Component
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
66 NHTSA complaints about equipment:electrical:infotainment:video (touch)screen/monitor/unit issues across 17 makes and 34 models.
Data updated August 2026. Counts render from the NHTSA Office of Defects Investigation standardized component field; severity flags cross-reference NHTSA ODI complaint flags for owner-reported crash, fire, and injury markers. This page is for informational purposes and does not replace NHTSA recall notices or a vehicle-specific inspection. Methodology · Corrections.
NHTSA ODI component intake brief
ODI category EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
66 filings · 34 models · 17 makes · vintage August 2026
- FILINGS SPARSE 66 ODI rows
- MODELS 34 nameplates citing this part
- MAKES 17 manufacturers in corpus
- CRASH 0.0% 0 crash-flagged
- RANK #321 of 696 categories
- SEV QUIET 0 deaths · 0 injuries
Filing-volume peers
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT sits SPARSE on ODI intake volume (#321 of 696 standardized categories) with a QUIET severity stamp (0 reported fatalities across 34 models). Open Tesla Model S (category leader) →
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT severity reading
The standout signal for equipment:electrical:infotainment:video (touch)screen/monitor/unit is severity: 0 reported fatalities and 0 injuries (QUIET stamp) on 66 filings (SPARSE volume).
Sparse categories can swing on a single high-volume nameplate; treat the leader row as the actionable signal, not the category headline alone.
Next step: compare Tesla Model S against PARKING BRAKE:DRIVELINE:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS on filing totals before treating equipment:electrical:infotainment:video (touch)screen/monitor/unit volume as a purchase signal.
Most Affected Vehicles
| # | Vehicle | Complaints |
|---|---|---|
| 1 | Tesla Model S | |
| 2 | RAM 1500 | |
| 3 | Jeep Grand Cherokee | |
| 4 | Jeep Compass | |
| 5 | Honda CR-V | |
| 6 | Volkswagen Jetta | |
| 7 | Tesla Model X | |
| 8 | Mercedes-Benz Sprinter 3500 | |
| 9 | Mazda CX-5 | |
| 10 | Jeep Cherokee | |
| 11 | Honda Civic | |
| 12 | Chrysler Pacifica | |
| 13 | Chrysler 300 | |
| 14 | Chevrolet Silverado 1500 | |
| 15 | Cadillac SRX | |
| 16 | Cadillac Escalade | |
| 17 | Toyota 4runner | |
| 18 | Tesla Model 3 | |
| 19 | Subaru Outback | |
| 20 | Mercedes-Benz Cla250 | |
| 21 | KIA Forte | |
| 22 | Infiniti Qx60 | |
| 23 | Honda FIT | |
| 24 | Ford Mustang | |
| 25 | Ford F-150 Hybrid | |
| 26 | Ford F-150 | |
| 27 | Ford Explorer | |
| 28 | Dodge Charger | |
| 29 | Dodge Challenger | |
| 30 | Chevrolet Trax |
Recent Complaints
The contact owns a 2017 Volkswagen Jetta. The contact stated while the vehicle was parked, the infotainment system touch screen failed to operate as an intended. No warning light was illuminated. An i
The contact owns a 2019 Jeep Cherokee. The contact stated that the infotainment system screen was delaminating, causing the touchscreen to activate the heat, the A/C, and other systems independently.
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving 25 MPH, the infotainment system screen experienced ghost touching, causing the U-Connect system to engage the heat an
The contact owns a 2020 Mazda CX-5. The contact stated the infotainment Connect Center was unintendedly switching to different functions, with the volume increasing independently. There were no warnin
The contact's daughter owns a 2019 Mazda CX-5. The contact stated that while her daughter was driving at undisclosed speeds, the Mazda Connect Center Display touch screen was operating independently,
The contact's wife owns a 2020 Jeep Grand Cherokee. The contact stated that the infotainment system screen display had delaminated, and there was approximately a 1-inch-long bubble on the upper left e
The contact owns a 2018 Ram 1500. The contact stated that the infotainment system screen was delaminating, causing the touch screen function to engage different systems independently. The contact was
The car was taken to Hutchinson dealership in Macon Georgia, to have the oil changed and when I went to pick up the car the Cue Screen was cracked. I asked being the car was in their possession they s
The contact owns a 2017 Volkswagen Jetta. The contact stated that on several occasions while the vehicle was started, the infotainment touch screen occasionally went black and did not respond to touch
The contact owns a 2024 Ford F-150. The contact stated that the heads-up display reflection caused a line on the windshield at the driver's eye level, reducing the visibility of the roadway while driv
The contact owns a 2017 Chrysler 300. The contact stated that the infotainment system screen had delaminated, causing the screen touch pad to engage vehicle functions independently while driving. The
The screen does not acknowledge touch and glitches while driving. Puts calls on hold every 10 seconds if connected by blue tooth or apple CarPlay. Screen will have a seizure and change screens while d
Tv screen delaminated on its own
The contact owns a 2019 Chevrolet Trax. The contact stated that the infotainment screen displayed a blank image while in operation. Due to the failure, the contact the speedometer and other safety fea
The contact owns a 2018 Ram 1500. The contact stated that on several occasions while the vehicle was turned on and while driving at various speeds, the infotainment screen randomly moved to another sc
The contact owns a 2015 Cadillac Escalade. The contact stated that on several occasions when the vehicle was started, the radio head unit flickered and did not function properly. The vehicle was taken
The contact owns a 2017 Tesla Model X. The contact stated that when he purchased the vehicle, the Infotainment screen was delaminating, potentially causing issues with the display and communication of
Uconnect infotainment systems SCREEN flashing.... there are recall notices all "over" internet but Chrysler denies any problem.
The contact owns a 2012 Kia Forte. The contact stated that while the vehicle was in reverse, the vehicle seized. No warning lights were illuminated. The contact stated that the vehicle was towed to an
The contact owns a 2018 Dodge Challenger. The contact stated while driving at approximately 30 MPH, the center master display screen started to randomly switch from function to function, and unintende
Related Vehicle Components
Verify with NHTSA · consumer-reported counts are not verified defect findings.