Component
EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
14 NHTSA complaints about equipment:electrical:infotainment:bluetooth/wifi issues across 9 makes and 13 models.
The equipment:electrical:infotainment:bluetooth/wifi is one of the standardized component categories NHTSA uses to classify consumer safety complaints. Across the public complaint database, it accounts for 14 filings from 9 manufacturers and 13 distinct vehicle models, a footprint large enough that defect engineers can isolate part-family patterns across different platforms that share the same supplier or the same federal motor vehicle safety standard.
Among filings citing this component, owners have reported 1 crash, 0 fires, 1 injury, and 0 fatalities. The most complained-about vehicle in this category is the SUBARU OUTBACK with 2 filings, followed by TOYOTA TACOMA and TOYOTA RAV4. These severity counters are what separates a nuisance complaint trend from a pattern NHTSA is likely to escalate into a Preliminary Evaluation.
Component-level analysis is how the Office of Defects Investigation spots cross-manufacturer supplier issues — the same airbag inflator, the same takata-style ignition switch, the same brake hose material — before they become industry-wide recalls. When you see a single component accumulating large complaint volume across several unrelated nameplates, that is usually a signature of a shared supplier or a shared federal standard being stressed by real-world conditions. Use the affected-vehicles table below to see whether the pattern is concentrated on a handful of models or distributed evenly, and cross-reference each model's full recall and investigation history before drawing conclusions about any one nameplate.
Most Affected Vehicles
| # | Vehicle | Complaints |
|---|---|---|
| 1 | SUBARU OUTBACK | 2 |
| 2 | TOYOTA TACOMA | 1 |
| 3 | TOYOTA RAV4 | 1 |
| 4 | TOYOTA COROLLA HATCHBACK | 1 |
| 5 | MERCEDES-BENZ SPRINTER 2500 | 1 |
| 6 | JEEP COMPASS | 1 |
| 7 | HYUNDAI SONATA | 1 |
| 8 | GMC YUKON XL | 1 |
| 9 | GMC SIERRA 2500 | 1 |
| 10 | CHRYSLER 300 | 1 |
| 11 | BMW X7 | 1 |
| 12 | BMW 330I | 1 |
| 13 | AUDI A5 | 1 |
Recent Complaints
The contact owns a 2019 BMW 330i. The contact stated that while driving at 60 MPH on a three-lane highway, traveling in the exit lane, and using the hands-free calling system to speak with his wife,
See attached document for complaint.
The contact owns a 2025 Toyota Corolla Hatchback. The contact stated that upon starting the vehicle, the information screen froze. The contact stated that, occasionally, a black screen was displayed.
See attached document for complaint.
My HFM has failed and I think it may be caused by the alternator but it has killed 2 battery's and there was no warning lamps or lights of any kind. I am going to have victory motors in craig colorado
See attached document for complaint
See attached document for complaint
UConnect media center does not allow hands free operation via BlueTooth wireless connections, UConnect media center has been upgraded (firmware) to use only 5G wireless, Jeep Compass only has build in
The contact owns a 2019 Subaru Outback. The contact stated that while driving at various speeds, or while the vehicle was parked, the Infotainment system and screen made abnormal sounds with the scree
The contact owns a 2019 Subaru Outback. The contact stated that the display and back-up camera were inoperable. Additionally, the radio was operating intermittently. The contact stated that calls were
When my phone is connected to Bluetooth for hands free talking, the person Iâm talking to says that they canât hear me clearly, so much background noise. After looking this up I see several hundr
2021 MERCEDES BENZ SPRINTER CARGO VAN. CONSUMER WRITES IN REGARD TO BLUETOOTH SYSTEM. *LD THE CONSUMER STATED THE FEATURE USED TO ANSWER A CELLPHONE VIA BLUETOOTH WAS A SAFETY HAZARD. *JS*DT
2020 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO LACK OF NORMAL BLUETOOTH FUNCTIONALITY MAKING VEHICLE UNSAFE. *LD *JS
BLUETOOTH HANDSFREE DOESN'T WORK WITH TRUCK AND IPHONE. TALKING TO TACOMA, THEY SAID THAT THEIR SYSTEM CANT KEEP UP WITH APPLY AND THEIR TECHNOLOGY. THIS DOESN'T WORK FOR BEING HANDSFREE ON THE ROAD W
Related Vehicle Components
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Frequently Asked Questions
How many complaints involve equipment:electrical:infotainment:bluetooth/wifi issues? ▼
How dangerous are equipment:electrical:infotainment:bluetooth/wifi defects? ▼
Which vehicles have the most equipment:electrical:infotainment:bluetooth/wifi problems? ▼
Where does PlainCars get its safety data? ▼
Data Sources
Vehicle complaint data from the National Highway Traffic Safety Administration (NHTSA) complaints database. Includes consumer-reported safety issues filed with NHTSA Office of Defects Investigation. Severity counts cross-reference NHTSA FARS (Fatality Analysis Reporting System) for fatal incidents where a corresponding FARS record exists.
Component categories are standardized by NHTSA. Crash-test ratings where shown are drawn from the NHTSA New Car Assessment Program (NCAP). Complaint counts, crash reports, fire reports, and fatality data reflect consumer-submitted reports and may not represent all incidents.
Disclaimer: This data is for informational purposes only and should not be used as the sole basis for vehicle purchase decisions. NHTSA complaint data is self-reported by consumers and has not been verified or investigated. A high complaint count does not necessarily indicate a defect. Always consult a qualified mechanic and check official NHTSA recall notices before making safety-related decisions.
Read our methodology — how this data is sourced, computed, and verified.