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2021 FORD ESCAPE — Complaint #1946349

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NHTSA Complaint about STRUCTURE:BODY:DOOR filed November 29, 2023

NHTSA complaint #1946349 (ODI reference 11557383) concerns a 2021 FORD ESCAPE and was filed on November 29, 2023. The owner reports the failure occurred on November 26, 2023. The vehicle had 22,000 miles on the odometer at the time of the incident. The report was geocoded to Kentucky based on the filer's self-reported location. The affected component is categorized as structure:body:door, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE cohort independently describe similar structure:body:door failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 FORD ESCAPE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2021 FORD ESCAPE
Component
STRUCTURE:BODY:DOOR
State
Kentucky
Mileage
22,000 mi

Complaint Description

The contact owns a 2021 Ford Escape. The contact stated that the front driver's side door made an abnormally loud popping sound while opening and closing. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 22,000.

Complaint Details

NHTSA Complaint ID 1946349
ODI Number 11557383
Date Filed November 29, 2023
Failure Date November 26, 2023
VIN 1FMCU9G60MU

Similar STRUCTURE:BODY:DOOR Complaints for 2021 FORD ESCAPE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.