VOLVO XC60 · model year

2019 VOLVO XC60

61 NHTSA complaints, 9 crash reports, and 8 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2019VOLVOXC60 carries 61 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 9 crashes, 0 fires, 8 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2019 XC60 is electrical system with 11 filings, followed by service brakes (8) and unknown or other (5). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 8 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 28 investigation files overlapping the 2019 XC60. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

61
Complaints
9
Crashes
0
Fires
8
Injuries
0
Deaths

Total Complaints

61 filings

Crashes Reported

9 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM11
SERVICE BRAKES8
UNKNOWN OR OTHER5
STEERING5
STRUCTURE:BODY4
VEHICLE SPEED CONTROL4
SUSPENSION3
ENGINE3
AIR BAGS2
TIRES2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING2
FUEL/PROPULSION SYSTEM2
POWER TRAIN2
FORWARD COLLISION AVOIDANCE1
EXTERIOR LIGHTING1

Recalls (8)

20V50300025/08/2020

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly.

19V22000020/03/2019

SEATS

Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 XC60 and S90 vehicles. The driver and passenger front seat rail rear flange nuts may not have been installed during assembly.

19V04600018/01/2019

STRUCTURE:BODY:TAILGATE

Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 Volvo XC60 vehicles. Under certain conditions and cold temperatures, the tailgate lifting arms may freeze which may cause the lifting arms to separate from the vehicle.

18V80000013/11/2018

ELECTRICAL SYSTEM:SOFTWARE

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improper

20V14400012/03/2020

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

18V58900005/09/2018

EQUIPMENT:ELECTRICAL

Volvo Car USA LLC (Volvo) is recalling certain 2019 Volvo XC60 hybrid electric vehicles, equipped with certain AeroVironment electric vehicle TurboCord and TurboDock/TurboDX charging systems. Capacitors within these charging systems may fail, possibly resulting in a shock hazard or a fire.

23V00100005/01/2023

STEERING

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.

21V41400002/06/2021

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.

Recent Complaints

20260211SERVICE BRAKES

While driving at 10 mph on a residential street, I experienced a sudden and dangerous loss of power braking assistance, making the pedal nearly impossible to depress. An expert Volvo technician has confirmed that the brake vacuum pump failed because the exhaust camshaft, which drives the pump, sheared or failed internally. I want to emphasize that this catastrophic mechanical failure occurred at only 45,000 miles. A camshaft is a non-wear item that should last the lifetime of the vehicle; for it to fail at such low mileage and take out the braking system is an unreasonable safety risk. This is a known issue (Internal Ref: TJ 29131) that directly links an engine defect to a primary safety system failure. The vehicle has been properly maintained, and the failed parts are available for inspection."

20260211POWER TRAIN

While driving at 10 mph on a residential street, I experienced a sudden and dangerous loss of power braking assistance, making the pedal nearly impossible to depress. An expert Volvo technician has confirmed that the brake vacuum pump failed because the exhaust camshaft, which drives the pump, sheared or failed internally. I want to emphasize that this catastrophic mechanical failure occurred at only 45,000 miles. A camshaft is a non-wear item that should last the lifetime of the vehicle; for it to fail at such low mileage and take out the braking system is an unreasonable safety risk. This is a known issue (Internal Ref: TJ 29131) that directly links an engine defect to a primary safety system failure. The vehicle has been properly maintained, and the failed parts are available for inspection."

20260211ENGINE

While driving at 10 mph on a residential street, I experienced a sudden and dangerous loss of power braking assistance, making the pedal nearly impossible to depress. An expert Volvo technician has confirmed that the brake vacuum pump failed because the exhaust camshaft, which drives the pump, sheared or failed internally. I want to emphasize that this catastrophic mechanical failure occurred at only 45,000 miles. A camshaft is a non-wear item that should last the lifetime of the vehicle; for it to fail at such low mileage and take out the braking system is an unreasonable safety risk. This is a known issue (Internal Ref: TJ 29131) that directly links an engine defect to a primary safety system failure. The vehicle has been properly maintained, and the failed parts are available for inspection."

20251130ENGINE

Let me Preface this with, my Make, Model, and year for these problems have been recalled back in 2021, however I was not the owner then and my VIN was not listed as an affected vehicle i guess, nonetheless the problem is exactly the same as experienced by those that were listed on the recalls in the past. Im the 2nd owner of this vehicle and I have owned it for almost 3 years now. In July 2025 after a summer rain in so. cal, I was a couple blocks from home running errands and after being stopped at a light, i began to accelerate and felt like the vehicle was loosing power, I made it home but definitely not able to go the speed limit and once i got home I couldnt shift it into any gear and the vehicle would not turn off. So I had to remove the fuses under the hood, I left them out for a few hours and let the car sit off in my garage during that time. I later came back put the fuses back in and then the car wouldnt turn over. I had it taken to the dealership by AAA and thats when i

