Component
Carry Handle, Shell, Base
68 NHTSA complaints about carry handle, shell, base issues across 22 makes and 49 models.
The carry handle, shell, base is one of the standardized component categories NHTSA uses to classify consumer safety complaints. Across the public complaint database, it accounts for 68 filings from 22 manufacturers and 49 distinct vehicle models, a footprint large enough that defect engineers can isolate part-family patterns across different platforms that share the same supplier or the same federal motor vehicle safety standard.
Among filings citing this component, owners have reported 6 crashes, 1 fire, 5 injuries, and 0 fatalities. The most complained-about vehicle in this category is the CHEVROLET TRAVERSE with 5 filings, followed by VOLKSWAGEN ATLAS and TOYOTA TACOMA. These severity counters are what separates a nuisance complaint trend from a pattern NHTSA is likely to escalate into a Preliminary Evaluation.
Component-level analysis is how the Office of Defects Investigation spots cross-manufacturer supplier issues — the same airbag inflator, the same takata-style ignition switch, the same brake hose material — before they become industry-wide recalls. When you see a single component accumulating large complaint volume across several unrelated nameplates, that is usually a signature of a shared supplier or a shared federal standard being stressed by real-world conditions. Use the affected-vehicles table below to see whether the pattern is concentrated on a handful of models or distributed evenly, and cross-reference each model's full recall and investigation history before drawing conclusions about any one nameplate.
Most Affected Vehicles
| # | Vehicle | Complaints |
|---|---|---|
| 1 | CHEVROLET TRAVERSE | 5 |
| 2 | VOLKSWAGEN ATLAS | 2 |
| 3 | TOYOTA TACOMA | 2 |
| 4 | TOYOTA RAV4 | 2 |
| 5 | TOYOTA HIGHLANDER | 2 |
| 6 | TOYOTA COROLLA | 2 |
| 7 | TESLA MODEL Y | 2 |
| 8 | SUBARU CROSSTREK | 2 |
| 9 | JEEP GRAND CHEROKEE | 2 |
| 10 | HONDA ODYSSEY | 2 |
| 11 | GMC TERRAIN | 2 |
| 12 | FORD EXPEDITION | 2 |
| 13 | FORD ESCAPE | 2 |
| 14 | DODGE DURANGO | 2 |
| 15 | CHRYSLER TOWN AND COUNTRY | 2 |
| 16 | CHEVROLET TAHOE | 2 |
| 17 | VOLKSWAGEN TIGUAN | 1 |
| 18 | TOYOTA REDUNDANT SIENNA | 1 |
| 19 | TOYOTA RAV4 PRIME | 1 |
| 20 | TOYOTA CAMRY | 1 |
| 21 | TOYOTA 4RUNNER | 1 |
| 22 | TESLA MODEL 3 | 1 |
| 23 | SUBARU OUTBACK | 1 |
| 24 | SUBARU IMPREZA | 1 |
| 25 | SUBARU FORESTER | 1 |
| 26 | RIVIAN R1S | 1 |
| 27 | RAM 1500 | 1 |
| 28 | NISSAN PATHFINDER | 1 |
| 29 | MITSUBISHI OUTLANDER | 1 |
| 30 | MERCEDES-BENZ GLB 250 | 1 |
Recent Complaints
I am filing a safety complaint regarding a Chicco NextFit car seat. The anchor tab on my childâs car seat has become visibly stressed and appears to be failing after only two years of normal use. Th
The car seat involved is a Nuna RAVA convertible car seat that was sent to the manufacturer solely due to a safety recall. I declined the self-repair recall option and requested that Nuna perform the
The car seat was put in the rear seat of the vehicle. The seat belt was used first and then switched to the lower anchors to secure it in the seat. First noticed there was more then an inch of play
The base does not look in place. The buttons do not look to put in position. The entire car seat slides back and forth on its base.
The shoulder straps will not stay. They are supposed to lock in place once you adjust it and buckle the child in, but unfortunately, they will play back-and-forth and they will not lock in place. It i
Summary of Safety Issues with Chicco Car Seat 1.) Magnetic Chest Clip Disassembly (October 2023) ⢠At [XXX] old, my daughter disassembled the magnetic chest clip while seated in the car. ⢠She p
I am filing this complaint regarding my Nuna RAVA convertible car seat. The seatâs harness straps have loosened unexpectedly, even when fully tightened according to the instruction manual. While I h
Bottom base The base wonât stay locked. Car seat turns halfway and wonât turn anymore. No
During a vehicle accident, my 2.5 year old daughter's car seat detached from the base and landed in the back part of my part. We were t-boned on the passenger side back seat. We spun and the car seat
Test only, please ignore.
Graco Turn2Me car seat is loosening over time when installed with the vehicle seatbelt and the SnugLock Lock-Off. The vehicle seat belt was also switched to a locked mode after proper installation and
I have had this car seat for 1 year and 10 months and I just found out that the headrest foam piece is split in half (06/26/2025). It has been handled with extreme care and I got it in September of 20
I have had this car seat for 1 year and 3 days and I just found out that the headrest foam piece came off the plastic base frame(06/26/2025). It has been handled with extreme care and I got it in June
I am writing to formally report a safety concern involving the Cybex Calisto G 360 convertible car seat. The issue pertains to a persistent rattling noise that emanates from the seat, specifically fr
We bought this in 2022 from clek, and a few months before we were transferring our daughter from the infant seat to a convertible seat, our infant seat became stuck on the base. Absolutely impossible
The locking mechanism, the vechile was park we put the child in to turn it rear facing and it wouldnât lock into place, so we turned it forward facing and it still wouldnât lock into place. The ch
Product was recalled
The car seat system on this device is defective. After placing the shell back on the base and it clicking/latching in place, the shell pops off with using minimal force. The bar with the little plasti
What component or system failed or malfunctioned, and is it available for inspection upon request? The base to my babyâs car seat. We have the Maxi-Cosà Peri 180 Rotating Car Seat. My husband and
Nuna is not responding to customers questions or concerns adequately. They continue to just send you to their recall page. Complaints are as follows: - They also aren't honoring their warranty and rep
Related Vehicle Components
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Frequently Asked Questions
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Data Sources
Vehicle complaint data from the National Highway Traffic Safety Administration (NHTSA) complaints database. Includes consumer-reported safety issues filed with NHTSA Office of Defects Investigation. Severity counts cross-reference NHTSA FARS (Fatality Analysis Reporting System) for fatal incidents where a corresponding FARS record exists.
Component categories are standardized by NHTSA. Crash-test ratings where shown are drawn from the NHTSA New Car Assessment Program (NCAP). Complaint counts, crash reports, fire reports, and fatality data reflect consumer-submitted reports and may not represent all incidents.
Disclaimer: This data is for informational purposes only and should not be used as the sole basis for vehicle purchase decisions. NHTSA complaint data is self-reported by consumers and has not been verified or investigated. A high complaint count does not necessarily indicate a defect. Always consult a qualified mechanic and check official NHTSA recall notices before making safety-related decisions.
Read our methodology — how this data is sourced, computed, and verified.