AND HUMIDITY, AND THE HEAT FROM THE LAMP DUE TO EXTREME LONG TERM OPERATION, CAN DISTORT THE SCATTERING
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
MERCEDES-BENZ USA (MBUSA) IS RECALLING CERTAIN MODEL YEAR 2002- 2003 SPRINTER 2500 AND 3500 VANS SOLD AS DODGE AND FREIGHTLINER VEHICLES. THE INTAKE MANIFOLDS MAY HAVE CORRODED. A CHEMICAL REACTION INVOLVING SULFUR IN THE DIESEL FUEL THAT TAKES PLACE UNDER CERTAIN CONDITIONS CAN LEAD TO THE FORMA
TL* THE CONTACT OWNED A 2003 N/A FREIGHTLINER SPRINTER VAN. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE BEGAN TO LOSE SPEED, THAN THE VEHICLE BEGAN TO SHUTTER AND THE CONTACT LOOKED THRU THE REAR PASSENGER SIDE VIEW MIRROR AND NOTICED BLACK SMOKE COMING FROM EXHAUST. THE CONTACT MERGED TO THE SIDE OF THE ROAD. THE CONTACT PUT THE VEHICLE IN PARK AND EXITED OUT OF THE VEHICLE. THE CONTACT WENT TO THE FRONT OF THE VEHICLE WHEN IT WAS NOTICED FLUID WAS SPILLING OUT OF THE VEHICLE AND SMOKE COMING FROM UNDERNEATH THE HOOD. THE CONTACT WENT TO RECEIVE THEIR FIRE EXTINGUISHERS AND OPENED THE HOOD AND NOTICED FIRE COMING FROM UNDERNEATH THE AND STARTED TO EXTINGUISH THE FIRE BUT DID NOT FULLY PUT OUT THE FLAMES. THE CONTACT THEN HAD HIS WIFE AND FOUR CHILDREN EXIT OUT OF THE VEHICLE AND WAITED FOR THE FIRE DEPARTMENT TO COME TO THE SCENE. THE FIRE DEPARTMENT DID COME OUT AND EXTINGUISHED THE FIRE FULLY. A FIRE REPORT WAS FILED. NO ONE WAS INJURED. THE VEHICLE WAS TOWED TO
Mileage: 93,000
TL* THE CONTACT OWNS A 2003 FREIGHTLINER SPRINTER 2500. THE CONTACT STATED WHILE DRIVING 14 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE MASTER WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROADWAY. THE VEHICLE WAS THEN SLOWLY DRIVEN BACK TO HIS RESIDENCE. THE CONTACT CALLED MERCEDES-BENZ OF LOUISVILLE LOCATED AT 2520 TERRA CROSSING BLVD, LOUISVILLE, KY 40245, (502) 896-4411, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND MADE AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V833000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 320,000.
Mileage: 320,000
TL* THE CONTACT OWNS A 2003 FREIGHTLINER SPRINTER 2500. THE CONTACT STATED WHILE DRIVING 14 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE MASTER WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROADWAY. THE VEHICLE WAS THEN SLOWLY DRIVEN BACK TO HIS RESIDENCE. THE CONTACT CALLED MERCEDES-BENZ OF LOUISVILLE LOCATED AT 2520 TERRA CROSSING BLVD, LOUISVILLE, KY 40245, (502) 896-4411, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND MADE AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V833000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 320,000.
