2020 VOLVO XC90

34 complaints filed with NHTSA.

34
Complaints
2
Crashes
3
Fires
0
Injuries
0
Deaths

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM5
SERVICE BRAKES4
UNKNOWN OR OTHER4
ENGINE3
STRUCTURE:BODY2
FUEL/PROPULSION SYSTEM2
VEHICLE SPEED CONTROL2
LATCHES/LOCKS/LINKAGES:DOORS:LATCH2
SUSPENSION1
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL1
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL1
POWER TRAIN1
STEERING1
AIR BAGS1
EQUIPMENT1

Recalls (7)

25V17900024/03/2025

ELECTRICAL SYSTEM:SOFTWARE

Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.

21V27300021/04/2021

ELECTRICAL SYSTEM:SOFTWARE

Volvo Car USA, LLC (Volvo Car) is recalling certain 2016-2020 XC90 Excellence vehicles. Liquid or condensation on the rear seat control display may cause the front passenger seat to move back as far as possible.

21V71600015/09/2021

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.

20V14400012/03/2020

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

23V82700007/12/2023

SEAT BELTS:CRITICAL FASTENERS

Volvo Car USA, LLC (Volvo Car) is recalling certain 2015-2024 XC90 vehicles. The second-row seat belt buckle and lower belt anchor bolts may not be tightened properly.

23V00100005/01/2023

STEERING

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.

21V41400002/06/2021

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.

Recent Complaints

20260213SERVICE BRAKES

Vehicle: 2020 Volvo XC90 Mileage at first incident: ~60,000 miles Mileage at second incident: ~70,000 miles In July 2025, while my wife was driving our 2020 Volvo XC90 the vehicle experienced a sudden and complete loss of braking. The brake pedal did not provide stopping power, and the vehicle had to be steered off the roadway in order to come to a stop and avoid a serious accident. The incident created a serious safety risk. The vehicle was taken to an Wynn Volvo PA dealer and the brake booste

20260127ENGINE

In early December (2025), I experienced Hybrid System Failure, with the vehicle showing this fault in the dashboard and the check engine light coming on. I took it to the dealership, as the hybrid system is still within warranty, and they diagnosed a failed hybrid battery module. They said I could continue to drive the care in combustion-only mode and would order the module. Having heard nothing, I checked in early January and was told the module would not be available until May or June of 20

20260127FUEL/PROPULSION SYSTEM

In early December (2025), I experienced Hybrid System Failure, with the vehicle showing this fault in the dashboard and the check engine light coming on. I took it to the dealership, as the hybrid system is still within warranty, and they diagnosed a failed hybrid battery module. They said I could continue to drive the care in combustion-only mode and would order the module. Having heard nothing, I checked in early January and was told the module would not be available until May or June of 20

20251228STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR

If a passenger or child in the second row attempts to open a door before/while the doors are unlocked, the interior AND exterior handles no longer function. This can be temporarily fixed by doing a complicated and long random series of enabling/disabling electronic child locks and unlocking and re-locking the doors, but in an emergency situation it would not be possible. Passengers would be trapped in the case of a car fire or submerging event. This needs to be addressed by the manufacturer with

20251228STRUCTURE:BODY:DOOR:HANDLE:INTERIOR

If a passenger or child in the second row attempts to open a door before/while the doors are unlocked, the interior AND exterior handles no longer function. This can be temporarily fixed by doing a complicated and long random series of enabling/disabling electronic child locks and unlocking and re-locking the doors, but in an emergency situation it would not be possible. Passengers would be trapped in the case of a car fire or submerging event. This needs to be addressed by the manufacturer with

20251212LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2020 Volvo XC90. The contact stated while attempting to open the rear passenger's side door from the inside or the outside of the vehicle, the door failed to open as intended, causing passengers to exit the rear driver's side door of the vehicle. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the door lock kit needed to be replaced. The door lock kit was replaced; however, the failure persisted. The manufacture

Mileage: 71,000

20251211STRUCTURE:BODY

The sunroof has leaked pouring water into the car. October 29, 2025 This is the second time this has occurred. First flood was January 3, 2023. Volvo covered the first repair done by a Volvo dealership. The current estimate to repair is $13,000 by the Volvo dealer. They have the car. The electronics have not been checked yet or are part of the estimate. It is unsafe to drive a car if the electronics may fail. I have filed a claim with Volvo and to date (42 days) there is no resolution. I cannot

20251211ELECTRICAL SYSTEM

The sunroof has leaked pouring water into the car. October 29, 2025 This is the second time this has occurred. First flood was January 3, 2023. Volvo covered the first repair done by a Volvo dealership. The current estimate to repair is $13,000 by the Volvo dealer. They have the car. The electronics have not been checked yet or are part of the estimate. It is unsafe to drive a car if the electronics may fail. I have filed a claim with Volvo and to date (42 days) there is no resolution. I cannot

