Component

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

1,385 NHTSA complaints about back over prevention: sensing system: camera issues across 33 makes and 208 models.

The back over prevention: sensing system: camera is one of the standardized component categories NHTSA uses to classify consumer safety complaints. Across the public complaint database, it accounts for 1,385 filings from 33 manufacturers and 208 distinct vehicle models, a footprint large enough that defect engineers can isolate part-family patterns across different platforms that share the same supplier or the same federal motor vehicle safety standard.

Among filings citing this component, owners have reported 29 crashes, 0 fires, 6 injuries, and 0 fatalities. The most complained-about vehicle in this category is the POLESTAR POLESTAR 2 with 372 filings, followed by FORD EXPLORER and TESLA MODEL Y. These severity counters are what separates a nuisance complaint trend from a pattern NHTSA is likely to escalate into a Preliminary Evaluation.

Component-level analysis is how the Office of Defects Investigation spots cross-manufacturer supplier issues — the same airbag inflator, the same takata-style ignition switch, the same brake hose material — before they become industry-wide recalls. When you see a single component accumulating large complaint volume across several unrelated nameplates, that is usually a signature of a shared supplier or a shared federal standard being stressed by real-world conditions. Use the affected-vehicles table below to see whether the pattern is concentrated on a handful of models or distributed evenly, and cross-reference each model's full recall and investigation history before drawing conclusions about any one nameplate.

1,385
Complaints
208
Models Affected
29
Crashes
0
Fires
0
Deaths

Most Affected Vehicles

# Vehicle Complaints
1 POLESTAR POLESTAR 2 372
2 FORD EXPLORER 90
3 TESLA MODEL Y 64
4 FORD F-150 63
5 FORD MUSTANG 56
6 FORD ESCAPE 54
7 FORD EDGE 42
8 HONDA RIDGELINE 41
9 VOLVO XC40 26
10 FORD FLEX 20
11 HONDA ACCORD 17
12 FORD FUSION 16
13 FORD EXPEDITION 16
14 TESLA MODEL 3 15
15 FORD F-250 15
16 VOLVO XC90 14
17 FORD TAURUS 14
18 LINCOLN CORSAIR 12
19 VOLVO XC60 11
20 MAZDA MAZDA3 11
21 LINCOLN AVIATOR 10
22 FORD TRANSIT 10
23 SUBARU OUTBACK 8
24 FORD FOCUS 8
25 BMW X3 8
26 VOLVO C40BEV 7
27 TOYOTA 4RUNNER 7
28 POLESTAR POLESTAR 3 7
29 CHEVROLET SILVERADO 1500 7
30 TOYOTA RAV4 6

Recent Complaints

2016 FORD C-MAX

See attached document for complaint. RE: NHTSA SAFETY RECALL 25V695 To whom it may concern, In August 2025 we took our 2016 CMAX into the Ford Dealer we purchased it from to have the check out the

2021 POLESTAR POLESTAR 2

The rear view camera fails repeatedly and the rear window is not large enough to safely reverse.

2020 CHEVROLET EQUINOX

See attached document for complaint.

2017 LINCOLN MKC

See attached document for complaint. Joe Cooper Lincoln replaced our car's faulty backup camera on August 22, 2025, as documented in the attached copy. A few days later we received an email from Carf

2024 MITSUBISHI OUTLANDER

Sometimes when I am backing up, the rear backup camera will go dark, switch to something random (such as music screen) or freeze (I.e. it shows a clear path behind me while backing up but the screen i

2022 POLESTAR POLESTAR 2

The polestar 2 continues to be unsafe. When reversing the rear camera freezes up always, and takes minutes to stop lagging, being very unsafe when backing up onto a busy road out of the driveway. One

2024 MERCEDES-BENZ GLC 300 4MATIC

New car was purchased from Rocklin Mercedes in California. Soon after the rear back up camera kept opening and closing when the car was in drive and at random times. The was then taken into Autobahn

2022 POLESTAR POLESTAR 2

Backup camera unavailable: this happened often. Put the car in reverse and the screen goes black with error saying the camera is unavailable.

