Component
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
1,385 NHTSA complaints about back over prevention: sensing system: camera issues across 33 makes and 208 models.
The back over prevention: sensing system: camera is one of the standardized component categories NHTSA uses to classify consumer safety complaints. Across the public complaint database, it accounts for 1,385 filings from 33 manufacturers and 208 distinct vehicle models, a footprint large enough that defect engineers can isolate part-family patterns across different platforms that share the same supplier or the same federal motor vehicle safety standard.
Among filings citing this component, owners have reported 29 crashes, 0 fires, 6 injuries, and 0 fatalities. The most complained-about vehicle in this category is the POLESTAR POLESTAR 2 with 372 filings, followed by FORD EXPLORER and TESLA MODEL Y. These severity counters are what separates a nuisance complaint trend from a pattern NHTSA is likely to escalate into a Preliminary Evaluation.
Component-level analysis is how the Office of Defects Investigation spots cross-manufacturer supplier issues — the same airbag inflator, the same takata-style ignition switch, the same brake hose material — before they become industry-wide recalls. When you see a single component accumulating large complaint volume across several unrelated nameplates, that is usually a signature of a shared supplier or a shared federal standard being stressed by real-world conditions. Use the affected-vehicles table below to see whether the pattern is concentrated on a handful of models or distributed evenly, and cross-reference each model's full recall and investigation history before drawing conclusions about any one nameplate.
Most Affected Vehicles
| # | Vehicle | Complaints |
|---|---|---|
| 1 | POLESTAR POLESTAR 2 | 372 |
| 2 | FORD EXPLORER | 90 |
| 3 | TESLA MODEL Y | 64 |
| 4 | FORD F-150 | 63 |
| 5 | FORD MUSTANG | 56 |
| 6 | FORD ESCAPE | 54 |
| 7 | FORD EDGE | 42 |
| 8 | HONDA RIDGELINE | 41 |
| 9 | VOLVO XC40 | 26 |
| 10 | FORD FLEX | 20 |
| 11 | HONDA ACCORD | 17 |
| 12 | FORD FUSION | 16 |
| 13 | FORD EXPEDITION | 16 |
| 14 | TESLA MODEL 3 | 15 |
| 15 | FORD F-250 | 15 |
| 16 | VOLVO XC90 | 14 |
| 17 | FORD TAURUS | 14 |
| 18 | LINCOLN CORSAIR | 12 |
| 19 | VOLVO XC60 | 11 |
| 20 | MAZDA MAZDA3 | 11 |
| 21 | LINCOLN AVIATOR | 10 |
| 22 | FORD TRANSIT | 10 |
| 23 | SUBARU OUTBACK | 8 |
| 24 | FORD FOCUS | 8 |
| 25 | BMW X3 | 8 |
| 26 | VOLVO C40BEV | 7 |
| 27 | TOYOTA 4RUNNER | 7 |
| 28 | POLESTAR POLESTAR 3 | 7 |
| 29 | CHEVROLET SILVERADO 1500 | 7 |
| 30 | TOYOTA RAV4 | 6 |
Recent Complaints
See attached document for complaint. RE: NHTSA SAFETY RECALL 25V695 To whom it may concern, In August 2025 we took our 2016 CMAX into the Ford Dealer we purchased it from to have the check out the
The rear view camera fails repeatedly and the rear window is not large enough to safely reverse.
See attached document for complaint.
See attached document for complaint. Joe Cooper Lincoln replaced our car's faulty backup camera on August 22, 2025, as documented in the attached copy. A few days later we received an email from Carf
Sometimes when I am backing up, the rear backup camera will go dark, switch to something random (such as music screen) or freeze (I.e. it shows a clear path behind me while backing up but the screen i
The polestar 2 continues to be unsafe. When reversing the rear camera freezes up always, and takes minutes to stop lagging, being very unsafe when backing up onto a busy road out of the driveway. One
New car was purchased from Rocklin Mercedes in California. Soon after the rear back up camera kept opening and closing when the car was in drive and at random times. The was then taken into Autobahn
Backup camera unavailable: this happened often. Put the car in reverse and the screen goes black with error saying the camera is unavailable.
Rear backup camera continues to not function reliably, even after updating to the latest firmware 4.2.13
My reverse stopped working, it just shows a black screen when I switch to it. The rest of my entertainment console works, it's only when I put it in reverse that it goes black. I saw that there was a
I took my vehicle to Lexus of Louisville on 2/2/26 for Recall campaign number: NHTSA 25V744000 (Lexus internal 25LB06. My backup camera does not work at all but I was told my vin is not part of the re
I turned on my brand new 2026 Volvo XC 90 and none of the cameras worked. I hard reset it three times and it still didnât work. The message on the screen said âCamera view is temporarily unavailab
Intermittent rear backup camera displayed camera unavailable instead of live video footage of what's behind the car. Inspection available upon request. Reduced visibility to rear of vehicle may lead t
Rear view camera / backup camera randomly displays blanks screen. Screen has no other issues noted. Has been occurring over the past couple years.
Infotainment Center turns on and off, and will not work. Because the screen turns on and off, the camera for back up intermittently works. May 2025 i took it to Karl Malone Toyota in Sandy Utah. Th
Issue with Rear Camera not turning off when car is placed in Drive. notified Toyota Corp twice and dealership about this issue. There is a total loss of multimedia display when this happens. When I pu
The rear backup camera does not work when put into reverse
I was backing up the vehicle into a driveway and then again the screen went blank and no back up lights as well. This vehicle had just been back from the dealer and they had requested photos which I d
See attached document for complaint.
The backup camera continues to not load properly when starting the car, and displays a warning that the backup camera failed to load. There is no image on the inforainment screen, and there is limited
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Frequently Asked Questions
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Data Sources
Vehicle complaint data from the National Highway Traffic Safety Administration (NHTSA) complaints database. Includes consumer-reported safety issues filed with NHTSA Office of Defects Investigation. Severity counts cross-reference NHTSA FARS (Fatality Analysis Reporting System) for fatal incidents where a corresponding FARS record exists.
Component categories are standardized by NHTSA. Crash-test ratings where shown are drawn from the NHTSA New Car Assessment Program (NCAP). Complaint counts, crash reports, fire reports, and fatality data reflect consumer-submitted reports and may not represent all incidents.
Disclaimer: This data is for informational purposes only and should not be used as the sole basis for vehicle purchase decisions. NHTSA complaint data is self-reported by consumers and has not been verified or investigated. A high complaint count does not necessarily indicate a defect. Always consult a qualified mechanic and check official NHTSA recall notices before making safety-related decisions.
Read our methodology — how this data is sourced, computed, and verified.