Total Complaints
46 filings
VOLVO XC70 · model year
46 NHTSA complaints, and 4 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002VOLVOXC70 carries 46 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 1 fire, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 XC70 is power train:automatic transmission with 11 filings, followed by vehicle speed control (7) and fuel/propulsion system (5). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 28 investigation files overlapping the 2002 XC70. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
46 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| POWER TRAIN:AUTOMATIC TRANSMISSION | 11 |
| VEHICLE SPEED CONTROL | 7 |
| FUEL/PROPULSION SYSTEM | 5 |
| POWER TRAIN | 3 |
| ENGINE AND ENGINE COOLING:COOLING SYSTEM | 2 |
| FUEL SYSTEM, GASOLINE | 2 |
| SUSPENSION:FRONT | 2 |
| VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR | 1 |
| UNKNOWN OR OTHER | 1 |
| STEERING | 1 |
| SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT | 1 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER | 1 |
| EXTERIOR LIGHTING | 1 |
| SUSPENSION:FRONT:WHEEL BEARING | 1 |
| SEAT BELTS | 1 |
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VOLVO IS RECALLING CERTAIN MODEL YEAR 2001-2005 S80, MODEL YEAR 2001-2004 V70, S60, XC70 AND MODEL YEAR 2003-2005 XC90 VEHICLES SOLD IN OR REGISTERED IN THE STATES OF ALABAMA, ARIZONA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, KENTUCKY, LOUISIANA, MISSISSIPPI, NEVADA, NEW MEXICO, NORTH CAROLIN
AIR BAGS:FRONTAL
Volvo Cars USA, LLC (Volvo Car) is recalling certain 2001-2007 V70 and XC70 vehicles. The driver's air bag inflator may explode during deployment, due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
VOLVO IS RECALLING CERTAIN VEHICLES EQUIPPED WITH GARMIN 760 PORTABLE GLOBAL POSITIONING SYSTEM (GPS) UNITS BECAUSE THE BATTERIES ON THOSE UNITS MAY OVERHEAT.
EQUIPMENT:OTHER:LABELS
CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE SECOND ISOFIX GUIDE WAS NOT INSTALLED IN THESE VEHICLES AND, IN CERTAIN CASES, THE OWNER'S MANUAL ISOFIX INFORMATION IS INCORRECT.
TL* THE CONTACT OWNS A 2002 VOLVO XC70. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE FAILURE COULD BE RELATED TO NHTSA CAMPAIGN NUMBER: 06V441000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER ALSO ADVISED THE CONTACT TO HAVE THE VEHICLE INSPECTED AT A VOLVO DEALER. THE FAILURE MILEAGE WAS 179,000.
Mileage: 179,000
FUEL LEAK AT THE TOP OF THE FUEL PUMP. FUEL ODER IN CAN. FUEL LEAKING UNDER THE CAR
Mileage: 21,000
