VOLVO XC90 · model year

2024 VOLVO XC90

43 NHTSA complaints, 4 crash reports, and 3 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2024VOLVOXC90 carries 43 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 4 crashes, 0 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 XC90 is electrical system with 11 filings, followed by power train (5) and engine (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 28 investigation files overlapping the 2024 XC90. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

43
Complaints
4
Crashes
0
Fires
1
Injuries
0
Deaths

Total Complaints

43 filings

Crashes Reported

4 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM11
POWER TRAIN5
ENGINE4
UNKNOWN OR OTHER4
BACK OVER PREVENTION2
SERVICE BRAKES2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING2
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA2
LANE DEPARTURE: ASSIST1
EXTERIOR LIGHTING:TURN SIGNAL1
EXTERIOR LIGHTING1
LANE DEPARTURE: BLIND SPOT DETECTION1
FORWARD COLLISION AVOIDANCE: WARNINGS1
BACK OVER PREVENTION: WARNINGS1
FUEL/PROPULSION SYSTEM1

Recalls (3)

25V90800023/12/2025

BACK OVER PREVENTION:SOFTWARE

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail

25V28200008/05/2025

BACK OVER PREVENTION:SOFTWARE

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply w

23V82700007/12/2023

SEAT BELTS:CRITICAL FASTENERS

Volvo Car USA, LLC (Volvo Car) is recalling certain 2015-2024 XC90 vehicles. The second-row seat belt buckle and lower belt anchor bolts may not be tightened properly.

Recent Complaints

20260219VISIBILITY/WIPER

On February 17, 2026 I was driving from Sacramento, CA to Oakland, CA (approximately 100 miles). At the start of the trip, I discovered that the vehicle’s heating and climate control system was not functioning. Specifically, the heater would not turn on, and as a result, the windshield defrost system would not activate. I attempted multiple times to turn the vehicle off and restart it to see if the system would reset, but the problem persisted. I also tried manually activating the front defrost using the dashboard controls; however, the defrost function would not engage. Weather conditions were approximately 40°F with heavy rain. Because the defrost system was inoperable, the windshield and windows became fogged over during the drive. This significantly impaired my visibility. I was unable to adequately clear the windshield, creating a dangerous driving condition for the duration of the trip. This malfunction directly impacted my ability to safely operate the vehicle in cold and

20260129ENGINE

I am reporting a serious and ongoing safety defect involving my 2024 Volvo XC90. The vehicle has experienced intermittent unintended acceleration, intermittent loss of safety and alert systems, and false obstacle detection that triggers unexpected braking or steering input. These events occur randomly and without warning, and are not tied to a specific driver, key, driving condition, or user behavior. At times, the vehicle accelerates on its own without driver input. At other times, the vehicle detects objects that are not present, causing the car to suddenly stop while reversing or swerve to avoid perceived obstacles that are not actually in the roadway. These events occur unpredictably and create a risk of collision with surrounding vehicles, pedestrians, or objects. During these occurrences, safety systems and alerts may become unavailable or inoperable, leaving the driver without audible or visual warnings. Audio alerts and system feedback have also stopped functioning during th

20260129ELECTRICAL SYSTEM

I am reporting a serious and ongoing safety defect involving my 2024 Volvo XC90. The vehicle has experienced intermittent unintended acceleration, intermittent loss of safety and alert systems, and false obstacle detection that triggers unexpected braking or steering input. These events occur randomly and without warning, and are not tied to a specific driver, key, driving condition, or user behavior. At times, the vehicle accelerates on its own without driver input. At other times, the vehicle detects objects that are not present, causing the car to suddenly stop while reversing or swerve to avoid perceived obstacles that are not actually in the roadway. These events occur unpredictably and create a risk of collision with surrounding vehicles, pedestrians, or objects. During these occurrences, safety systems and alerts may become unavailable or inoperable, leaving the driver without audible or visual warnings. Audio alerts and system feedback have also stopped functioning during th

