2025 TOYOTA SIENNA HYBRID — Complaint #2161244
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY filed December 29, 2025
NHTSA complaint #2161244 (ODI reference 11707591) concerns a 2025 TOYOTA SIENNA HYBRID and was filed on December 29, 2025. The owner reports the failure occurred on August 1, 2025. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as structure:body, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA SIENNA HYBRID cohort independently describe similar structure:body failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 TOYOTA SIENNA HYBRID shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The second-row seat rails on my 2025 Toyota Sienna were manufactured with improper welds that can fail in a high-speed collision, potentially causing the seats to lose structural integrity and increasing the risk of severe injury. Safety Risk and Hardship: Due to this defect, Toyota has recommended that no passengers sit in the second row and no child restraints be used in these seats until a remedy is performed. I have been awaiting a remedy for over 70 days, during which time the vehicle's primary utility as a high-capacity family transport has been compromised. This creates a severe accessibility and safety hardship, as I am unable to safely transport my family or use child safety seats in the designated locations. Forcing passengers into the third row, which does not accommodate three carseats side-by-side, is not a safe long-term alternative for our family, especially as at [XXX] pregnant, and soon to be postpartum with a XXX and two XXX in carseats. Reproducibility and Inspect
Complaint Details
| NHTSA Complaint ID | 2161244 |
| ODI Number | 11707591 |
| Date Filed | December 29, 2025 |
| Failure Date | August 1, 2025 |
| VIN | 5TDESKFC7SS |
Similar STRUCTURE:BODY Complaints for 2025 TOYOTA SIENNA HYBRID
Toyota issued a recall due to suspected second row seat welds failing in a crash in October 7, 2025 and has not offered a remedy. The suggestion of not having anyone sit in the second row for over fou
Over time, the trunk became increasingly difficult to open, progressing from what appeared to be a hands-free sensor issue to requiring a little manual force to open. It can be inspected upon request.
Open recall with no anticipated date of being fixed. The second row seats are unsafe for passengers which makes the vehicle unusable for a family.
See recall above. We just spent $55,000 on this vehicle in order to safely transport and travel with our two year old and newborn. The fact that Toyota does not have a remedy available for this major
UNKNOWN Dear Toyota Motor Sales, U.S.A., Inc. Consumer Affairs Department: I am writing to formally demand a full buyback and refund for the above-referenced 2025 Toyota Sienna (the "Vehicle") under
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
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