VOLVO XC V70 2002 OCEAN RACE EDITION HAS DEVELOPED A STRONG GASOLINE SMELL AFTER DRIVING. THERE IS NO 1) LEAKAGE UNDER VEHICLE, 2) CHECK ENGINE LIGHT, OR 3) APPARENT REDUCTION IN MILEAGE OR PERFORMANCE. I ALSO REPLACED THE GAS CAP, BUT NOTHING CHANGED. WE KEEP OUR VOLVO IN THE GARAGE UNDER OUR HOUSE AND THE GASOLINE SMELL HAS BECOME SO BAD THAT WE ARE NERVOUS ABOUT LEAVING IT THERE AT NIGHT SINCE THE UPSTAIRS BEGINS TO SMELL LIKE GASOLINE. WE DO NOT KNOW IF WE ARE CREATING A REAL SAFETY HAZARD BECAUSE OF THIS CAR? IN RESEARCHING 2002 VOLVO V70 XC WAGONS I FOUND THERE WAS A SIGNIFICANT VOLVO FUEL PUMP RECALL IN 2009 FOR THIS MODEL AND YEAR...BUT APPARENTLY ONLY IF THE VEHICLE WAS DRIVEN IN WARMER CLIMATES?? WE WERE NEVER INCLUDED IN THE RECALL AND DO NOT KNOW WHY SINCE WE DROVE THIS CAR BACK AND FORTH TO FL FOR YEARS AFTER THIS. NOT SURE WHY WE DID NOT QUALIFY? NONE OF OUR OTHER VOLVOS HAVE EVER HAD THIS PROBLEM. ANY WAY, WE ARE NOW BEING ADVISED THE FUEL PUMP MUST BE REPLACED AND DO NO
Mileage: 138,000
TL* THE CONTACT OWNS A 2002 VOLVO XC70. WHILE DRIVING 15 MPH, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE PAST 20 MPH. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Mileage: 30,000
TL* THE CONTACT OWNS A 2002 VOLVO XC70. WHILE DRIVING 15 MPH, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE PAST 20 MPH. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Mileage: 30,000
TL* THE CONTACT OWNS A 2002 VOLVO XC70. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A STRONG FUEL ODOR COMING FROM THE VEHICLE. IN ADDITION, THERE WAS FUEL LEAKING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Mileage: 140,000
TL* THE CONTACT OWNS A 2002 VOLVO XC70. THE CONTACT STATED THAT FUEL FUMES WERE PRESENT INSIDE THE VEHICLE AT ALL TIMES. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.
Mileage: 128,000
FUEL PUMP CRACKED, SLOW LEAK ON TO GAS TANK CAUSING EXTREME FUMES, MYSELF, 5 MONTH OLD GRANDDAUGHTER AND HER MOTHER WERE SICK FROM THESTRONG FUMES. I AFTER THAT TRIP I FOUND OUT ABOUT THE RECALL THIS COULD HAVE CAUSED A FIRE AND WE ALL WOULD HAVE GONE UP IN FLAMES. THIS PUMP IS UNDER THE REAR SEAT WHERE THE TWO PASSENGERS WHERE SITTING. ON MARCH 22, 2014, THE THREE OF US WENT TO ARRUNDEL MILLS MALL CLOSE TO BALTIMORE ON THE WAY HOME TO ALEXANDRIA VA., WE SMELT STRONG GAS FUMES. EVEN WITH ALL THE WINDOWS AND SUNROOF OPEN THE FUMES DID NOT DISSIPATE. I CALLED DON BEYER VOLVO AND FAIRFAX VOLVO AND BOTH STATED THE WARRANTY HAD EXPIRED SO THIS REPLACEMENT IS NOT COVERED. I WAS NOT AWARE THAT RECALL NOTICES EXPIRED! I WAS TOLD IF I HAD BROUGHT THE CAR IN WHEN THERE WAS NO PROBLEM THEY WOULD NOT HAVE REPLACED THE PUMP EVEN FOR SAFETY REASONS. SO WHAT GOOD IS A RECALL THERE SHOULD BE A STATEMENT ON RECALLS " YOU MUST KEEP UP YOUR WARRANTY UPDATED ON ALL VEHICLE PARTS". BECAUSE THE WAR
Mileage: 148,000
