Investigations
Volvo Sleeper glass de-bonding
NHTSA Recall Query RQ11001 — closed, opened 2011-05-23 and involving the VOLVO VOLVO.
NHTSA investigation RQ11001 is a Recall Query opened on 2011-05-23 and currently closed. The subject of record is VOLVO VOLVO, which places this file inside the Office of Defects Investigation queue for VOLVO. Latest activity on this investigation was logged on 2012-01-20 — NHTSA updates that field whenever an Information Request goes out, a supplement is filed, or a status change is recorded in the public docket.
A Recall Query like RQ11001 evaluates whether a previously issued recall is actually fixing the problem. NHTSA opens an RQ when owners continue to report the original defect after the recall remedy is installed, or when completion rates fall short of the agency's expectations for that risk tier.
Investigators summarized the matter as follows: "ODI opened Recall Query RQ11-001 after a review of EWR Field Reports identified lower bunk window separations on the subject vehicles. Volvo had issued three recalls for sleeper window separations since 2003. Additionall..." Investigations are the early-warning layer of the federal auto-safety system, sitting upstream of formal recalls and defect orders. Whether this one closes without action or escalates into an Engineering Analysis, the full history stays in the ODI archive so researchers, litigators, and buyers can pull the paper trail at any time. Related VOLVO files, listed below, give context on whether this is an isolated concern or part of a broader pattern across the brand.
Investigation Summary
ODI opened Recall Query RQ11-001 after a review of EWR Field Reports identified lower bunk window separations on the subject vehicles. Volvo had issued three recalls for sleeper window separations since 2003. Additionally, Volvo had issued two bulletins for sleeper window issues during the same time period. The frequency of related actions led ODI to open this formal investigation. An Information Request (IR) letter was sent to Volvo on 23 June 2011. Volvo responded on 17 August 2011 and then provided updated warranty information on 9 January 2012. Volvo provided production change data and warranty information which was correlated to vehicle build month and failure date. ODI analyzed the data to determine if additional production time frames should have been included in previous recalls. ODI also requested information from its network of fleet owners. The response from this network reaffirmed the accuracy of the updated warranty information. Based on the information and data received, ODI has concluded that all production periods have been appropriately addressed by Volvo's previous recalls and no additional recall action is required at this time.
About This Investigation Type
A Recall Query (RQ) evaluates the effectiveness of a previously issued recall. NHTSA opens an RQ when consumer complaints suggest that a recall remedy may not be adequately addressing the safety issue, or when the recall completion rate appears insufficient.
Other VOLVO Investigations
Discrepancies in Required CFR Reporting
Ride Quality
Windshield Wiper Failures
Central Electronic Module Failure
FUEL PUMP LEAK
Data from NHTSA Office of Defects Investigation. Cross-references: NHTSA recall campaign API and NHTSA FARS where fatality records overlap. PlainCars does not rate or recommend vehicles. Learn more.
Read our methodology — how this data is sourced, computed, and verified.