Mileage: 320,000
VEHICLE EXPERIENCED REDUCED POWER AND WHOOSH SOUND. FOUND INTAKE MANIFOLD WITH CRACKS LEAKING EXHAUST FROM EGR RUNNER. MADE TEMPORARY REPAIR ON THE ROAD AND WAS ABLE TO RETURN TO SHOP. FOUND THERE WAS A RECALL ON THIS PART (2010-040002) BUT HAVE BEEN UNABLE TO GET REPAIR FROM DAIMLER VANS USA. *TR
Mileage: 243,000
TL* THE CONTACT OWNS A 2003 FREIGHTLINER SPRINTER 2500. THE CONTACT STATED AFTER RECEIVING A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 11V410000 (ENGINE AND ENGINE COOLING), THE CONTACT CALLED THE DEALER. THE DEALER STATED THAT THEY COULD NOT REMEDY THE VEHICLE DUE TO THE DEALER NOT BEING ABLE TO WORK ON VANS. THE CONTACT THEN CALLED THE MANUFACTURER TO FIND OUT WHERE TO TAKE THE VEHICLE. THE NEAREST DEALER WAS TOO FAR TO DRIVE FOR THE CONTACT. THE MANUFACTURER THEN STATED TO CALL FREIGHTLINER REGARDING THE RECALL. FREIGHTLINER INFORMED THE CONTACT THAT THEY WERE NOT RESPONSIBLE FOR THE REPAIR OF THIS VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2003 FREIGHTLINER SPRINTER 2500. THE CONTACT STATED AFTER RECEIVING A RECALL NOTICE, HE TOOK THE VEHICLE WAS TAKEN TO A LOCAL DEALER. THE DEALER STATED THE CONTACT HAD TO PAY TO HAVE THE RECALL REPAIR PERFORMED ON THE VEHICLE. THE CONTACT STATED THE RECALL SAID THE REMEDY WAS FREE OF CHARGE. THE CONTACT CALLED THE MANUFACTURER TO VERIFY. THE FAILURE MILEAGE WAS 330,000. UPDATED 07/05/12*LJ THE DEALER CONFIRMED THE INTAKE MANIFOLD REPLACEMENT WAS COVERED BY THE RECALL. HOWEVER, THE DEALER STATED THEY WOULD NEED TO REPLACE THE FUEL LINES, WHICH COULD BE DAMAGED DURING THE REMOVAL OF THE INTAKE MANIFOLD. THE CONSUMER WAS INFORMED IT WOULD COST $300 TO REPLACE THE FUEL LINES. UPDATED 07/10/12 UPDATED 07/19/12.
Mileage: 330,000
TL* THE CONTACT OWNS A 2003 FREIGHTLINER SPRINTER 2500. THE CONTACT STATED AFTER RECEIVING A RECALL NOTICE, HE TOOK THE VEHICLE WAS TAKEN TO A LOCAL DEALER. THE DEALER STATED THE CONTACT HAD TO PAY TO HAVE THE RECALL REPAIR PERFORMED ON THE VEHICLE. THE CONTACT STATED THE RECALL SAID THE REMEDY WAS FREE OF CHARGE. THE CONTACT CALLED THE MANUFACTURER TO VERIFY. THE FAILURE MILEAGE WAS 330,000. UPDATED 07/05/12*LJ THE DEALER CONFIRMED THE INTAKE MANIFOLD REPLACEMENT WAS COVERED BY THE RECALL. HOWEVER, THE DEALER STATED THEY WOULD NEED TO REPLACE THE FUEL LINES, WHICH COULD BE DAMAGED DURING THE REMOVAL OF THE INTAKE MANIFOLD. THE CONSUMER WAS INFORMED IT WOULD COST $300 TO REPLACE THE FUEL LINES. UPDATED 07/10/12 UPDATED 07/19/12.
Mileage: 330,000
I RECEIVED A RECALL NOTICE FOR MY VEHICLE. I CONTACTED THE NUMBER IN THE LETTER TO HAVE THE PROBLEM CORRECTED. AFTER SPEAKING WITH A REPRESENTATIVE, I WAS INFORMED THAT THE CLOSEST REPAIR CENTER WAS 110 MILES AWAY. THE SERVICE CENTER WHERE THE WORK WOULD BE PERFORMED IS ONLY OPEN M-F, 7A-5P. IN ORDER FOR ME TO GET THE AFFECTED VEHICLE FOR REPAIRED, I WOULD HAVE TO TAKE OFF WORK AND LOSE A DAY'S PAY OR LONGER. THE REPRESENTATIVE OFFERED NO HELP IN OVERCOMING MY DILEMMA. *TR
EVDM connector plate separation
Halogen Headlights May Cause Fires
Trolley bus circuit breaker fires
Rear Wheel Speed Sensor Failure
Intermittent Loss of Power Steering Assist
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.