2025 TOYOTA SIENNA HYBRID — Complaint #2157112
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY filed December 14, 2025
NHTSA complaint #2157112 (ODI reference 11704924) concerns a 2025 TOYOTA SIENNA HYBRID and was filed on December 14, 2025. The owner reports the failure occurred on October 7, 2025. The report was geocoded to Kansas based on the filer's self-reported location. The affected component is categorized as structure:body, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA SIENNA HYBRID cohort independently describe similar structure:body failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2025 TOYOTA SIENNA HYBRID shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
See recall above. We just spent $55,000 on this vehicle in order to safely transport and travel with our two year old and newborn. The fact that Toyota does not have a remedy available for this major issue is completely unacceptable. The recall notice states that our only current "remedy" is to not use the second row seats, which is not feasible since child safety seats only safely install in the second row. This so called "remedy" is absolutely unreasonable, illogical and irrational. It essentially renders our $55,000 vehicle unusable, which constitutes a significant financial loss for my family. I am making a loss of use claim - Toyota's response that it does not have a remedy available now for such a significant safety problem is outrageous.
Complaint Details
| NHTSA Complaint ID | 2157112 |
| ODI Number | 11704924 |
| Date Filed | December 14, 2025 |
| Failure Date | October 7, 2025 |
| VIN | 5TDJSKFC6SS |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.