2020 FREIGHTLINER SPRINTER 2500

8 complaints filed with NHTSA.

8
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Complaints by Component

ComponentCount
ENGINE3
EXTERIOR LIGHTING1
UNKNOWN OR OTHER1
LANE DEPARTURE: ASSIST1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING1
VEHICLE SPEED CONTROL1

Recalls (17)

20V59500029/09/2020

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.

20V66300028/10/2020

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.

22V28100027/04/2022

BACK OVER PREVENTION:DISPLAY FUNCTION

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Stand

23V20400024/03/2023

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

23V87600021/12/2023

STRUCTURE:CRITICAL FASTENERS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

23V87500021/12/2023

STRUCTURE:CRITICAL FASTENERS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.

23V87400021/12/2023

STRUCTURE:BODY

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.

20V80200021/12/2020

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with electric parking brakes. The rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system,

22V79600021/10/2022

POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and resul

22V36000020/05/2022

ELECTRICAL SYSTEM:SOFTWARE

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

21V07700017/02/2021

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the re

21V97200015/12/2021

ELECTRICAL SYSTEM:SOFTWARE

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.

21V15200010/03/2021

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach. This could cause the brake lights to stay illuminated, even when the b

21V24100006/04/2021

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.

21V23500005/04/2021

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the

21V41000002/06/2021

ELECTRICAL SYSTEM

Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

21V41100002/06/2021

ELECTRICAL SYSTEM:SOFTWARE

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As su

Recent Complaints

20250905ENGINE

The Cooling fan behind the radiator also known as the clutch fan fell off the water pump. I realized it before it fell on the highway during rush hour and caused a major accident and engine failure. This is a very common problem and is all over the internet. In most cases it will take out the radiator, fan assembly, belts and hoses as reported by many on the internet when you google “MB sprinter clutch fan falls off”.

20230523VEHICLE SPEED CONTROL

On May 22, 2023 around 19:00 after driving my vehicle for nearly 90 minutes the vehicle no longer responded to the gas pedal being depressed by increasing acceleration. The vehicle would not go over 2,500 RPMs even with the gas pedal fully depressed. No warning were shown on the driver display or in the messaging system. The manual gear shifting did not work to raise or lower the gears while the vehicle was in this state. The vehicle display showed the vehicle in "D" for Drive and I could no

20230125ENGINE

Engine destroyed by oil and water accumulation in intercooler that was pulled through the turbo and entered cylinder 6. Bent connecting rod on Cylinder 6, Bent and torn turbo vanes. Sudden loss of power while operating. Mercedes is replacing the entire motor. No Symptoms before the event, check engine light after first restart.

20230114FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Driving in center lane of three lane interstate highway in the evening so it was dark. I had cruise control set at 55 mph. Nothing to my right and at least 100 yards of nothing in front of me. A white sedan speeds by in the left lane staying entirely in their left lane. My vehicle slammed on the brakes for some unknown reason almost causing the vehicle behind me to collide with me. A red triangle appeared on dash display for 2 seconds or so (not long enough to know what the computer thought hap

20220802ENGINE

I am experiencing cold start hesitation and unresponsive throttle at high elevation. The vehicle takes up to 20-30 seconds to accelerate, and puts me in a dangerous situation (in a highway intersection, for example). Once the engine temperature is warm, this issue goes away.

20210622LANE DEPARTURE: ASSIST

The Lane Keep Assistant (LKA) as implemented is a severe safety flaw. The LKA only take input from lane markers on the road but fails to consider other issues such as other vehicles or construction. Several times on my most recent drive on interstate highways at 70-80 mph I was passing large semi trucks. The trucks drifted out of their lane and into my lane. I took emergency evasive action to steer my vehicle out of the way of the semi truck but the Lane Keep Assistant (LKA) noticed I was out

20210120EXTERIOR LIGHTING

COLOR INSTRUMENT CLUSTER INCLUDING COLOR DISPLAY BETWEEN THE SPEEDOMETER AND TACHOMETER WILL NOT DIM AT NIGHT. THE RESULTING WASH OF LIGHT MAKES SEEING OUT THE SIDE MIRRORS OR ANYTHING AT NIGHT VERY DIFFICULT. VAN IS NOT SAFE TO DRIVE AT NIGHT. MANUFACTURE CONFIRMS THE PROBLEM BUT HAS NO FIX.

Mileage: 300

20210120UNKNOWN OR OTHER

COLOR INSTRUMENT CLUSTER INCLUDING COLOR DISPLAY BETWEEN THE SPEEDOMETER AND TACHOMETER WILL NOT DIM AT NIGHT. THE RESULTING WASH OF LIGHT MAKES SEEING OUT THE SIDE MIRRORS OR ANYTHING AT NIGHT VERY DIFFICULT. VAN IS NOT SAFE TO DRIVE AT NIGHT. MANUFACTURE CONFIRMS THE PROBLEM BUT HAS NO FIX.

Mileage: 300