2018 DODGE CHALLENGER — Complaint #1951789
Open-data reference.
NHTSA Complaint about EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT filed December 20, 2023
NHTSA complaint #1951789 (ODI reference 11561160) concerns a 2018 DODGE CHALLENGER and was filed on December 20, 2023. The owner reports the failure occurred on December 9, 2022. The vehicle had 48,000 miles on the odometer at the time of the incident. The report was geocoded to Missouri based on the filer's self-reported location. The affected component is categorized as equipment:electrical:infotainment:video (touch)screen/monitor/unit, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE CHALLENGER cohort independently describe similar equipment:electrical:infotainment:video (touch)screen/monitor/unit failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2018 DODGE CHALLENGER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2018 Dodge Challenger. The contact stated while driving at approximately 30 MPH, the center master display screen started to randomly switch from function to function, and unintendedly started a telephone call. The contact became aware that a bubble had appeared in the center of the screen and was growing larger. The contact stated that the screen had started to delaminate. The contact stated that the failure of the control screen was intermittent at first but had become constant. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to a delamination of the control screen. The manufacturer was informed of the failure. The failure mileage was approximately 48,000.
Complaint Details
| NHTSA Complaint ID | 1951789 |
| ODI Number | 11561160 |
| Date Filed | December 20, 2023 |
| Failure Date | December 9, 2022 |
| VIN | 2C3CDZFJ3JH |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.