2021 FORD ESCAPE — Complaint #2065720
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:DOOR filed February 14, 2025
NHTSA complaint #2065720 (ODI reference 11642758) concerns a 2021 FORD ESCAPE and was filed on February 14, 2025. The owner reports the failure occurred on September 2, 2024. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as structure:body:door, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD ESCAPE cohort independently describe similar structure:body:door failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2021 FORD ESCAPE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
The contact owns a 2021 Ford Escape. The contact stated that there was an abnormal sound coming from the front driver's side door. The door failed to stay ajar when needed. Additionally, the contact stated that the door swung open unexpectedly while parked on an angle. There was no warning light illuminated. The dealer was contacted, and the vehicle was diagnosed, and it was determined that the door needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Complaint Details
| NHTSA Complaint ID | 2065720 |
| ODI Number | 11642758 |
| Date Filed | February 14, 2025 |
| Failure Date | September 2, 2024 |
| VIN | 1FMCU0F65MU |
Similar STRUCTURE:BODY:DOOR Complaints for 2021 FORD ESCAPE
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.