2018 VOLVO XC90

54 complaints filed with NHTSA.

54
Complaints
1
Crashes
1
Fires
3
Injuries
0
Deaths

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM9
UNKNOWN OR OTHER7
SERVICE BRAKES6
ENGINE5
FUEL/PROPULSION SYSTEM5
VISIBILITY/WIPER4
STRUCTURE:BODY4
POWER TRAIN3
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING2
STEERING2
EXTERIOR LIGHTING1
WHEELS1
ENGINE AND ENGINE COOLING1
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL1
STRUCTURE:BODY:DOOR:HANDLE:INTERIOR1

Recalls (3)

21V27300021/04/2021

ELECTRICAL SYSTEM:SOFTWARE

Volvo Car USA, LLC (Volvo Car) is recalling certain 2016-2020 XC90 Excellence vehicles. Liquid or condensation on the rear seat control display may cause the front passenger seat to move back as far as possible.

18V80000013/11/2018

ELECTRICAL SYSTEM:SOFTWARE

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improper

23V82700007/12/2023

SEAT BELTS:CRITICAL FASTENERS

Volvo Car USA, LLC (Volvo Car) is recalling certain 2015-2024 XC90 vehicles. The second-row seat belt buckle and lower belt anchor bolts may not be tightened properly.

Recent Complaints

20260203STRUCTURE:BODY

Rear Drivers door (left) fails to latch. Volvo has an updated part for better water ingress prevention, then the part that was used to build the car. The problem is that water enters the moveable window, runs down the metal channel separation gthe fixed and moveable window, and enters the door latch mechanism. This is extremely dangerous, in that the door may appear closed, and the vehicle may allow the driver to move forward or backward, but the door is not latched and can fly open leading to d

20260115LATCHES/LOCKS/LINKAGES:DOORS:LATCH

At random times the back doors will not open, from the inside or outside…hit all the unlock buttons and will NOT open. If this is not a massive safety issue, I don’t know what is…. If we get in a wreck and our car is on fire and we cannot instantly get ourselves or our children out quickly that’s a problem… if we wreck on the freeway and we see vehicles coming at us and we cannot quickly exit. This is a problem. For a car company to not address this it is gross negligence… we own a F

20251005POWER TRAIN

My car completely locked up on the road and came to a screeching stop. This car is known for having the ERAD completely fail and it could have caused it to have a serious accident. It has also caused my car to plummet in value losing over 30k in just 3 years. Now my repairs cost nearly what it’s worth and aren’t guaranteed to actually fix it. It’s terrible. I’m so upside down n my loan due to this issue that they dealerships refuse to help on. The dealership acknowledges it is a des

20250919POWER TRAIN

On 8/20/2025, my 2018 Volvo XC90 T8 suffered catastrophic failure of the Electric Rear Axle Drive (ERAD). The vehicle suddenly developed a loud whining noise from the rear and became undriveable. This ERAD had previously been replaced under warranty at Boston Volvo Cars. On 10/28/2025, Queens Volvo inspected the vehicle and confirmed the failure was caused by improper prior service. Their technician documented that the ERAD housing was likely not properly torqued, which led to transmission fl

20250728ELECTRICAL SYSTEM

3 weeks ago we had the transmission module fail on our vehicle while it was being driven. According to Volvo forums, this is a multi-model year, multi vehicle issue for those with sunroofs. Accrding to the dealer in our case, the seal failed, and water runs into the compartment where the transmission module is located, causing it to fail. We had it happen twice, and both times on the highway, with the engine running ragged causing it ot accelerate and then quickly decelerate. There were 3 war

20250728FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

3 weeks ago we had the transmission module fail on our vehicle while it was being driven. According to Volvo forums, this is a multi-model year, multi vehicle issue for those with sunroofs. Accrding to the dealer in our case, the seal failed, and water runs into the compartment where the transmission module is located, causing it to fail. We had it happen twice, and both times on the highway, with the engine running ragged causing it ot accelerate and then quickly decelerate. There were 3 war

20250527VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

The contact owns a 2018 Volvo XC90. The contact stated that the A/C unit failed to operate as needed, causing the HVAC system to become inoperable. The vehicle was taken to a dealer where a diagnostic test was performed, which showed that the evaporator core inside the HVAC system was cracked and needed to be replaced. The contact attempted to have the part replaced; however, the contact was informed that the part was on backorder. The vehicle was not repaired. The manufacturer was notified of t

Mileage: 100,000

20250429ELECTRICAL SYSTEM

While actively driving into an intersection, driving on the street and or stopped at a light or at a stop the vehicle will shut off, the lights on the dashboard will sometimes be on, other times go completely black, a notification pops up on the dashboard saying "engine not in P". There is no way I'm aware of to re create this action. My children's safety as well as mine has been put at significant risk and in harms way as well as others due to the severity and nature of this unexpected risk whi

