2017 MAZDA MAZDA6 — Complaint #2164788
Open-data reference.
NHTSA Complaint about Other/I am not sure filed January 9, 2026
NHTSA complaint #2164788 (ODI reference 11709957) concerns a 2017 MAZDA MAZDA6 and was filed on January 9, 2026. The owner reports the failure occurred on December 5, 2025. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as other/i am not sure, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MAZDA MAZDA6 cohort independently describe similar other/i am not sure failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 MAZDA MAZDA6 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The car seat involved is a Nuna RAVA convertible car seat that was sent to the manufacturer solely due to a safety recall. I declined the self-repair recall option and requested that Nuna perform the recall service, which they agreed to. During recall servicing, Nuna inspected the car seat and advised in writing that internal Styrofoam/EPS foam in the headrest was missing or broken and that the car seat is not recommended for continued use and is not safety tested in that condition. Despite determining that the seat is unsafe, Nuna returned the car seat to me without providing a replacement, credit, or other safety remedy. The manufacturer has stated that the damage is unrelated to the recall and has refused to replace the seat, offering only a discount toward purchasing a new car seat. As a result of the recall process, I am left without a usable car seat for my child. The car seat has been inspected by the manufacturer and remains available for inspection upon request. I am reques
Complaint Details
| NHTSA Complaint ID | 2164788 |
| ODI Number | 11709957 |
| Date Filed | January 9, 2026 |
| Failure Date | December 5, 2025 |
| VIN | JM1GL1W50H1 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.