2004 VOLVO XC90

669 complaints filed with NHTSA.

669
Complaints
13
Crashes
4
Fires
9
Injuries
0
Deaths

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM152
POWER TRAIN:AUTOMATIC TRANSMISSION102
POWER TRAIN37
FUEL/PROPULSION SYSTEM34
FUEL SYSTEM, GASOLINE32
EXTERIOR LIGHTING30
ENGINE28
AIR BAGS26
VEHICLE SPEED CONTROL16
STEERING15
UNKNOWN OR OTHER15
ENGINE AND ENGINE COOLING12
ELECTRONIC STABILITY CONTROL (ESC)11
WHEELS10
SERVICE BRAKES10

Recalls (6)

06V14400028/04/2006

VISIBILITY:WINDSHIELD WIPER/WASHER

ON CERTAIN VEHICLES, IF THE WIPER ARM IS ACTIVATED IN EXTREME WINTER WEATHER CONDITIONS AND WITHOUT LIFTING THE WIPER ARMS AND CLEANING THE WINDSHIELD PRIOR TO MOVING, THE WIPER ARM MIGHT SLIP ON ITS DRIVESHAFT, RESULTING IN AN INABILITY TO MOVE THE WIPERS FROM THE PARK POSITION.

09V48300018/12/2009

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

VOLVO IS RECALLING CERTAIN MODEL YEAR 2001-2005 S80, MODEL YEAR 2001-2004 V70, S60, XC70 AND MODEL YEAR 2003-2005 XC90 VEHICLES SOLD IN OR REGISTERED IN THE STATES OF ALABAMA, ARIZONA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, KENTUCKY, LOUISIANA, MISSISSIPPI, NEVADA, NEW MEXICO, NORTH CAROLIN

03V39100010/10/2003

SEAT BELTS:REAR/OTHER

ON CERTAIN SPORT UTILITY VEHICLES, THE SEAT BELT ATTACHMENT(S) FOR THE SECOND AND THIRD ROW SEAT(S) MAY NOT HAVE BEEN FITTED PROPERLY.

10V56600008/11/2010

EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

VOLVO IS RECALLING CERTAIN VEHICLES EQUIPPED WITH GARMIN 760 PORTABLE GLOBAL POSITIONING SYSTEM (GPS) UNITS BECAUSE THE BATTERIES ON THOSE UNITS MAY OVERHEAT.

06V15500005/05/2006

STEERING:LINKAGES:TIE ROD ASSEMBLY

ON CERTAIN PASSENGER VEHICLES,THE OUTER TIE ROD BALL JOINT CAN DEFORM AT HIGH LOADS CAUSING A LOSS OF THE CLAMPING FORCE AND THE NUT MAY LOOSEN, WHICH MAY EVENTUALLY LEAD TO A FATIGUE FRACTURE OF THE OUTER TIE ROD BALL JOINT.

03V43400004/11/2003

WHEELS

ON CERTAIN SPORT UTILITY VEHICLES, THE FRONT WHEEL SPEED SENSORS MAY BE DEFECTIVE, CAUSING AN ERRONEOUS WHEEL SPEED SIGNAL.

Recent Complaints

20141104CrashAIR BAGS

TRAVELING ON HIGHWAY AT 65 MPH, HIT A LARGE DEER, NO AIR BAG DEPLOYMENT. THE DEER SMASHED IN THE FRONT END OF VEHICLE. *TR

Mileage: 220,000

20140804CrashELECTRICAL SYSTEM

3 HOURS INTO A 3-1/2 HOUR WEEKEND ROAD TRIP THERE WAS A CLUNK IN THE ENGINE COMPARTMENT. THINKING I HIT A POTHOLE, I CONTINUED ON CAUTIOUSLY. WHILE CONTINUING ON THESE UNFAMILIAR 2 LANE WINDY ROADS GOING 43MPH (THE SPEED LIMIT WAS 55) ABOUT 2 MILES FROM WHERE THE CLUNK HAPPENED MY ENTIRE DASH CLUSTER STOPPED WORKING. ALL MY DOME LIGHTS AND LEG LIGHTS CAME ON. THE CAR CLUNKED HARDER THIS TIME. I LOST POWER TO THE ENGINE, STEERING WAS LIKE TRYING TO TURN A TANK, AND THE BRAKES WERE VERY SPONGY. ST