20251130ELECTRICAL SYSTEM

Let me Preface this with, my Make, Model, and year for these problems have been recalled back in 2021, however I was not the owner then and my VIN was not listed as an affected vehicle i guess, nonetheless the problem is exactly the same as experienced by those that were listed on the recalls in the past. Im the 2nd owner of this vehicle and I have owned it for almost 3 years now. In July 2025 after a summer rain in so. cal, I was a couple blocks from home running errands and after being stopped at a light, i began to accelerate and felt like the vehicle was loosing power, I made it home but definitely not able to go the speed limit and once i got home I couldnt shift it into any gear and the vehicle would not turn off. So I had to remove the fuses under the hood, I left them out for a few hours and let the car sit off in my garage during that time. I later came back put the fuses back in and then the car wouldnt turn over. I had it taken to the dealership by AAA and thats when i

20251130FUEL/PROPULSION SYSTEM

Let me Preface this with, my Make, Model, and year for these problems have been recalled back in 2021, however I was not the owner then and my VIN was not listed as an affected vehicle i guess, nonetheless the problem is exactly the same as experienced by those that were listed on the recalls in the past. Im the 2nd owner of this vehicle and I have owned it for almost 3 years now. In July 2025 after a summer rain in so. cal, I was a couple blocks from home running errands and after being stopped at a light, i began to accelerate and felt like the vehicle was loosing power, I made it home but definitely not able to go the speed limit and once i got home I couldnt shift it into any gear and the vehicle would not turn off. So I had to remove the fuses under the hood, I left them out for a few hours and let the car sit off in my garage during that time. I later came back put the fuses back in and then the car wouldnt turn over. I had it taken to the dealership by AAA and thats when i

20251114STEERING

My 2019 Volvo XC60 with approximately 65,000 miles, experienced a sudden failure of the electric power steering rack. The vehicle became unable to steer and unsafe to drive. The dealership confirmed that the entire steering rack must be replaced at a cost of nearly $7,000. I was told by an independent second opinion that this kind of steering rack failure is highly unusual at this mileage and may indicate a premature component failure. This is a serious safety risk for drivers. I filed a claim with Volvo’s Goodwill program on October 15, 2025, and after five weeks of no communication from Volvo Corporate (despite endless attempts to reach them on my behalf), the only information I have received is a secondary text from my service rep that Volvo is offering a small portion of coverage — with no explanation or written decision. The lack of transparency, combined with the unusual nature of the failure, raises concern that this could be part of a wider pattern of steering failures o

20250903ELECTRICAL SYSTEM

On 9/1/25 while driving 25 mph in the neighborhood the car started shifting very hard. Upon getting back in the driveway and put in park all dashboard light came on. Car would not leave park, parking brake would not work. Windows would not roll down, dash would not turn on, car would not turn off. Got it to the dealership and the told me it was a software update that needed to be done.

20250903UNKNOWN OR OTHER

On 9/1/25 while driving 25 mph in the neighborhood the car started shifting very hard. Upon getting back in the driveway and put in park all dashboard light came on. Car would not leave park, parking brake would not work. Windows would not roll down, dash would not turn on, car would not turn off. Got it to the dealership and the told me it was a software update that needed to be done.

20250508ELECTRICAL SYSTEM

I am submitting this report to formally document a significant safety issue involving the Driver Display Module (DIM) on my Volvo XC60. Prior to reaching 45,000 miles, the DIM began to intermittently glitch, displaying only a barcode-like screen. This eventually progressed to complete failure of the unit with complete lack of digital driver display without analog back-up. As a result of this malfunction, all critical vehicle information became inaccessible, including the speedometer, odometer, fuel level, gear selection, and dashboard warning indicators. This failure severely impairs the driver’s ability to safely operate the vehicle, as it removes access to essential operational data necessary for safe driving and decision-making. I reported this issue to Volvo Customer Support, but they were dismissive of the concern and offered no meaningful resolution. In researching the problem, I found multiple similar complaints documented in online automotive forums, suggesting that this is

20250227CrashFUEL/PROPULSION SYSTEM

Three incidents have occurred in three months. Unintended Acceleration Incident #1. While turning right after a full stop on an uphill incline, the vehicle accelerated so quickly that the steering wheel couldn't be return to the neutral position before hitting a roadside signpost approximately 25 ft away. The impact was severe enough to cause the right front headlight to be broken, the right front wheel well liner to be ripped out, the right A-pillar to be dented, and the right mirror to be ripped off. No physical injuries occurred. Unintended Acceleration Incident #2, six weeks later. While on the same incline as incident #1, after removing my foot from the accelerator, the vehicle continued to accelerate, even during braking. Total time was approximately 2 sec. There was no damage to the vehicle, and no physical injury. I checked, and the floor mat was locked in place. Both incidents were reported to Volvo, and permission was given to extract data from the vehicle. The data was e

