Total Complaints
1 filings
VOLVO XC40BEV · model year
2023 VOLVO XC40BEV
1 NHTSA complaints, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2023VOLVOXC40BEV carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 XC40BEV is service brakes, hydraulic; autohold brake system/brake hold:software with 1 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 28 investigation files overlapping the 2023 XC40BEV. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
1
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| SERVICE BRAKES, HYDRAULIC; AUTOHOLD BRAKE SYSTEM/BRAKE HOLD:SOFTWARE | 1 |
Recalls (1)
25V39200024/06/2025
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 Volvo C40 BEV, 2025 EC40, 2023-2024 XC40 BEV, 2020-2026 XC90 PHEV, 2022-2026 XC60 PHEV, 2023-2025 S60 PHEV, 2024-2025 V60 PHEV, and 2025-2026 EX40 and 2025 S90 PHEV vehicles. In certain driving scenarios while coasting down a hill and using "B
Recent Complaints
20260210SERVICE BRAKES, HYDRAULIC; AUTOHOLD BRAKE SYSTEM/BRAKE HOLD:SOFTWARE
The contact owns a 2023 Volvo XC40 BEV. The contact stated that after the brake module OTA firmware update, the brakes became inoperable. The OTA update removed the AUTO-HOLD function. While depressing the accelerator pedal, the pedal failed to respond as needed. The "AUTO-HOLD" message was displayed while at a stop sign. While driving up a steep hill and making a turn, the vehicle failed to stop while depressing the brake pedal. The AUTO-HOLD warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the AUTO-HOLD function was no longer available. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 30,000. The VIN was not available.
Mileage: 30,000
Compare 2023VOLVOXC40BEV to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2023 VOLVO XC40BEV have?▼
The 2023 VOLVO XC40BEV has 1 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2023 VOLVO XC40BEV?▼
Yes, the 2023 VOLVO XC40BEV has 1 recall(s). The most common affected component is SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2023 VOLVO XC40BEV?▼
The most-complained component for the 2023 VOLVO XC40BEV is SERVICE BRAKES, HYDRAULIC; AUTOHOLD BRAKE SYSTEM/BRAKE HOLD:SOFTWARE with 1 complaints. Other frequently reported areas include various components.
Is the 2023 VOLVO XC40BEV safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.