Other/I am not sure

I am reporting a safety issue involving a Cybex Eternis S child car seat. The seat was manufactured on 02/28/2020 and has a printed expiration date of 02/25/2030, indicating a 10 year usable life. At

The car seat involved is a Nuna RAVA convertible car seat that was sent to the manufacturer solely due to a safety recall. I declined the self-repair recall option and requested that Nuna perform the

Product: Diono Monterey 2XT Highback Booster Issue type: Child restraint usability / fit concern There is a significant height usability gap between Diono’s convertible seats and the Monterey 2XT

The car seat was put in the rear seat of the vehicle. The seat belt was used first and then switched to the lower anchors to secure it in the seat. First noticed there was more then an inch of play

The unmatched handle completely broke. So now the insert and the base are stuck together and I can not unlatch them to use this carseat properly to transport my son. I have to take the base and all ou

Nuna had a major recall for their rava convertible car seats as your organization is aware of. However, there are two main issues that I'm having that Nuna has refused to address nor do they have a vi

The car seat snug lock feature in the forward facing position does NOT create a snug fit and becomes loose over time. BOTH of my turn2me seats do this. Purchased on the same day. We recently forward

360 car seat will not click lock will steady spin around

Just recently while driving with my front windows opened on my Mercedes 2005 C 320, I heard a Big thump on the passenger side of vehicle. At first, I thought it was a bird that flew in to Car. So, sto

Bottom base The base won’t stay locked. Car seat turns halfway and won’t turn anymore. No

Install progressively loosens over a couple days and must be reinstalled at least once a week. Used as directed in manufacturers instructions. I have video with date stamps to show

I removed the seat cover to clean it after an unfortunate stomach bug incident and discovered the styrofoam padding of the headrest was broken off on the left side. I do not know what date the styrofo

Graco Turn2Me car seat is loosening over time when installed with the vehicle seatbelt and the SnugLock Lock-Off. The vehicle seat belt was also switched to a locked mode after proper installation and

The car seat was involved in an accident from the side where the child was sitting and inspector came out and stated child seat must be replaced for child safety.

We bought this in 2022 from clek, and a few months before we were transferring our daughter from the infant seat to a convertible seat, our infant seat became stuck on the base. Absolutely impossible

I am filing this complaint regarding a defective CYBEX Callisto car seat and the company’s mishandling of my replacement request. The tension door of the car seat has malfunctioned three times while

The Foam protector that goes on the head rest cracked and is crumbling. I contacted them about the issue but they said that warranty was over and they tried to sell me the same car seat for a discount

This issues is regarding the front of the canopy. The base of the canopy clip, where it attaches to the car seat nearest the handle, has broken off pieces. These pieces have flow into the car seat whe

Car seat was inspected from the beginning of the purchase. The car seat through the seatbelt method was not sturdy enough and incorrectly leveled without the base even though the car seat claims to b

There was a recall recently for the car seat. I received a notification from Amazon.