20260129FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I am reporting a serious and ongoing safety defect involving my 2024 Volvo XC90. The vehicle has experienced intermittent unintended acceleration, intermittent loss of safety and alert systems, and false obstacle detection that triggers unexpected braking or steering input. These events occur randomly and without warning, and are not tied to a specific driver, key, driving condition, or user behavior. At times, the vehicle accelerates on its own without driver input. At other times, the vehicle detects objects that are not present, causing the car to suddenly stop while reversing or swerve to avoid perceived obstacles that are not actually in the roadway. These events occur unpredictably and create a risk of collision with surrounding vehicles, pedestrians, or objects. During these occurrences, safety systems and alerts may become unavailable or inoperable, leaving the driver without audible or visual warnings. Audio alerts and system feedback have also stopped functioning during th

20260119ELECTRICAL SYSTEM

The trunk fails to open via kick correctly and then has closed in the midst of using the trunk space. It has not performed the “kick to close” function since purchasing the vehicle. We have two young children and this has brought a scare a few times. We love our Volvos but this has been our only concern.

20260107LATCHES/LOCKS/LINKAGES:DOORS:LATCH PLATE

To Whom It May Concern, I am submitting this complaint to report a repeated and unresolved safety defect in my leased Volvo vehicle involving rear passenger door lock failure, which has resulted in minor children being trapped inside the vehicle on multiple occasions Vehicle Safety Issue: The left rear passenger door fails to open from both inside and outside, despite the child lock not being engaged. This creates a serious safety risk, particularly during emergencies when occupants must exit the vehicle quickly. Incident History: [XXX]: Rear door would not open from inside or outside, trapping my two children (ages [XXX] and [XXX] ). At the same time, the infotainment system froze and the backup camera was not functioning. I reported this to Volvo service. [XXX]: The same issue occurred again, resulting in my children being locked in the rear seat. One child was experiencing leg pain, and it was extremely difficult and unsafe to remove him through the front door. The dealer st

20260107LATCHES/LOCKS/LINKAGES:DOORS:LOCK

To Whom It May Concern, I am submitting this complaint to report a repeated and unresolved safety defect in my leased Volvo vehicle involving rear passenger door lock failure, which has resulted in minor children being trapped inside the vehicle on multiple occasions Vehicle Safety Issue: The left rear passenger door fails to open from both inside and outside, despite the child lock not being engaged. This creates a serious safety risk, particularly during emergencies when occupants must exit the vehicle quickly. Incident History: [XXX]: Rear door would not open from inside or outside, trapping my two children (ages [XXX] and [XXX] ). At the same time, the infotainment system froze and the backup camera was not functioning. I reported this to Volvo service. [XXX]: The same issue occurred again, resulting in my children being locked in the rear seat. One child was experiencing leg pain, and it was extremely difficult and unsafe to remove him through the front door. The dealer st

20251005ELECTRICAL SYSTEM

Safety Complaint – Volvo XC90 Electrical and Airbag Malfunction Issues I am reporting ongoing safety concerns with my Volvo XC90 related to electrical malfunctions and unexpected engine shutdowns while driving. The vehicle has suddenly turned off multiple times, including: •Once before merging onto a highway, •Once while entering a roundabout, and •Once while driving in traffic. Each incident occurred without warning and created a hazardous situation with the potential for a collision. Additionally, the vehicle displayed an airbag malfunction warning once, raising concern about the reliability of the vehicle’s safety systems. The vehicle has been serviced multiple times, but the issues persist. I am requesting a formal investigation into these failures, as they pose a significant safety risk to the driver, passengers, and others on the road.

20251005FUEL/PROPULSION SYSTEM

Safety Complaint – Volvo XC90 Electrical and Airbag Malfunction Issues I am reporting ongoing safety concerns with my Volvo XC90 related to electrical malfunctions and unexpected engine shutdowns while driving. The vehicle has suddenly turned off multiple times, including: •Once before merging onto a highway, •Once while entering a roundabout, and •Once while driving in traffic. Each incident occurred without warning and created a hazardous situation with the potential for a collision. Additionally, the vehicle displayed an airbag malfunction warning once, raising concern about the reliability of the vehicle’s safety systems. The vehicle has been serviced multiple times, but the issues persist. I am requesting a formal investigation into these failures, as they pose a significant safety risk to the driver, passengers, and others on the road.