Mileage: 155,000

20140804CrashSTEERING

3 HOURS INTO A 3-1/2 HOUR WEEKEND ROAD TRIP THERE WAS A CLUNK IN THE ENGINE COMPARTMENT. THINKING I HIT A POTHOLE, I CONTINUED ON CAUTIOUSLY. WHILE CONTINUING ON THESE UNFAMILIAR 2 LANE WINDY ROADS GOING 43MPH (THE SPEED LIMIT WAS 55) ABOUT 2 MILES FROM WHERE THE CLUNK HAPPENED MY ENTIRE DASH CLUSTER STOPPED WORKING. ALL MY DOME LIGHTS AND LEG LIGHTS CAME ON. THE CAR CLUNKED HARDER THIS TIME. I LOST POWER TO THE ENGINE, STEERING WAS LIKE TRYING TO TURN A TANK, AND THE BRAKES WERE VERY SPONGY. ST

Mileage: 155,000

20140804CrashSERVICE BRAKES

3 HOURS INTO A 3-1/2 HOUR WEEKEND ROAD TRIP THERE WAS A CLUNK IN THE ENGINE COMPARTMENT. THINKING I HIT A POTHOLE, I CONTINUED ON CAUTIOUSLY. WHILE CONTINUING ON THESE UNFAMILIAR 2 LANE WINDY ROADS GOING 43MPH (THE SPEED LIMIT WAS 55) ABOUT 2 MILES FROM WHERE THE CLUNK HAPPENED MY ENTIRE DASH CLUSTER STOPPED WORKING. ALL MY DOME LIGHTS AND LEG LIGHTS CAME ON. THE CAR CLUNKED HARDER THIS TIME. I LOST POWER TO THE ENGINE, STEERING WAS LIKE TRYING TO TURN A TANK, AND THE BRAKES WERE VERY SPONGY. ST

Mileage: 155,000

20131029CrashSERVICE BRAKES

HIT ANOTHER CAR FROM BEHIND BEFORE A RED TRAFFIC LIGHT. TRIED THE BEST TO STOP MY 2004 XC90, BUT SEEMED I LOST THE BRAKE (FULLY OR PARTIALLY) AND WAS NOT ABLE TO STOP IT TO AVOID THE COLLISION. ALTHOUGH I DID ALL MY BEST TO BRAKE IT, DID NOT FEEL ABS AT ALL. I WAS NOT DRIVING FAST, 10 - 30 MPH, MAYBE. THE WEATHER WAS PRETTY NICE, SUNNY AND DRY. NORTHERN NJ. *TR

20130723FireELECTRICAL SYSTEM

ENGINE PASSENGER SIDE CAUGHT FIRE IN THE AN ELECTRICAL COMPONENT, FLAMES SHOOTING OUT THE WHEEL WELL. OTHER DRIVERS FLAGGED TO PULL OVER, TURNED OFF IGNITION KEY AND REMOVED TO GET OUT OF VEHICLE. ENGINE WOULD NOT TURN OFF, CALLED THE FIRE DEPARTMENT TO EXTINGUISH THE FIRE FOR FEAR OF EXPLOSION. FIRE DEPARTMENT USED AN AX TO STOP THE ENGINE. CAR WAS TOTALED. NO ONE WAS INJURED. *TR

Mileage: 110,000

20111014CrashELECTRICAL SYSTEM

AS I WAS DRIVING DOWN A BUSY ROAD, THE DASHBOARD GAUGES STARTING FLICKERING ON AND OFF, AND THEN THE ENGINE COMPLETELY DIED OUT. AS I WAS TRAVELING AT ABOUT 45 MPH, I ATTEMPTED TO STEER THE CAR TOWARDS THE RIGHT SHOULDER. THE STEERING WAS VERY TIGHT AND DIFFICULT. AS I MOVED RIGHT, THE CAR BEHIND ME CAME AROUND TO PASS BECAUSE MY CAR WAS SLOWING RAPIDLY. AS I STARTED TO MOVE RIGHT, I COULD NOT CORRECT MY STEERING FAST ENOUGH TO AVOID A COLLISION. THIS IS A VERY DANGEROUS SITUATION. WHEN THE DEAL

