2014 BMW X5 — Complaint #2164061
Open-data reference.
NHTSA Complaint about Other/I am not sure filed January 7, 2026
NHTSA complaint #2164061 (ODI reference 11709473) concerns a 2014 BMW X5 and was filed on January 7, 2026. The owner reports the failure occurred on December 22, 2025. The report was geocoded to Arizona based on the filer's self-reported location. The affected component is categorized as other/i am not sure, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BMW X5 cohort independently describe similar other/i am not sure failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 BMW X5 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Product: Diono Monterey 2XT Highback Booster Issue type: Child restraint usability / fit concern There is a significant height usability gap between Dionoâs convertible seats and the Monterey 2XT booster. My child is approximately 32ââ40â tall and cannot safely use either seat, leaving no appropriate Diono option during this growth range. This presents a real-world safety and usability issue for caregivers attempting to follow manufacturer guidance. I have attempted multiple direct contacts with Diono for clarification or exchange options, but no functional escalation contacts exist. This complaint is submitted to document the usability gap and request manufacturer review and some kind of help in rectifying this clearly safety issue. Thank you for your attention to this matter.
Complaint Details
| NHTSA Complaint ID | 2164061 |
| ODI Number | 11709473 |
| Date Filed | January 7, 2026 |
| Failure Date | December 22, 2025 |
| VIN | 5UXKR0C52E0 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.