2021 FORD ESCAPE — Complaint #2093140
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:DOOR filed May 19, 2025
NHTSA complaint #2093140 (ODI reference 11661786) concerns a 2021 FORD ESCAPE and was filed on May 19, 2025. The owner reports the failure occurred on May 12, 2025. The vehicle had 22,000 miles on the odometer at the time of the incident. The report was geocoded to New York based on the filer's self-reported location. The affected component is categorized as structure:body:door, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE cohort independently describe similar structure:body:door failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 FORD ESCAPE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact called for a customer who owns a 2021 Ford Escape. The contact stated that while opening and closing the front driverâs side door, there was a loud banging and clucking sound coming from the door. The vehicle was taken to a certified mechanic, where it was diagnosed and determined that the bolts on the door arm mounted onto the door assembly had fractured and detached. The contact was informed that the door assembly might need to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 22,000.
Complaint Details
| NHTSA Complaint ID | 2093140 |
| ODI Number | 11661786 |
| Date Filed | May 19, 2025 |
| Failure Date | May 12, 2025 |
| VIN | 1FMCU0G66MU |
Similar STRUCTURE:BODY:DOOR Complaints for 2021 FORD ESCAPE
The contact owns a 2021 Ford Escape. The contact stated that there was an abnormal sound coming from the front driver's side door. The door failed to stay ajar when needed. Additionally, the contact s
The contact owns a 2021 Ford Escape. The contact stated that when the driver's side door was opened, there was a loud banging sound coming from the door. The vehicle was taken to the dealer where it w
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The contact owns a 2021 Ford Escape. The contact stated that the front driver's side door made an abnormally loud popping sound while opening and closing. The dealer was made aware of the failure; how
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.