Investigations

Discrepancies in Required CFR Reporting

NHTSA Audit Query AQ18005 — closed, opened 2018-10-22 and involving the VOLVO VOLVO.

AQ18005 Audit Query Closed

Vehicle: VOLVO VOLVO View model page

NHTSA investigation AQ18005 is a Audit Query opened on 2018-10-22 and currently closed. The subject of record is VOLVO VOLVO, which places this file inside the Office of Defects Investigation queue for VOLVO. Latest activity on this investigation was logged on 2023-08-04 — NHTSA updates that field whenever an Information Request goes out, a supplement is filed, or a status change is recorded in the public docket.

An Audit Query like AQ18005 is how NHTSA checks that manufacturers are meeting their statutory obligations — things like notifying owners, reporting foreign recalls, and tracking remedy completion rates under TREAD and FMVSS requirements.

Investigators summarized the matter as follows: "On October 22, 2018, an Audit Query (AQ18-005) was opened to assess the completeness and timeliness of Volvo Group's early warning reporting, safety recalls, and communications submissions to the agency. NHTSA's investig..." Investigations are the early-warning layer of the federal auto-safety system, sitting upstream of formal recalls and defect orders. Whether this one closes without action or escalates into an Engineering Analysis, the full history stays in the ODI archive so researchers, litigators, and buyers can pull the paper trail at any time. Related VOLVO files, listed below, give context on whether this is an isolated concern or part of a broader pattern across the brand.

Status
Closed
Type
Audit Query
Opened
2018-10-22
Latest Activity
2023-08-04

Investigation Summary

On October 22, 2018, an Audit Query (AQ18-005) was opened to assess the completeness and timeliness of Volvo Group's early warning reporting, safety recalls, and communications submissions to the agency. NHTSA's investigation determined that Volvo Group failed to recall vehicles in a timely fashion and to comply with other recall and reporting requirements, including notifying owners of recalls and reporting death and injury incidents. NHTSA and Volvo Group entered into a Consent Order on January 27, 2023 to resolve AQ18-005. As part of the Consent Order, Volvo Group agreed to a total civil penalty of one-hundred and thirty million dollars ($130,000,000), of which, sixty-five million dollars ($65,000,000) was paid on February 21, 2023. Also, of that total civil penalty, Volvo Group agreed to spend twenty million dollars ($20,000,000) on the specific performance obligation to create a safety data analytics infrastructure to detect and study emerging safety-related defect trends on its vehicles. The Consent Order also holds forty-five million dollars ($45,000,000) of the civil penalty in abeyance pending Volvo Group's satisfactory completion of the requirements of this Consent Order, and its compliance with the Safety Act, and regulations thereunder. The Consent Order is for a three-year term and may be extended by up to two years if NHTSA reasonably finds that an extension is warranted. In the Consent Order, Volvo Group agreed to several performance obligations, including enhanced oversight of its compliance with the Safety Act and the terms of the Consent Order through a third-party auditor and regular meetings with NHTSA. The third-party auditor will recommend and oversee implementation of process improvements to enhance Volvo Group's safety compliance processes and oversee the company's review of past recalls and submissions to NHTSA for accuracy and completeness. Also, via the Consent Order, Volvo Group agreed to create updated written policies, procedures, and t

About This Investigation Type

An Audit Query (AQ) is conducted to verify manufacturer compliance with safety standards and recall requirements.

Other VOLVO Investigations

Data from NHTSA Office of Defects Investigation. Cross-references: NHTSA recall campaign API and NHTSA FARS where fatality records overlap. PlainCars does not rate or recommend vehicles. Learn more.