20250429ENGINE

While actively driving into an intersection, driving on the street and or stopped at a light or at a stop the vehicle will shut off, the lights on the dashboard will sometimes be on, other times go completely black, a notification pops up on the dashboard saying "engine not in P". There is no way I'm aware of to re create this action. My children's safety as well as mine has been put at significant risk and in harms way as well as others due to the severity and nature of this unexpected risk whi

20250429STEERING

While actively driving into an intersection, driving on the street and or stopped at a light or at a stop the vehicle will shut off, the lights on the dashboard will sometimes be on, other times go completely black, a notification pops up on the dashboard saying "engine not in P". There is no way I'm aware of to re create this action. My children's safety as well as mine has been put at significant risk and in harms way as well as others due to the severity and nature of this unexpected risk whi

20250421ENGINE

The engine coolant bleeder hose in my 2018 Volvo XC90 cracked in the middle of my journey causing a severe coolant leak. This happened in August of 2024 while driving and the engine coolant suddenly started showed warning with low level and the engine started overheating. The vehicle would not accelerate past 20 mph, and the temperature warning light flashed continuously, creating a safety hazard in traffic. The Volvo dealership diagnosed the issue and confirmed that the coolant bleeder on the

20250418FUEL/PROPULSION SYSTEM

The vehicle engine will fail while driving. The electronics reflect the vehicle is still running. Restarting is not immediate and is difficult. This is a known problem that Volvo recalled for 2019/2020 XC90s. Volvo will not diagnose and repair under goodwill despite my repeated attempts.

20250418ENGINE

The vehicle engine will fail while driving. The electronics reflect the vehicle is still running. Restarting is not immediate and is difficult. This is a known problem that Volvo recalled for 2019/2020 XC90s. Volvo will not diagnose and repair under goodwill despite my repeated attempts.

20250415SERVICE BRAKES

The first incidence occurred around [XXX]. I was traveling [XXX] on [XXX] in North Carolina about an hour north of Charlotte. I pulled into a rest area and, upon pressing the brake pedal, heard a bit of a hissing noise and suddenly the brake pedal was extremely hard and the car was very difficult to bring to a stop. I did an online search for what might be wrong and discovered it was likely a brake booster failure. I drove the car onto Charlotte, carefully and with extreme difficulty, and took i

20241216STRUCTURE:BODY

My 2018 Volvo XC90 had repeated water leakage from the panoramic sunroof. In most cases, when the vehicle is parked flat or the front is at a slight angle, water leaks in and collects in the cargo area. It collects into a plastic compartment over the battery located on the right side of the cargo area and/or on top of the rear cargo mat. When the vehicle is moving and it is raining, water leaks in from the rearview mirror, making the entire dash, screen, shifter and both driver and passenger

20241216UNKNOWN OR OTHER

My 2018 Volvo XC90 had repeated water leakage from the panoramic sunroof. In most cases, when the vehicle is parked flat or the front is at a slight angle, water leaks in and collects in the cargo area. It collects into a plastic compartment over the battery located on the right side of the cargo area and/or on top of the rear cargo mat. When the vehicle is moving and it is raining, water leaks in from the rearview mirror, making the entire dash, screen, shifter and both driver and passenger

20241031STRUCTURE:BODY:DOOR:HANDLE:INTERIOR

Door handle for drivers side door breaks off into hand. Exiting vehicle made extremely complicated: if window is compromised in any way or lock system is compromised in any way, exit of vehicle is impossible.

20240716VISIBILITY/WIPER

This morning and a few days ago, ice cold water was dripping onto my control display pad and on me. The leakage came from the ourside down the plastic compartment behind my rearview mirror. This was distracting while I was driving since there was now water on me, and it was shorting out and affecting my control display. It would continue to be buggy while driving. I believe this issue is a result from a cracked seal between the windshield and the car body. I have seen other documented cases on v

20240716ELECTRICAL SYSTEM

This morning and a few days ago, ice cold water was dripping onto my control display pad and on me. The leakage came from the ourside down the plastic compartment behind my rearview mirror. This was distracting while I was driving since there was now water on me, and it was shorting out and affecting my control display. It would continue to be buggy while driving. I believe this issue is a result from a cracked seal between the windshield and the car body. I have seen other documented cases on v

20240711UNKNOWN OR OTHER

Rear passenger door handle inoperable from both inside and outside the car. A quick google search shows this is a common, well known issue in all 2016 - 2024 and beyond Volvo XC90s. Concerning is this prevents egress from the vehicle in case of emergency. Confirmed issue exists while car is unlocked and child locks deactivated as can be seen in video. Rear driver door works as appropriately, rear passenger fails to open. No warning lights or codes. Issue first appeared 7/10/2024 and persis