20251211UNKNOWN OR OTHER

The sunroof has leaked pouring water into the car. October 29, 2025 This is the second time this has occurred. First flood was January 3, 2023. Volvo covered the first repair done by a Volvo dealership. The current estimate to repair is $13,000 by the Volvo dealer. They have the car. The electronics have not been checked yet or are part of the estimate. It is unsafe to drive a car if the electronics may fail. I have filed a claim with Volvo and to date (42 days) there is no resolution. I cannot

20251206BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The camera system when backing up becomes unavailable intermittently. Sometimes it works and sometimes it doesn’t. System has been updated and restarted but it fails to fix the issue. When it happens it states camera unavailable and service required. Shutting off the vehicle and restarting multiple times sometimes corrects it. Automotive dealer said there is no issue with it. We have pictures of when it happens and the vehicle is available for inspection.

20250430ELECTRICAL SYSTEM

The instrument panel just stopped working. Our safety and the safety of others was/is put at risk because you are unable to see how fast you are going in the car. It also doesn’t let us know how much gas we have left in the gas tank so if the car just stalled out on a highway, it could cause a major safety issue. This is also where cruise control is run from. It’s also the panel where any and all vehicle warnings would show up so if there’s another issue in the car, we are unable to see it

20250430VEHICLE SPEED CONTROL

The instrument panel just stopped working. Our safety and the safety of others was/is put at risk because you are unable to see how fast you are going in the car. It also doesn’t let us know how much gas we have left in the gas tank so if the car just stalled out on a highway, it could cause a major safety issue. This is also where cruise control is run from. It’s also the panel where any and all vehicle warnings would show up so if there’s another issue in the car, we are unable to see it

20250421ELECTRICAL SYSTEM

The LED instrument panel will intermittently flicker or in some cases completely go out for extended periods of time making the vehicle unsafe to operate. The instrument panel in these instances is completely unusable and the driver is unable to see critical vehicle information such as speed, any warnings lamps or caution messages, remaining fuel, etc. This is obviously a massive safety issue for anyone in the vehicle. The vehicle was taken to a Volvo dealership, who acknowledged that this is a

20250130EQUIPMENT

The contact owns a 2020 Volvo XC90. The contact stated that after plugging in the charger to the vehicle, the cable charger started blinking red. The contact had to jumpstart the vehicle to open the doors. The blinking red light on the cable charger had not stopped blinking. The contact related the failure to NHTSA Campaign Number: 18E086000 (EQUIPMENT); however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure.

20250121LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Spontaneously the left back side door has failed to close on several occasions. It happened first while parked in the driveway and I had to use my body to get it shut. I went to have it checked out at the Volvo dealer and when I described it they told me several people had been in for service with the same issue. They told me one lady had it on 2 doors and another realized her door was open when it flung open mid-drive. They told me the car was just cold and that I needed to make sure the handle

20241119ELECTRICAL SYSTEM

The instrument cluster display on my 2020 Volvo XC90 went completely out while driving my vehicle. This was a single point of failure and SAFETY ISSUE as it affected my speedometer, gas gauge, etc. I was driving without any functioning indicators on the highway when it went out. There was no advanced warning. The issue was fixed by my dealership and part replaced, invoice is attached. We have made multiple attempts to resolve this issue with Volvo Corporate, who has been non-responsive to the

20241119VEHICLE SPEED CONTROL

The instrument cluster display on my 2020 Volvo XC90 went completely out while driving my vehicle. This was a single point of failure and SAFETY ISSUE as it affected my speedometer, gas gauge, etc. I was driving without any functioning indicators on the highway when it went out. There was no advanced warning. The issue was fixed by my dealership and part replaced, invoice is attached. We have made multiple attempts to resolve this issue with Volvo Corporate, who has been non-responsive to the

20240724UNKNOWN OR OTHER

The sunroof of the vehicle started leaking water after 4 years of ownership. Upon bringing it to Volvo dealer, I am quoted $2500-3000 to fix and check for faulty electrical or mold in carpeting. This is a safety issue as the water could damage critical electrical components. This is a 2020 vehicle, basic faulty sealing should be covered as recall or known issue that the consumer is not liable for.

20240422AIR BAGS

The airbag system detected a fault and caused an automated vehicle warning message, which, with further dealer diagnosis, caused the driver seat belt to have a ground fault issue, preventing the normal, safe, and fully operating vehicle airbags. The cause and what must be replaced to rectify the problem are unknown. Volvo has poor customer support and satisfaction regarding avoidable repairs, along with various documented airbag failure incidents confirming a severe issue with its system compo

20240422ELECTRICAL SYSTEM

The airbag system detected a fault and caused an automated vehicle warning message, which, with further dealer diagnosis, caused the driver seat belt to have a ground fault issue, preventing the normal, safe, and fully operating vehicle airbags. The cause and what must be replaced to rectify the problem are unknown. Volvo has poor customer support and satisfaction regarding avoidable repairs, along with various documented airbag failure incidents confirming a severe issue with its system compo