I OWN A 2002 VOLVO XC70 CROSS COUNTRY. WHILE DRIVING, AND ESPECIALLY DURING DOWN SHIFTS, THE VEHICLE WOULD LOSE ITS CONNECTION TO THE DRIVE SHAFT, CAUSING THE ENGINE TO REV UP AND THE VEHICLE TO JERK AS IT GRABBED BACK INTO GEAR. THE JERKING HAS CONSEQUENTLY CAUSED ME TO BREAK MY MOTOR MOUNTS. A LOCAL MECHANIC DIAGNOSED THAT THE VEHICLE NEEDED A NEW TRANSMISSION. THE DEALER AGREED THAT THIS WAS THE ONLY SOLUTION. ALL SOFTWARE UPDATES HAVE BEEN DONE. THE MANUFACTURER HAS NOT BEEN CONTACTED, AS THEY ARE A CHINESE COMPANY. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS AROUND 85,000. THE CURRENT MILEAGE IS 125,000. THE VIN WAS NOT AVAILABLE. CATASTROPHIC FAILURE. NOT FAIR TO THE OWNER. MANUFACTURER SHOULD CORRECT THIS COMMON, EXPENSIVE PROBLEM. *TR
Mileage: 85,000
MY WIFE DROVE OUR CAR A 2002 VOLVO XC70 STATION WAGON FROM OUR SECOND HOME APPROXIMATELY TEN MILES TO SAN LUIS OBISPO CALIF. FOR SHOPPING. SHE PARKED THE CAR IN THE PARKING LOT AND WENT INTO A STORE. SHE CAME BACK OUT, STARTED THE CAR AND BACKED OUT OF THE PARKING SPACE. WHEN SHE PUT THE TRANSMISSION LEVER IN DRIVE THE ENGINE WENT TO FULL RPM AND LURCHED FORWARD, SHE APPLIED THE BRAKES WHICH COULD NOT HOLD THE HIGH ENGINE SPEED PULLING THE CAR FORWARD. SHE QUICKLY SHUT THE ENGINE OFF WITH THE KEY AVOIDING A POTENTIAL ACCIDENT. THE CRUISE CONTROL WAS NOT ON AND THERE WERE NO OBJECTS I.E., FLOOR MATS OR OTHER ITEMS, NEAR THE ACCELERATOR PEDAL. THANK GOD MY WIFE OR NO ONE ELSE WAS INJURED OR KILLED. I AM A RETIRED FIRE CAPTAIN AND PRIVATE FIRE INVESTIGATOR WITH 30+ EXPERIENCE. THIS SCARED THE HELL OUT OF US AND WE DO NOT TRUST THE CAR. I PREVIOUSLY TOOK THE CAR TO THE DEALERSHIP AND REPORTED THE TRANSMISSION 'CLUNKING' THEY RECOMMENDED THAT I DRIVE IT TILL IT FAILED BECAUSE OF
Mileage: 149,000
MY WIFE DROVE OUR CAR A 2002 VOLVO XC70 STATION WAGON FROM OUR SECOND HOME APPROXIMATELY TEN MILES TO SAN LUIS OBISPO CALIF. FOR SHOPPING. SHE PARKED THE CAR IN THE PARKING LOT AND WENT INTO A STORE. SHE CAME BACK OUT, STARTED THE CAR AND BACKED OUT OF THE PARKING SPACE. WHEN SHE PUT THE TRANSMISSION LEVER IN DRIVE THE ENGINE WENT TO FULL RPM AND LURCHED FORWARD, SHE APPLIED THE BRAKES WHICH COULD NOT HOLD THE HIGH ENGINE SPEED PULLING THE CAR FORWARD. SHE QUICKLY SHUT THE ENGINE OFF WITH THE KEY AVOIDING A POTENTIAL ACCIDENT. THE CRUISE CONTROL WAS NOT ON AND THERE WERE NO OBJECTS I.E., FLOOR MATS OR OTHER ITEMS, NEAR THE ACCELERATOR PEDAL. THANK GOD MY WIFE OR NO ONE ELSE WAS INJURED OR KILLED. I AM A RETIRED FIRE CAPTAIN AND PRIVATE FIRE INVESTIGATOR WITH 30+ EXPERIENCE. THIS SCARED THE HELL OUT OF US AND WE DO NOT TRUST THE CAR. I PREVIOUSLY TOOK THE CAR TO THE DEALERSHIP AND REPORTED THE TRANSMISSION 'CLUNKING' THEY RECOMMENDED THAT I DRIVE IT TILL IT FAILED BECAUSE OF
Mileage: 149,000
TL* THE CONTACT OWNS A 2002 VOLVO XC70. THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE STALLED BETWEEN GEARS. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST AND WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THE REAR VIEW MIRROR WAS ALSO DEFECTIVE DUE TO ANTI GLARE SEPARATION WHICH MADE IT DIFFICULT TO SEE AND ALSO MADE THE VEHICLE UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 188,000.