Mileage: 72,200

20110915FireSEATS

SEAT HEATER MALFUNCTION CAUSING SEAT TO MELT AND BURN UPPER LEG BUTTOCKS AREA. *KB

Mileage: 103,000

20110915FireSEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

SEAT HEATER MALFUNCTION CAUSING SEAT TO MELT AND BURN UPPER LEG BUTTOCKS AREA. *KB

Mileage: 103,000

20110113ELECTRICAL SYSTEM

TL*THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE SHUT OFF AND BACK ON CAUSING A PAINFUL JERKING MOTION TO THE OCCUPANTS OF THE VEHICLE. THE CONTACT HURT HIS NECK AND SHOULDERS FROM THE DRASTIC JOLT THAT THE VEHICLE MADE. THE LIGHTS AND ALL POWER SHUT OFF AND THEN THEY IMMEDIATELY COME BACK ON. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER SEVERAL TIMES AND WAS TOLD THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE CONTACT ALSO STATED THAT THE FAILURE SEEM

Mileage: 119,000

20110102CrashAIR BAGS:FRONTAL

MY HUSBAND HAD A 55MPH CRASH IN MY 2004 VOLVO XC90 ON THE FREEWAY. HE REAR ENDED ANOTHER DRIVER AT TOP SPEED, WAS SPUN AROUND SEVERAL TIMES ON THE FREEWAY AND ENDED UP FACING TRAFFIC. THE PASSENGER SIDE AIRBAG DEPLOYED, BUT THE DRIVER'S SIDE DID NOT. THE INSPECTOR FROM MY INSURANCE COMPANY SAID THERE WAS NOT REASON THE DRIVER'S SIDE AIRBAG DID NOT DEPLOY AT THAT SPEED, OTHER THAN A DEFECT, AS FAR AS HE WAS CONCERNED. I CONTACTED VOLVO AND WAS BASICALLY GIVEN THE RUN AROUND ABOUT HOW THE AIRB

Mileage: 93,000

20091029FUEL SYSTEM, GASOLINE

2004 VOLVO XC 90 FUEL PUMP LEAK. STRONG ODOR EMITS FROM VEHICLE. SPOKE WITH VOLVO NA HQ, HAS NO DOCUMENTS ON THIS. HOWEVER, OTHER GOV AND VEHICLE REPORTING AGENCIES HAVE DOCUMENTS SUPPORTING EVIDENCE OF COMPLAINTS ON SAME VEHICLE. AT THIS TIME NO RECALL ISSUED. IF RECALL IS ISSUED, CONSUMER IS "ENTITLED TO REIMBURSEMENT". LISA @ NA HQ 10/29/09. *TR

Mileage: 53,000

20060824CrashELECTRICAL SYSTEM:IGNITION

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PLACED IN PARK WITH THE IGNITION TURNED ON, THE DRIVER ATTEMPTED TO TURN OFF THE IGNITION WHILE STANDING OUTSIDE THE VEHICLE AND THE VEHICLE ROLLED FORWARD AND CRASHED INTO THE GARAGE. NO INJURIES WERE SUSTAINED. THERE WAS MODERATE DAMAGE TO THE FRONT OF THE VEHICLE AND THE GARAGE. THE POLICE WERE NOT ALERTED. THE VEHICLE WAS TOWED TO A DEALER WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS ALERTED.

