Total Complaints
51 filings
VOLVO XC40 · model year
51 NHTSA complaints, 10 crash reports, and 4 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2023VOLVOXC40 carries 51 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 10 crashes, 0 fires, 12 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 XC40 is electrical system with 8 filings, followed by back over prevention: sensing system: camera (8) and unknown or other (7). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 28 investigation files overlapping the 2023 XC40. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
51 filings
Crashes Reported
10 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 8 |
| BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | 8 |
| UNKNOWN OR OTHER | 7 |
| SERVICE BRAKES | 6 |
| FORWARD COLLISION AVOIDANCE | 2 |
| VEHICLE SPEED CONTROL | 2 |
| STEERING | 2 |
| VISIBILITY/WIPER | 2 |
| SERVICE BRAKES, HYDRAULIC | 1 |
| POWER TRAIN | 1 |
| TIRES | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 1 |
| ENGINE | 1 |
| STRUCTURE:BODY | 1 |
BACK OVER PREVENTION:SOFTWARE
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail
ELECTRICAL SYSTEM
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
SERVICE BRAKES, HYDRAULIC
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60, V60CC, V90CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic error in the Brake Control Module 2 (BCM2) may cause a loss of Antilock Brake System (ABS), Electronic Stability Control (ESC), and traction control.
BACK OVER PREVENTION:SOFTWARE
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply w
Driver assist failed and brakes failed when vehicle veered to left on its own..Brakes and steering failed when trying to correct failure.. Overcorrection caused vehicle to veer off road and over a sign and continue for approximately 50 feet. Vehicle is currently at State Farm towing lot. My safety and others were put at risk with "reckless" driving. The problem has not been reproduced. A State Farm claims adjuster will inspect the vehicle today 2/18/26 or tomorrow. No warning lamps or messages appeared.
Driver assist failed and brakes failed when vehicle veered to left on its own..Brakes and steering failed when trying to correct failure.. Overcorrection caused vehicle to veer off road and over a sign and continue for approximately 50 feet. Vehicle is currently at State Farm towing lot. My safety and others were put at risk with "reckless" driving. The problem has not been reproduced. A State Farm claims adjuster will inspect the vehicle today 2/18/26 or tomorrow. No warning lamps or messages appeared.
Driver assist failed and brakes failed when vehicle veered to left on its own..Brakes and steering failed when trying to correct failure.. Overcorrection caused vehicle to veer off road and over a sign and continue for approximately 50 feet. Vehicle is currently at State Farm towing lot. My safety and others were put at risk with "reckless" driving. The problem has not been reproduced. A State Farm claims adjuster will inspect the vehicle today 2/18/26 or tomorrow. No warning lamps or messages appeared.
The contact owns a 2023 Volvo XC40. The contact stated that while reversing, the rearview camera display intermittently was distorted or inoperative. The failure occurred on several different occasions. The contact stated that the infotainment system was intermittently inoperative and had to be manually reset to return to normal operation. The contact stated that the Forward Collision Avoidance: Automatic Emergency Braking and the Back Over Prevention: Automatic System Braking independently activated while there were no vehicles or objects in front or behind the vehicle. The contact was concerned that the failure was causing emotional distress for him and his children and could eventually cause an injury. The failure had occurred on several occasions. The contact stated that the rear taillights were dim and failed to provide adequate illumination behind the vehicle while in reverse. No warning lights were illuminated. The vehicle was taken to a dealer for diagnosis; however, the dealer
The contact owns a 2023 Volvo XC40. The contact stated that while reversing, the rearview camera display intermittently was distorted or inoperative. The failure occurred on several different occasions. The contact stated that the infotainment system was intermittently inoperative and had to be manually reset to return to normal operation. The contact stated that the Forward Collision Avoidance: Automatic Emergency Braking and the Back Over Prevention: Automatic System Braking independently activated while there were no vehicles or objects in front or behind the vehicle. The contact was concerned that the failure was causing emotional distress for him and his children and could eventually cause an injury. The failure had occurred on several occasions. The contact stated that the rear taillights were dim and failed to provide adequate illumination behind the vehicle while in reverse. No warning lights were illuminated. The vehicle was taken to a dealer for diagnosis; however, the dealer
The contact owns a 2023 Volvo XC40. The contact stated while the vehicle was parked, the front passenger's side seat belt failed to latch as intended. The contact's mother was attempting to latch the front passenger's side seat belt when the failure occurred. The contact stated that the failure could have occurred while the vehicle was being driven. The vehicle was taken to the dealer to be diagnosed; however, the contact was not provided the result of the diagnostic test. In addition, the contact stated that four months prior to the failure, the front driver's side seat belt failed to latch as intended. The vehicle was taken to the dealer where it was determined that there was a failure with the latching mechanism. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 5,000.