2023 POLESTAR POLESTAR 2

Rear backup camera continues to not function reliably, even after updating to the latest firmware 4.2.13

2023 TOYOTA TUNDRA

My reverse stopped working, it just shows a black screen when I switch to it. The rest of my entertainment console works, it's only when I put it in reverse that it goes black. I saw that there was a

2023 LEXUS RX

I took my vehicle to Lexus of Louisville on 2/2/26 for Recall campaign number: NHTSA 25V744000 (Lexus internal 25LB06. My backup camera does not work at all but I was told my vin is not part of the re

2026 VOLVO XC90MHEV

I turned on my brand new 2026 Volvo XC 90 and none of the cameras worked. I hard reset it three times and it still didn’t work. The message on the screen said “Camera view is temporarily unavailab

2022 VOLVO C40BEV

Intermittent rear backup camera displayed camera unavailable instead of live video footage of what's behind the car. Inspection available upon request. Reduced visibility to rear of vehicle may lead t

2016 TOYOTA 4RUNNER

Rear view camera / backup camera randomly displays blanks screen. Screen has no other issues noted. Has been occurring over the past couple years.

2019 TOYOTA RAV4

Infotainment Center turns on and off, and will not work. Because the screen turns on and off, the camera for back up intermittently works. May 2025 i took it to Karl Malone Toyota in Sandy Utah. Th

2023 TOYOTA CROWN

Issue with Rear Camera not turning off when car is placed in Drive. notified Toyota Corp twice and dealership about this issue. There is a total loss of multimedia display when this happens. When I pu

2024 LEXUS RX

The rear backup camera does not work when put into reverse

2024 TOYOTA CROWN

I was backing up the vehicle into a driveway and then again the screen went blank and no back up lights as well. This vehicle had just been back from the dealer and they had requested photos which I d

2019 FORD FLEX

See attached document for complaint.

2022 POLESTAR POLESTAR 2

The backup camera continues to not load properly when starting the car, and displays a warning that the backup camera failed to load. There is no image on the inforainment screen, and there is limited

Frequently Asked Questions

How many complaints involve back over prevention: sensing system: camera issues?
The NHTSA has received 1,385 complaints about back over prevention: sensing system: camera problems across 208 vehicle models from 33 manufacturers.
How dangerous are back over prevention: sensing system: camera defects?
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issues have been linked to 29 crashes, 0 fires, 6 injuries, and 0 deaths according to NHTSA complaint data.
Which vehicles have the most back over prevention: sensing system: camera problems?
The most complained-about vehicle for back over prevention: sensing system: camera issues is the POLESTAR POLESTAR 2 with 372 complaints.
Where does PlainCars get its safety data?
All vehicle safety data comes from the National Highway Traffic Safety Administration (NHTSA) complaints database, which collects reports from vehicle owners about safety-related defects.

Data Sources

Vehicle complaint data from the National Highway Traffic Safety Administration (NHTSA) complaints database. Includes consumer-reported safety issues filed with NHTSA Office of Defects Investigation. Severity counts cross-reference NHTSA FARS (Fatality Analysis Reporting System) for fatal incidents where a corresponding FARS record exists.

Component categories are standardized by NHTSA. Crash-test ratings where shown are drawn from the NHTSA New Car Assessment Program (NCAP). Complaint counts, crash reports, fire reports, and fatality data reflect consumer-submitted reports and may not represent all incidents.

Disclaimer: This data is for informational purposes only and should not be used as the sole basis for vehicle purchase decisions. NHTSA complaint data is self-reported by consumers and has not been verified or investigated. A high complaint count does not necessarily indicate a defect. Always consult a qualified mechanic and check official NHTSA recall notices before making safety-related decisions.

Verify with FDA →