2023 HONDA PILOT — Complaint #2160349
Open-data reference.
NHTSA Complaint about Other/I am not sure filed December 25, 2025
NHTSA complaint #2160349 (ODI reference 11707009) concerns a 2023 HONDA PILOT and was filed on December 25, 2025. The owner reports the failure occurred on December 1, 2025. The report was geocoded to Oklahoma based on the filer's self-reported location. The affected component is categorized as other/i am not sure, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HONDA PILOT cohort independently describe similar other/i am not sure failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2023 HONDA PILOT shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The car seat snug lock feature in the forward facing position does NOT create a snug fit and becomes loose over time. BOTH of my turn2me seats do this. Purchased on the same day. We recently forward faced my daughter due to maxing out the rear facing limits. We have installed with the seat belt due to being over the limit for the latch. With the seat belt, when installed per the manual, it comes loose almost immediately after install. I noticed the seat starts to wiggle within a couple days and being over the âone inch ruleâ. I will submit videos of me installing per manual and how it comes undone with the slightest pull on the belt. This is what happens after a couple days of use. Iâm a cpst and have discussed with numerous cpst about this seat. This is a âknown issueâ and nothing we have tried will keep it secure. Extremely unsafe to be using this seat and it needs to be recalled due to this not being the first complaint. I have also made a report with graco with no re
Complaint Details
| NHTSA Complaint ID | 2160349 |
| ODI Number | 11707009 |
| Date Filed | December 25, 2025 |
| Failure Date | December 1, 2025 |
| VIN | 5FNYG1H7XPB |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.