2005 MERCEDES-BENZ C240 — Complaint #2134534
Open-data reference.
NHTSA Complaint about Other/I am not sure filed September 27, 2025
NHTSA complaint #2134534 (ODI reference 11690101) concerns a 2005 MERCEDES-BENZ C240 and was filed on September 27, 2025. The owner reports the failure occurred on July 12, 2025. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as other/i am not sure, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ C240 cohort independently describe similar other/i am not sure failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2005 MERCEDES-BENZ C240 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Just recently while driving with my front windows opened on my Mercedes 2005 C 320, I heard a Big thump on the passenger side of vehicle. At first, I thought it was a bird that flew in to Car. So, stopped and parked by the side of road to discover that the Passenger Head Rest on passenger side just broke off for NO REASON! I complained to local Mercedes Dealership in Palm Springs, CA. and they told me there was No RECALL and nothing they could do. This is upsetting because it cannot get fixed and I would have to phone Mercedes back East for old parts that match. Please help me.
Complaint Details
| NHTSA Complaint ID | 2134534 |
| ODI Number | 11690101 |
| Date Filed | September 27, 2025 |
| Failure Date | July 12, 2025 |
| VIN | WDBRF64J95F |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.