Component

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

873 NHTSA complaints about structure:body:hatchback/liftgate:support device/strut issues across 35 makes and 155 models.

Data updated August 2026. Counts render from the NHTSA Office of Defects Investigation standardized component field; severity flags cross-reference NHTSA ODI complaint flags for owner-reported crash, fire, and injury markers. This page is for informational purposes and does not replace NHTSA recall notices or a vehicle-specific inspection. Methodology · Corrections.

NHTSA ODI component intake brief

ODI category STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

873 filings · 155 models · 35 makes · vintage August 2026

  • FILINGS MODERATE 873 ODI rows
  • MODELS 155 nameplates citing this part
  • MAKES 35 manufacturers in corpus
  • CRASH 0.8% 7 crash-flagged
  • RANK #168 of 696 categories
  • SEV INJURY 0 deaths · 213 injuries
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT (this)STRUCTURE:BODY:HATCHBACK/LIF…873SUSPENSION:REAR:SPRINGS:COIL SPRINGSSUSPENSION:REAR:SPRINGS:COIL…868VISIBILITY:REARVIEW MIRRORS/DEVICESVISIBILITY:REARVIEW MIRRORS/…853TIRES:TEMPORARY/EMERGENCY SPARE TIRETIRES:TEMPORARY/EMERGENCY SP…897
ODI filing volume neighbourhood: STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT vs nearest complaint-total peers

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT sits MODERATE on ODI intake volume (#168 of 696 standardized categories) with a INJURY severity stamp (0 reported fatalities across 155 models). Open Ford Explorer (category leader) →

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT filing-volume reading

The standout signal for structure:body:hatchback/liftgate:support device/strut is ODI intake volume: 873 filings (MODERATE band · #168 of 696 standardized categories) across 155 nameplates. Crash-flag share is 0.8%.

Moderate-volume categories still show a fingerprint in the model table below, cross-check each nameplate's recall and investigation history before inferring a defect pattern.

Next step: compare Ford Explorer against SUSPENSION:REAR:SPRINGS:COIL SPRINGS on filing totals before treating structure:body:hatchback/liftgate:support device/strut volume as a purchase signal.

873
Complaints
155
Models Affected
7
Crashes
3
Fires
0
Deaths

Most Affected Vehicles

# Vehicle Complaints
1 Ford Explorer
185
2 Toyota Sienna
111
3 Plymouth Voyager
81
4 Dodge Caravan
79
5 Honda Odyssey
32
6 Dodge Grand Caravan
27
7 Plymouth Grand Voyager
24
8 Ford Aerostar
15
9 Honda Accord
12
10 Chrysler Town AND Country
12
11 Toyota Camry
9
12 Ford Probe
9
13 Plymouth Sundance
8
14 Jeep Cherokee
8
15 Chevrolet Astro
8
16 Mazda Navajo
7
17 Jeep Grand Cherokee
7
18 Dodge Intrepid
7
19 GMC Acadia
6
20 Chevrolet S10
6
21 Toyota Celica
5
22 Subaru Forester
5
23 Ford Expedition
5
24 Chrysler Concorde
5
25 Chevrolet Silverado
5
26 Mercury Mountaineer
4
27 Mazda Protege
4
28 Ford Edge
4
29 Dodge Durango
4
30 Pontiac Montana
3

Recent Complaints

2021 Toyota Highlander

Rear liftgate motors no longer functioning.

2023 Tesla Model Y

REAR LIFT GATE: When the rear lift gate opens fully, it immediately and unexpectedly closes within a few seconds with force. This could strike someone standing behind the vehicle. The issue occurs eve

2021 Toyota Highlander Hybrid

The contact owns a 2021 Toyota Highlander Hybrid. The contact stated that the hatchback failed to open completely. The vehicle was taken to the dealer, and the dealer recommended that the hatchback mo

2023 Jeep Grand Cherokee L

The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while driving at an undisclosed speed, the infotainment display was frequently powering off and on and failed to display pertinen

2014 Subaru Forester

Liftgate arm (or support) broke while the liftgate was in the raised position, and the liftgate came crashing down to the closed position, while my sister-in-law was very close by. I believe a seriou

2024 Toyota Sienna Hybrid

The lift gate strut bent when I tried to close the rear door, then when I tried to open the door to see what the issue was, the strut exploded. The parts went flying and almost hit me in the face, I c

2025 Volvo Xc60

The trunk of the car automatically closed and hit my head as I was picking up my groceries.

2008 Buick Enclave

The contact owns a 2008 Buick Enclave. The contact stated that the vehicle had failed to start intermittently. The contact stated that upon attempting to turn off the vehicle, the vehicle failed to tu

2018 Volvo V90cc

Automatic tailgate door, which was open for loading, randomly came down and struck me in the head. Door did not retract on contact but continued downward. No one was in vehicle. Neither keyfob or butt

2023 Tesla Model 3

Trunk struts snap/come off. Causing trunk to slam shut. Damaging body. Tesla states vehicle is safe to operate, however vehicle trunk does not latch down anymore and opens every time I hit a bump. The

2020 Subaru Outback

I have owned the 2020 Subaru Outback since December 2020. Staring in 2021 there have been problems with the lift gate not opening to where it now closes immediately after opening it. This occurs rando

2018 Tesla Model X

The auto close feature on the Tesla Model X can quite dangerous. I’ve been hit by it unexpectedly closing several times. The most recent time, the rear trunk closed on me while I was taking out my g

2023 Volvo Xc40

On January 22, 2025 on a clear sunny day (no wind) I was putting groceries in the trunk of my car when the trunk lid came down on my head injuring me. I was leaning from the right side of my car acro

2024 Mazda CX-90

I opened the rear lift gate. I turned around to grab a bag of vegetables. I leaned in to put them in the back of the car... The lift gate hit my head and continued closing pushing down on my head. I

2017 Subaru Forester

When closing the liftgate during the normal course of use, the liftgate support cylinder on the driver's (left) side failed (metal ball joint snapped where it connects to the liftgate), causing the su

2023 Ford Explorer

The contact owns a 2023 Ford Explorer. The contact stated that while driving at various speeds, there was an abnormal rattling and popping sound coming from the passenger's side. The contact also stat

2019 Subaru Forester

The power lift gate closes on people when trying to open it.

2019 Mitsubishi Outlander

I was approaching my car and used my keyfob to open the trunk. As it was opening, I was thankfully facing away from the trunk when the rod from the right tailgate lift support flew off, hitting me in

2006 Toyota Sienna

The contact owns a 2006 Toyota Sienna. The contact stated that while the vehicle was parked, the liftgate was opened and raised; however, the liftgate failed to remain open and raised as intended. The

2014 Subaru Outback

I was in a store parking lot, putting purchases into the trunk of my 2014 Subaru Outback. The rear gate had been opened for about five minutes. As I was leaning into the trunk, as I'd just done 2 or

Verify with NHTSA · consumer-reported counts are not verified defect findings.