2008 BUICK ENCLAVE — Complaint #2094343
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT filed May 22, 2025
NHTSA complaint #2094343 (ODI reference 11662645) concerns a 2008 BUICK ENCLAVE and was filed on May 22, 2025. The owner reports the failure occurred on May 22, 2024. The vehicle had 200,000 miles on the odometer at the time of the incident. The report was geocoded to Kentucky based on the filer's self-reported location. The affected component is categorized as structure:body:hatchback/liftgate:support device/strut, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BUICK ENCLAVE cohort independently describe similar structure:body:hatchback/liftgate:support device/strut failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2008 BUICK ENCLAVE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2008 Buick Enclave. The contact stated that the vehicle had failed to start intermittently. The contact stated that upon attempting to turn off the vehicle, the vehicle failed to turn off. The contact stated that her husband, who was a mechanic, had inspected underneath the hood and noticed that the wiring harness underneath the engine was melting. The contact's husband scanned the vehicle with a vehicle scanner and retrieved diagnostic trouble codes that indicated a computer module failure. The contact's husband purchased the module, and the vehicle was taken to the dealer, where the module was installed and flashed; however, the failure persisted. Additionally, the contact's husband diagnosed that the wiring harness failure had caused the battery to overcharge and fail. The contact's husband replaced the battery and the alternator; however, the failure persisted. Additionally, the contact stated that the liftgate struts had failed, causing the lift gate to close un
Complaint Details
| NHTSA Complaint ID | 2094343 |
| ODI Number | 11662645 |
| Date Filed | May 22, 2025 |
| Failure Date | May 22, 2024 |
| VIN | 5GAER23728J |
Similar STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT Complaints for 2008 BUICK ENCLAVE
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.