Mileage: 41,000

20060619FireELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

VEHICLE FIRE IN THE FRONT PASSENGER SIDE OF THE ENGINE COMPARTMENT - LOOKING FOR ANY PROBLEMS NOTED WITH THIS MAKE / MODEL - ONLY THE COMPUTER SYSTEM AND HEADLIGHT FOR THE VEHICLE IS LOCATED IN THIS AREA. *NM

Mileage: 28,000

20060414CrashVEHICLE SPEED CONTROL

PULLING INTO A STORE PARKING LOT WITH MY FOOT ON THE BRAKE AND OPERATING AT VERY SLOW SPEED, THE VEHICLE DRAMATICALLY ACCELERATED BY ITSELF CAUSING A WRECK AGAINST A TREE. *NM

Mileage: 13,000

20060225CrashPOWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

I AM EXPERIENCING CONTINUING SAFETY PROBLEMS WITH MY VOLVO XC90. THIS VEHICLES ALL WHEEL DRIVE (AWD) SYSTEM IS MALFUNCTIONING WITHOUT WARNING AND AT RANDOM TIMES. THIS RESULTS IN UNPREDICTABLE AND ERRATIC VEHICLE HANDLING WHICH CREATES SERIOUS SAFETY ISSUES TO THE VEHICLES DRIVER AND OCCUPANTS. THIS HAS BEEN OCCURRING FOR AT LEAST ONE YEAR AND WAS CONFIRMED AND DOCUMENTED BY A VOLVO DEALER DURING THE SUMMER OF 2005. I MUST POINT OUT THIS SAFETY PROBLEM INVOLVES AN ACTIVE SYSTEM THAT CANNOT B

Mileage: 59,000

20060225CrashSERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

I AM EXPERIENCING CONTINUING SAFETY PROBLEMS WITH MY VOLVO XC90. THIS VEHICLES ALL WHEEL DRIVE (AWD) SYSTEM IS MALFUNCTIONING WITHOUT WARNING AND AT RANDOM TIMES. THIS RESULTS IN UNPREDICTABLE AND ERRATIC VEHICLE HANDLING WHICH CREATES SERIOUS SAFETY ISSUES TO THE VEHICLES DRIVER AND OCCUPANTS. THIS HAS BEEN OCCURRING FOR AT LEAST ONE YEAR AND WAS CONFIRMED AND DOCUMENTED BY A VOLVO DEALER DURING THE SUMMER OF 2005. I MUST POINT OUT THIS SAFETY PROBLEM INVOLVES AN ACTIVE SYSTEM THAT CANNOT B

Mileage: 59,000

20060225CrashPOWER TRAIN:CLUTCH ASSEMBLY

I AM EXPERIENCING CONTINUING SAFETY PROBLEMS WITH MY VOLVO XC90. THIS VEHICLES ALL WHEEL DRIVE (AWD) SYSTEM IS MALFUNCTIONING WITHOUT WARNING AND AT RANDOM TIMES. THIS RESULTS IN UNPREDICTABLE AND ERRATIC VEHICLE HANDLING WHICH CREATES SERIOUS SAFETY ISSUES TO THE VEHICLES DRIVER AND OCCUPANTS. THIS HAS BEEN OCCURRING FOR AT LEAST ONE YEAR AND WAS CONFIRMED AND DOCUMENTED BY A VOLVO DEALER DURING THE SUMMER OF 2005. I MUST POINT OUT THIS SAFETY PROBLEM INVOLVES AN ACTIVE SYSTEM THAT CANNOT B

Mileage: 59,000

20050503CrashAIR BAGS:SIDE/WINDOW

MARCH 25, 2005 HAD WRECK, HIT REAR DRIVER'S SIDE DOOR; AIR BAGS ON DRIVERS SIDE DOOR AND DRIVER SIDE REAR DOOR DID NOT DEPLOY. VOLVO WILL NOT COOPERATE WITH CAR OWNER TO FIX PROBLEM WITH AIR BAGS. THEY SAID AIR BAGS DID DEPLOY. OWNER WOULD LIKE FURTHER RESEARCH ON SIDE CURTIN AIR BAGS. *AK

Mileage: 22,000

20040318STRUCTURE:BODY:HATCHBACK/LIFTGATE

UPON CLOSING THE HATCHBACK IT CAME DOWN WITH SUCH FORCE THAT IT STRUCK THE CONSUMER ON THE HEAD. CONSUMER SUSTAINED A HAIR LINE NECK FRACTURE WHICH WAS DIAGNOSED BY A DOCTOR. *AK *NM

Mileage: 9,000