20251005AIR BAGS

Safety Complaint – Volvo XC90 Electrical and Airbag Malfunction Issues I am reporting ongoing safety concerns with my Volvo XC90 related to electrical malfunctions and unexpected engine shutdowns while driving. The vehicle has suddenly turned off multiple times, including: •Once before merging onto a highway, •Once while entering a roundabout, and •Once while driving in traffic. Each incident occurred without warning and created a hazardous situation with the potential for a collision. Additionally, the vehicle displayed an airbag malfunction warning once, raising concern about the reliability of the vehicle’s safety systems. The vehicle has been serviced multiple times, but the issues persist. I am requesting a formal investigation into these failures, as they pose a significant safety risk to the driver, passengers, and others on the road.

20250915POWER TRAIN

Some critical functions on the center display console instrument panel are freezing up while driving - we are unable to change the drive mode while the car is in motion. This has not happened before, and it is glitching a lot lately. The display has been extremely slow and unresponsive, and the problem is multiplied as all critical functions of the car are controlled through the display panel. There were no warnings issued when we tried to change the drive mode. We had to pull over to the roadside, turn off the car for 30 seconds, then restart the car to fix the issue. We have [XXX] and [XXX] ) in the car, so this is becoming increasingly risky to drive this "safe" car by Volvo. We have reported such issues with the display to our Volvo service unit multiple times, and the car has been returned to us with such issues still lingering (despite the service reloading/updating the software multiple times) for the last 6 months since March of this year. INFORMATION REDACTED PURSUANT TO THE

20250915ELECTRICAL SYSTEM

Some critical functions on the center display console instrument panel are freezing up while driving - we are unable to change the drive mode while the car is in motion. This has not happened before, and it is glitching a lot lately. The display has been extremely slow and unresponsive, and the problem is multiplied as all critical functions of the car are controlled through the display panel. There were no warnings issued when we tried to change the drive mode. We had to pull over to the roadside, turn off the car for 30 seconds, then restart the car to fix the issue. We have [XXX] and [XXX] ) in the car, so this is becoming increasingly risky to drive this "safe" car by Volvo. We have reported such issues with the display to our Volvo service unit multiple times, and the car has been returned to us with such issues still lingering (despite the service reloading/updating the software multiple times) for the last 6 months since March of this year. INFORMATION REDACTED PURSUANT TO THE

20250731UNKNOWN OR OTHER

Several times a month the infotainment system on my car completely freezes. When this happens, my blinkers do not work, my CarPlay does not work, I cannot use voice commands, I cannot play the radio or answer calls, the backup and parking sensors do not make an audible sound. The only way to fix this is to hold down the home button to restart the entire system which does take a few minutes so not ideal to do while driving. Turning the car off and back on does not even fix it. This is an extreme safety issue, as when this happens I am driving without the use of blinkers until my system finishes restarting. Not only am I unable to use blinkers, but I am unable to make calls over Bluetooth or CarPlay which is incredibly dangerous in the event of an emergency. I am unable to park or backup and be able to hear the beep of the sensors. I cannot hear the audio of my gps. It happens out of the blue and is so unsafe.

20250723BACK OVER PREVENTION

The contact owns a 2024 Volvo XC90. The contact stated that while the vehicle was parked, the rear-view camera became inoperable. The contact stated the rearview image was blank. The contact received notification of NHTSA Campaign Number: 25V282000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that several local dealers were contacted and confirmed that the contact would be added to a waitlist to have the recall repair performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 5,500. Parts distribution disconnect.