Mileage: 188,000
TL* THE CONTACT OWNS A 2002 VOLVO XC70. THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE STALLED BETWEEN GEARS. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST AND WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THE REAR VIEW MIRROR WAS ALSO DEFECTIVE DUE TO ANTI GLARE SEPARATION WHICH MADE IT DIFFICULT TO SEE AND ALSO MADE THE VEHICLE UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 188,000.
Mileage: 188,000
TL* THE CONTACT OWNS A 2002 VOLVO XC70 CROSS COUNTRY. WHILE DRIVING, THE CONTACT STATED THAT THE VEHICLE WOULD DOWN SHIFT, CAUSING THE VEHICLE TO JERK. A LOCAL MECHANIC DIAGNOSED THAT THE VEHICLE NEEDED A NEW TRANSMISSION. THE DEALER NOR MANUFACTURER WERE CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 77,950. THE CURRENT MILEAGE WAS 78,000. THE VIN WAS NOT AVAILABLE.
Mileage: 77,950
FAILURE OF THE TRANSMISSION ON THE ROAD. *TR
Mileage: 95,000
2002 XC 70 HAS A BAD SMELL OF GAS AFTER DRIVING. THE CAR IS GETTING HARDER TO CRANK. I HAVE CHECKED THE GAS CAP AND IT SEEMS GOOD. *TR
Mileage: 64,000
70K MILES ON 2002 VOLVO XC70 WHEN UNEXPECTED SURGING STARTED. OCCURS WHEN DRIVING UP HILL OR UP A GRADE. THIS SERIOUS AND CONCERNING PROBLEM CONTINUES TO OCCUR, WITH OR WITHOUT SETTING CRUISE CONTROL. THIS VEHICLE HAS EXCELLENT MAINTENANCE HISTORY RECORD. *TR
Mileage: 70,000
I NOTICED ONE DAY THAT THERE WAS SUDDENLY A "PAUSE" WHEN THE LOWER AUTOMATIC GEARS WERE SHIFTING, PERHAPS FROM FIRST TO SECOND GEAR DURING ACCELERATION. IF MY FOOT WAS ON THE ACCELERATOR, THE CAR "LURCHED" FORWARD WITH A STARTLING, LOUD THUD WHEN THE GEAR SEEMED TO ENGAGE. IF I RECOGNIZED THIS WAS HAPPENING AND LIFTED MY FOOT OFF THE ACCELERATOR, THE CAR HOVERED IN BETWEEN GEARS FOR A SECOND OR TWO THEN CHANGED GEARS. SCARY! *TR
Mileage: 93,000
2002 VOLVO CROSS COUNTRY TRANSMISSION PROBLEM. THE VEHICLE HAS 143,000 AND TRANSMISSION IS GOING BAD. ACCORDING TO THE MECHANIC THIS IS A COMMON PROBLEM. THE TRANSMISSION SLIPS AND JERKS WHEN GEARING DOWN. I WAS GOING THROUGH AN INTERSECTION AND THE TRANSMISSION SLIPPED AND ALMOST CAUSED ME TO GET HIT. THE MECHANIC SAID THAT I WILL HAVE TO REPLACE THE VALVE BODY IN THE AMOUNT OF $2300. *TR
Mileage: 143,000
HELLO, I OWN A 2002 VOLVO XC70 WAGON AND AM IN THE PROCESS OF HAVING MY TRANSMISSION REPLACED. MY COOLANT CONSTANTLY NEEDS TO BE FILLED AND I HAVE NO FLOOR HEAT IN MY CAR IN THE WINTER AND MY A/C DOESN'T WORK CORRECTLY IN MY CAR. *TR
Mileage: 101,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.