2024 MERCEDES-BENZ GLC 300 4MATIC — Complaint #2174896
Open-data reference.
NHTSA Complaint about BACK OVER PREVENTION: SENSING SYSTEM: CAMERA filed February 9, 2026
NHTSA complaint #2174896 (ODI reference 11716659) concerns a 2024 MERCEDES-BENZ GLC 300 4MATIC and was filed on February 9, 2026. The owner reports the failure occurred on September 1, 2024. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as back over prevention: sensing system: camera, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ GLC 300 4MATIC cohort independently describe similar back over prevention: sensing system: camera failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 MERCEDES-BENZ GLC 300 4MATIC shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
New car was purchased from Rocklin Mercedes in California. Soon after the rear back up camera kept opening and closing when the car was in drive and at random times. The was then taken into Autobahn Motors in Belmont California to have the problem checked. I was told Mercedes was working on a software fix at which time the service tech never wrote up the problem. In 2025 the car again was taken into Mercedes for service at which time I brought up the same issue and was told most newer cars have this problem and there is NO fix, even the loaner they gave me had the same problem.
Complaint Details
| NHTSA Complaint ID | 2174896 |
| ODI Number | 11716659 |
| Date Filed | February 9, 2026 |
| Failure Date | September 1, 2024 |
| VIN | W1NKM4HB4RF |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.