20250227CrashVEHICLE SPEED CONTROL

Three incidents have occurred in three months. Unintended Acceleration Incident #1. While turning right after a full stop on an uphill incline, the vehicle accelerated so quickly that the steering wheel couldn't be return to the neutral position before hitting a roadside signpost approximately 25 ft away. The impact was severe enough to cause the right front headlight to be broken, the right front wheel well liner to be ripped out, the right A-pillar to be dented, and the right mirror to be ripped off. No physical injuries occurred. Unintended Acceleration Incident #2, six weeks later. While on the same incline as incident #1, after removing my foot from the accelerator, the vehicle continued to accelerate, even during braking. Total time was approximately 2 sec. There was no damage to the vehicle, and no physical injury. I checked, and the floor mat was locked in place. Both incidents were reported to Volvo, and permission was given to extract data from the vehicle. The data was e

20250227CrashPOWER TRAIN

Three incidents have occurred in three months. Unintended Acceleration Incident #1. While turning right after a full stop on an uphill incline, the vehicle accelerated so quickly that the steering wheel couldn't be return to the neutral position before hitting a roadside signpost approximately 25 ft away. The impact was severe enough to cause the right front headlight to be broken, the right front wheel well liner to be ripped out, the right A-pillar to be dented, and the right mirror to be ripped off. No physical injuries occurred. Unintended Acceleration Incident #2, six weeks later. While on the same incline as incident #1, after removing my foot from the accelerator, the vehicle continued to accelerate, even during braking. Total time was approximately 2 sec. There was no damage to the vehicle, and no physical injury. I checked, and the floor mat was locked in place. Both incidents were reported to Volvo, and permission was given to extract data from the vehicle. The data was e

20250104STRUCTURE:BODY

Liftgate failure in freezing weather causing liftgate arms to separate

20241224SEAT BELTS

Passenger front seat belt no longer latches. Inserting latch plate into buckle and it does not latch.

20241217ELECTRICAL SYSTEM

Any switch on the right side of the steering wheel - Up/down/Left/Right/Center switches not functioning or intermittently functioning. It is available for inspection upon request As the buttons are not warning, any signs or anything which comes on the center display cannot be removed or moved The vehicle or component has not been inspected but the technical journal (REF NO: TJ 32033.5.0) for the same was issued - [XXX] There are other forums who have brought the same issue as well [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

20241217STEERING

Any switch on the right side of the steering wheel - Up/down/Left/Right/Center switches not functioning or intermittently functioning. It is available for inspection upon request As the buttons are not warning, any signs or anything which comes on the center display cannot be removed or moved The vehicle or component has not been inspected but the technical journal (REF NO: TJ 32033.5.0) for the same was issued - [XXX] There are other forums who have brought the same issue as well [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

20240829SEAT BELTS:FRONT

The contact owns a 2019 Volvo XC60. The contact stated while the vehicle was parked, the front passenger's seat belt retractor did not function as intended. The vehicle was taken to the dealer where it was diagnosed with a failed front passenger's seat belt retractor. The contact was informed that the front passenger's seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was unknown.

20240603SERVICE BRAKES

The moon roof leaks and drains into the area of the electronic gateway. This causes the car to become inoperable, slowing it to a crawl, once in park it will not get out of park, and sometimes results in not being able to turn off the engine. Many error codes become displayed ranging from no parking brake available, ESB not responding, check engine light, and others. According to user forums, this issue has been around since 2017 for many of the models and Volvo will do nothing to repair it or acknowledge it. I have paid $2250 so far and the vehicle is still unusable.

20240603ELECTRICAL SYSTEM

The moon roof leaks and drains into the area of the electronic gateway. This causes the car to become inoperable, slowing it to a crawl, once in park it will not get out of park, and sometimes results in not being able to turn off the engine. Many error codes become displayed ranging from no parking brake available, ESB not responding, check engine light, and others. According to user forums, this issue has been around since 2017 for many of the models and Volvo will do nothing to repair it or acknowledge it. I have paid $2250 so far and the vehicle is still unusable.

Compare 2019VOLVOXC60 to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2019 VOLVO XC60 have?
The 2019 VOLVO XC60 has 61 NHTSA complaints, 9 crashes, 0 fires, 8 injuries, and 0 deaths reported.
Are there any recalls for the 2019 VOLVO XC60?
Yes, the 2019 VOLVO XC60 has 8 recall(s). The most common affected component is VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2019 VOLVO XC60?
The most-complained component for the 2019 VOLVO XC60 is ELECTRICAL SYSTEM with 11 complaints. Other frequently reported areas include SERVICE BRAKES and UNKNOWN OR OTHER.
Is the 2019 VOLVO XC60 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.