Total Complaints
6 filings
VOLVO XC90 · model year
2012 VOLVO XC90
6 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2012VOLVOXC90 carries 6 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2012 XC90 is electrical system with 1 filings, followed by back over prevention: camera system (1) and equipment:electrical:navigational system(global positioning system) (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 28 investigation files overlapping the 2012 XC90. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
6
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
NHTSA NCAP overall: Not Rated/5 — Not rated
· Front: Not Rated/5
· Side: Not Rated/5
· Rollover: 4/5
Complaints by Component
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 1 |
| BACK OVER PREVENTION: CAMERA SYSTEM | 1 |
| EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 1 |
| POWER TRAIN | 1 |
| STEERING | 1 |
| UNKNOWN OR OTHER | 1 |
Recent Complaints
20200305STEERING
ON MORNING OF 2/15/2020, I WAS DRIVING MY XC90 (2012, BASE, AUTO TRANSMISSION) ON A CITY STREET WHEN I REALIZED THE STEERING WHEEL WAS NO LONGER IN CONTROL. IT CAUSED THE VEHICLE TO SWING LEFT AND RIGHT BETWEEN THE 2 LANES. I PRESSED HARD ON THE BRAKE TO SLOW DOWN -- THANK GOD THAT CARS BEHIND ME WERE ABLE TO AVOID ME. AFTER 10 SECONDS OR SO OF MANEUVERING, I MANAGED TO PULL OVER BY THE STREET. AN ORANGE TRIANGLE LIGHT CAME ON THE DASHBOARD, WITH A WARNING MESSAGE: "AUTO-SKID TEMPORARY OFF". I CALLED THE ROADSIDE ASSISTANCE TO TOW IT TO MY GO-TO DEALERSHIP. AN HOUR LATER, A FLATBED TOW TRUCK CAME. THE TOW GUY MANAGED TO STILL DRIVE IT UP THE SLOPE OF THE FLATBED. WHEN WE GOT TO THE DEALERSHIP, THE TOW GUY HAD A HARD TIME UNLOADING THE VEHICLE. AS HE REVERSED THE XC90 BACK DOWN FROM THE SLOPE OF THE FLATBED, WE COULD TELL THE FRONT TWO TIRES WERE POINTING IN DIFFERENT DIRECTIONS. THE LEFT FRONT TIRE EVEN MOVED BACK AND FORTH. IF THE STEERING WHEEL TURNED LEFT, THE LEFT TIRE WOULD CRU
Mileage: 51,500
20200305UNKNOWN OR OTHER
ON MORNING OF 2/15/2020, I WAS DRIVING MY XC90 (2012, BASE, AUTO TRANSMISSION) ON A CITY STREET WHEN I REALIZED THE STEERING WHEEL WAS NO LONGER IN CONTROL. IT CAUSED THE VEHICLE TO SWING LEFT AND RIGHT BETWEEN THE 2 LANES. I PRESSED HARD ON THE BRAKE TO SLOW DOWN -- THANK GOD THAT CARS BEHIND ME WERE ABLE TO AVOID ME. AFTER 10 SECONDS OR SO OF MANEUVERING, I MANAGED TO PULL OVER BY THE STREET. AN ORANGE TRIANGLE LIGHT CAME ON THE DASHBOARD, WITH A WARNING MESSAGE: "AUTO-SKID TEMPORARY OFF". I CALLED THE ROADSIDE ASSISTANCE TO TOW IT TO MY GO-TO DEALERSHIP. AN HOUR LATER, A FLATBED TOW TRUCK CAME. THE TOW GUY MANAGED TO STILL DRIVE IT UP THE SLOPE OF THE FLATBED. WHEN WE GOT TO THE DEALERSHIP, THE TOW GUY HAD A HARD TIME UNLOADING THE VEHICLE. AS HE REVERSED THE XC90 BACK DOWN FROM THE SLOPE OF THE FLATBED, WE COULD TELL THE FRONT TWO TIRES WERE POINTING IN DIFFERENT DIRECTIONS. THE LEFT FRONT TIRE EVEN MOVED BACK AND FORTH. IF THE STEERING WHEEL TURNED LEFT, THE LEFT TIRE WOULD CRU
Mileage: 51,500
20161004POWER TRAIN