Mileage: 5,500

20250721LANE DEPARTURE: BLIND SPOT DETECTION

The safety sub system completely stop working periodically. When it occurs: - the blind spot indicators do not light up when a car is in blind spot - turn signals stop making sound. Not sure if they still function - collision system stops making sound. Sometimes stops showing near objects and walls. This has happened about 7 times since purchase of the car, and requires a full computer reboot to fix it. It’s random, so you don’t know it’s failed until driving and something doesn’t work. I don’t have pictures but I have a video of it I can share if someone wants to see some of the issues. It just happened again today, and happens maybe once every couple months

20250721FORWARD COLLISION AVOIDANCE: WARNINGS

The safety sub system completely stop working periodically. When it occurs: - the blind spot indicators do not light up when a car is in blind spot - turn signals stop making sound. Not sure if they still function - collision system stops making sound. Sometimes stops showing near objects and walls. This has happened about 7 times since purchase of the car, and requires a full computer reboot to fix it. It’s random, so you don’t know it’s failed until driving and something doesn’t work. I don’t have pictures but I have a video of it I can share if someone wants to see some of the issues. It just happened again today, and happens maybe once every couple months

20250721BACK OVER PREVENTION: WARNINGS

The safety sub system completely stop working periodically. When it occurs: - the blind spot indicators do not light up when a car is in blind spot - turn signals stop making sound. Not sure if they still function - collision system stops making sound. Sometimes stops showing near objects and walls. This has happened about 7 times since purchase of the car, and requires a full computer reboot to fix it. It’s random, so you don’t know it’s failed until driving and something doesn’t work. I don’t have pictures but I have a video of it I can share if someone wants to see some of the issues. It just happened again today, and happens maybe once every couple months

20250716CrashPOWER TRAIN

The park button does not always engage the park setting. Instead it takes 2-3 presses for park to engage. It happens several times a week when I am driving the vehicle multiple times per day. I come to a complete stop, press the park button, wait for my dash to show I’m in park, if it doesn’t, I press it until it does. This has resulted in the vehicle rolling forward several times while passengers were trying to exit the vehicle, because I had not first checked to be sure the park button worked. Huge safety concern. I have owned this vehicle since August 2023 and it has happened at about this frequency since I’ve owned the vehicle. For the first time, my vehicle actually trolled enough to hit an appliance in my garage. I have a maybe related issue with the infotainment system freezing since I’ve owned the vehicle as well. The screen will freeze and we have to reset it by holding down the clean screen button for like 20 seconds.

20250711POWER TRAIN

After pushing "P" button to shift into park, the car moves slightly several seconds after the button is pushed. This can be a hazard if someone opens to door and the car then moves.

20250703ELECTRICAL SYSTEM

URGENT SAFETY CONCERN: Intermittent Total Loss of All Vehicle Audio Alerts This issue has occurred multiple times and poses a serious safety concern. While driving, the vehicle intermittently experiences a complete loss of all audio output. This includes: •Turn signal indicators •Hazard warning sounds •Blind spot monitoring alerts •Park distance control tones •Navigation guidance •Audio system playback (music, radio, etc.) •All other safety-related audio warnings and notifications The vehicle becomes completely silent, eliminating essential auditory cues that are critical for safe operation. Temporary Workaround (While Driving): The only way to restore functionality is by performing a forced reboot of the infotainment system. This requires the driver to press and hold the home button until the system power cycles—a distracting and unsafe action that must be done while the vehicle is in motion. Please note that while rebooting does not disable the vehicle’s ability

Compare 2024VOLVOXC90 to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2024 VOLVO XC90 have?
The 2024 VOLVO XC90 has 43 NHTSA complaints, 4 crashes, 0 fires, 1 injuries, and 0 deaths reported.
Are there any recalls for the 2024 VOLVO XC90?
Yes, the 2024 VOLVO XC90 has 3 recall(s). The most common affected component is BACK OVER PREVENTION:SOFTWARE. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2024 VOLVO XC90?
The most-complained component for the 2024 VOLVO XC90 is ELECTRICAL SYSTEM with 11 complaints. Other frequently reported areas include POWER TRAIN and ENGINE.
Is the 2024 VOLVO XC90 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.