Freightliner Sprinter 2500 · model year

2014 Freightliner Sprinter 2500

5 NHTSA complaints, and 4 recall campaigns listed for this cohort. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

Complaints
5
Recalls
4

The verdict

The 2014 Freightliner Sprinter 2500 posts above-average complaint volume among its own model-year siblings.

40th pctile
complaint volume, own model years
4
recall campaigns

The 2014FreightlinerSprinter 2500 carries 5 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and 1/5 rollover scores derived from standardized barrier and dynamic tests.

The most frequently selected component label in reports for the 2014 Sprinter 2500 is air bags with 2 filings, followed by engine (1) and vehicle speed control (1). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause. This cohort has 4 NHTSA recall campaigns listed below. Enter a VIN in NHTSA's official recall lookup to determine whether a specific vehicle has an unrepaired recall.

NHTSA currently has 38 investigation files overlapping the 2014 Sprinter 2500. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.

5
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
F
PlainCars Safety Score
10/100
2014 Freightliner Sprinter 2500

PlainCars' own composite of NHTSA NCAP crash-test ratings and rollover-risk assessment, each dimension normalized against the federal scale or the full national model-year corpus. Not an official NHTSA figure, and not a substitute for a specific vehicle's VIN-level recall check.

NHTSA Overall Rating N/A
Not rated
NHTSA New Car Assessment Program overall crash-test rating.
Front Crash N/A
Not rated
Frontal barrier crash-test rating.
Side Crash N/A
Not rated
Side barrier and pole crash-test rating.
Rollover Resistance F
1/5 ★
Static stability factor + dynamic rollover test rating.
Rollover Risk F
84.3%
Lower than 0% of 2,516 rated model-years.

Total Complaints

5 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: Not Rated/5 - Not rated · Front: Not Rated/5 · Side: Not Rated/5 · Rollover: 1/5

Complaints by Component

ComponentCount
AIR BAGS2
ENGINE1
VEHICLE SPEED CONTROL1
WHEELS1

Recalls (4)

17V27200021/04/2017

ELECTRICAL SYSTEM:SOFTWARE

Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.

17V09300010/02/2017

AIR BAGS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit m

16V07700010/02/2016

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 25

19V00400008/01/2019

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or rep

Recent Complaints

20250806ENGINE

Driving down the road in heavy traffic and the lights on the dash came on and the vehicle went into limp mode almost immediately. I lost the ability to accelerate. I pressed the gas pedal and the engine just revved like it was in neutral. It almost caused an accident. lights were engine, traction, abs. Called MB dealer and they advised the wheel sensors had a NTSB warranty extension on the wheel sensors but my vehicle is not covered because the 10 yr warranty extension is up. Is there any way to get them to cover this problem?

20250806VEHICLE SPEED CONTROL

Driving down the road in heavy traffic and the lights on the dash came on and the vehicle went into limp mode almost immediately. I lost the ability to accelerate. I pressed the gas pedal and the engine just revved like it was in neutral. It almost caused an accident. lights were engine, traction, abs. Called MB dealer and they advised the wheel sensors had a NTSB warranty extension on the wheel sensors but my vehicle is not covered because the 10 yr warranty extension is up. Is there any way to get them to cover this problem?

20250806WHEELS

Driving down the road in heavy traffic and the lights on the dash came on and the vehicle went into limp mode almost immediately. I lost the ability to accelerate. I pressed the gas pedal and the engine just revved like it was in neutral. It almost caused an accident. lights were engine, traction, abs. Called MB dealer and they advised the wheel sensors had a NTSB warranty extension on the wheel sensors but my vehicle is not covered because the 10 yr warranty extension is up. Is there any way to get them to cover this problem?

20180516AIR BAGS

TAKATA RECALL. SINCE RECEIVING THE RECALL NOTICE DATED DECEMBER 2017 I HAVE CALLED THE LOCAL DEALER 5 TIMES BEGINNING JAN 16, 2018. MANY PROMISES TO CALL ME BACK WITH A PROJECTED TIME THE REPLACEMENT AIRBAG WILL BECOME AVAILABLE, BUT SO FAR THEY NEVER HAVE CALLED ME BACK. AND TODAY THEY SAID THE SAME THING. THEY DON'T HAVE THE REPLACEMENT AND THEY DON'T KNOW WHEN THEY WILL BE GETTING THEM, BUT THEY WILL FIND OUT AND CALL ME BACK. BASED ON THEIR PERFORMANCE TO DATE I DON'T EXPECT TO HEAR ANYTHING UNTIL I CALL THEM BACK AGAIN. IN THE MEANTIME I'M CONCERNED ABOUT DRIVING THIS VEHICLE WITH A DEFECTIVE AIRBAG.

20180208AIR BAGS

TAKATA RECALL. WE TOOK SAID VEHICLE TO MERCEDES BENZ, BATON ROUGE, LA OVER 3 WEEKS AGO, MARJORIE REIFF (225-490-3119) STATED THAT THE REPLACEMENT HAS TO BE ORDERED AND WOULD LIKE US TO CHECK BACK. WE WENT TO MERCEDES BENZ AGAIN TODAY (02/08/208) AND THE SAME PERSON STATED THAT OUR VEHICLE IS NOT LISTED BUT THE REPLACEMENT HAS TO BE ORDERED AND IT WOULD TAKE ABOUT 30 DAYS TO COME IN. I HAVE UNTIL 02-22-2018 TO GET THIS PROBLEM RESOLVED AND CANNOT GET ANY ASSISTANCE FROM THE DEALERSHIP IN BATON ROUGE, LA. CAN SOMEONE HELP WITH THIS MATTER?

Compare 2014FreightlinerSprinter 2500 to Similar Vehicles

NHTSA Investigations

View all investigations

Vehicle Safety Guides

Frequently Asked Questions

How many complaints does the 2014 Freightliner Sprinter 2500 have?
The 2014 Freightliner Sprinter 2500 has 5 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2014 Freightliner Sprinter 2500?
The 2014 Freightliner Sprinter 2500 received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of 1/5.
Are there any recalls for the 2014 Freightliner Sprinter 2500?
Yes, the 2014 Freightliner Sprinter 2500 has 4 recall(s). The most common affected component is ELECTRICAL SYSTEM:SOFTWARE. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2014 Freightliner Sprinter 2500?
The most-complained component for the 2014 Freightliner Sprinter 2500 is AIR BAGS with 2 complaints. Other frequently reported areas include ENGINE and VEHICLE SPEED CONTROL.
Is the 2014 Freightliner Sprinter 2500 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2014 Freightliner Sprinter 2500 has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.

Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2014 Freightliner Sprinter 2500; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.