2025 TOYOTA SIENNA HYBRID — Complaint #2173958
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY filed February 5, 2026
NHTSA complaint #2173958 (ODI reference 11716048) concerns a 2025 TOYOTA SIENNA HYBRID and was filed on February 5, 2026. The owner reports the failure occurred on January 29, 2026. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as structure:body, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA SIENNA HYBRID cohort independently describe similar structure:body failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 TOYOTA SIENNA HYBRID shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
Over time, the trunk became increasingly difficult to open, progressing from what appeared to be a hands-free sensor issue to requiring a little manual force to open. It can be inspected upon request. The vehicle is not even one year since purchase and has around 8000 miles driven. The dealership has reproduced the issues and states it is an alignment issue between the trunk and the car's body but is unwilling to provide any remedy. They state that there appears to be improper latching of the trunk. There is concern that the trunk could open if the latch continues to wear down to the point of failure from misalignment. There has been no preceding accident or damage that would explain the misalignment.
Complaint Details
| NHTSA Complaint ID | 2173958 |
| ODI Number | 11716048 |
| Date Filed | February 5, 2026 |
| Failure Date | January 29, 2026 |
| VIN | 5TDJSKFC7SS |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.