2024 MITSUBISHI OUTLANDER — Complaint #2177055
Open-data reference.
NHTSA Complaint about BACK OVER PREVENTION: SENSING SYSTEM: CAMERA filed February 15, 2026
NHTSA complaint #2177055 (ODI reference 11718146) concerns a 2024 MITSUBISHI OUTLANDER and was filed on February 15, 2026. The owner reports the failure occurred on February 10, 2026. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as back over prevention: sensing system: camera, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MITSUBISHI OUTLANDER cohort independently describe similar back over prevention: sensing system: camera failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2024 MITSUBISHI OUTLANDER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Sometimes when I am backing up, the rear backup camera will go dark, switch to something random (such as music screen) or freeze (I.e. it shows a clear path behind me while backing up but the screen is just frozen). This is a significant safety issue because if someone is relying on a backup camera to maneuver, and a kid walks behind the car, the driver would not notice the kid if the screen froze. If the backup camera fails, a driver is blind and must either continue blind (as mirrors may not be adjusted for backing up) or must switch gears to go forward (which could also cause an accident since there is a delay in doing this and a car may be exposed on the street).
Complaint Details
| NHTSA Complaint ID | 2177055 |
| ODI Number | 11718146 |
| Date Filed | February 15, 2026 |
| Failure Date | February 10, 2026 |
| VIN | Ja4j4va81rz |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.