THERE APPEARS TO BE AN INTERMITENT DEFECT WITH THE TRANSMISSION WHEN THE VEHICLE GETS WET. WHEN WET THE VEHICLE LOCK UP AND NOT EASILY GO INTO FORWARD OR REVERSE. THIS OCCASIONALLY OCCURS AFTER GOING THROUGH A CAR WASH OR WHEN THE VEHICLE IS DRIVEN IN WET WEATHER AND THEN, PARKED. AFTER A FEW HOURS, WHEN IT IS ATTEMPTED TO PUT THE VEHICLE IN GEAR, THE TRANSMISSION IS LOCKED UP AND THE VEHICLE WON'T MOVE. ONLY BY ROCKING THE VEHICLE DOES THE TRANSMISSION LOOSEN UP AND THE VEHICLE GOES INTO REVERSE. THE PARKING BRAKE IS NOT ENGAGED. THIS ISSUE IS MENTIONED MULTIPLE TIMES ON VOLVO RELATED FORUMS.
Mileage: 75,000
20160502ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 VOLVO XC90. THE CONTACT STATED THAT THE REAR BACK UP CAMERA AND GPS SYSTEM WORKED INTERMITTENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY SIX TIMES WHERE THE TECHNICIAN DIAGNOSED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE AND THE MULTIMEDIA MODULE AND CAMERA NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT DUE TO THE SOFTWARE COMPANY GOING OUT OF BUSINESS, THEY WOULD NO LONGER TRY TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 44,013. ..UPDATED 06/08/16 *BF ....UPDATED 06/15/16 *BF *CN
Mileage: 44,013
20160502BACK OVER PREVENTION: CAMERA SYSTEM
TL* THE CONTACT OWNS A 2012 VOLVO XC90. THE CONTACT STATED THAT THE REAR BACK UP CAMERA AND GPS SYSTEM WORKED INTERMITTENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY SIX TIMES WHERE THE TECHNICIAN DIAGNOSED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE AND THE MULTIMEDIA MODULE AND CAMERA NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT DUE TO THE SOFTWARE COMPANY GOING OUT OF BUSINESS, THEY WOULD NO LONGER TRY TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 44,013. ..UPDATED 06/08/16 *BF ....UPDATED 06/15/16 *BF *CN
Mileage: 44,013
20160502EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TL* THE CONTACT OWNS A 2012 VOLVO XC90. THE CONTACT STATED THAT THE REAR BACK UP CAMERA AND GPS SYSTEM WORKED INTERMITTENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY SIX TIMES WHERE THE TECHNICIAN DIAGNOSED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE AND THE MULTIMEDIA MODULE AND CAMERA NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT DUE TO THE SOFTWARE COMPANY GOING OUT OF BUSINESS, THEY WOULD NO LONGER TRY TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 44,013. ..UPDATED 06/08/16 *BF ....UPDATED 06/15/16 *BF *CN
Mileage: 44,013
Compare 2012VOLVOXC90 to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2012 VOLVO XC90 have?▼
The 2012 VOLVO XC90 has 6 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2012 VOLVO XC90?▼
The 2012 VOLVO XC90 received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of 4/5.
What are the most common problems with the 2012 VOLVO XC90?▼
The most-complained component for the 2012 VOLVO XC90 is ELECTRICAL SYSTEM with 1 complaints. Other frequently reported areas include BACK OVER PREVENTION: CAMERA SYSTEM and EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM).
Is the 2012 VOLVO XC90 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2012 VOLVO XC90 has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.