Mileage: 5,000
I am writing to provide an update on an existing recall, 25V282, for the rear-view camera image failing to display during the start of each reversing event. This issue was meant to be resolved via a software update, which my car received and installed. However, this did not solve the issue. I still receive the "Camera Temporarily Unavailable" message regularly when shifting my car into reverse, and I am unable to see the rearview camera image.
While driving, and slowly coming to a complete stop and if I drive over a pothole, the car will launched forward and I have to press the brakes fast in order not to jot out into traffic or run into the back of another vehicle. This is very dangerous
backup camera continues to say 'camera temporarily unavailable' even after software update from recall. latest software update has made the problem worse. Camera frequently fails when backing up
The rear-view camera is cutting out and/or unresponsive. Upon going into reverse, the rear-view camera occasionally cuts out to a blank screen. In a recent instance, I was in reverse and was completely unable to get the rear-view camera to operate whatsoever. When this occurs it is impossible to see what is directly behind the car. My car was just at the dealership yesterday (8/18/25) and has the current version of the software (v 3.7) installed.
When the vehicle was put into reverse, the rear view camera failed to be displayed on the screen.
My name is [XXX] , and I am writing to escalate a critical and ongoing safety issue following a recent recall-related software update on my Volvo vehicle (VIN: [XXX] ). The recall was intended to resolve a defect involving the rear camera becoming unavailable. However, ever since the updateâstarting approximately two weeks agoâmy car has begun to experience the very issue the recall was meant to fix. The rear camera frequently becomes non-functional, especially while reversing, creating a major safety risk. The latest incident occurred today, [XXX], and I have multiple video recordings clearly documenting the failure over the past two weeks. This malfunction has resulted in accident-prone situations, endangering my safety and that of others. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The supplied 240V Level 2 charger has a design defect that causes the J1772 handle to detach from the high voltage supply cable exposing the individual wires to a possible fire condition.
On Wednesday, July 16, 2025 I was sitting at a stop light, using the Auto Hold system. A few minutes later, my car took off and accelerated on its own and hit the rear of a truck. I hit the truck so hard as he was sitting at the light as well, it pushed his vehicle into the vehicle in front of him. I was unable to stop my Volvo, it was like it took full control over.
On Wednesday, July 16, 2025 I was sitting at a stop light, using the Auto Hold system. A few minutes later, my car took off and accelerated on its own and hit the rear of a truck. I hit the truck so hard as he was sitting at the light as well, it pushed his vehicle into the vehicle in front of him. I was unable to stop my Volvo, it was like it took full control over.
On Wednesday, July 16, 2025 I was sitting at a stop light, using the Auto Hold system. A few minutes later, my car took off and accelerated on its own and hit the rear of a truck. I hit the truck so hard as he was sitting at the light as well, it pushed his vehicle into the vehicle in front of him. I was unable to stop my Volvo, it was like it took full control over.
Going back to last year I have reported to Volvo the software issues on the car. 1. Automatic Emergency Braking - Currently the car is ABRUPTLY breaking in the streets thinking it there is a car in front. It's so incredibly dangerous. I've reported it and they have not done anything about it. (Most Recent Issues) 2. Electrical - the screen every other week needs to be reset - it reads that it does not have air-conditioning, airbags, and all the buttons are grayed out. I've reported this since December of last year. NOTHING HAS BEEN DONE 3.
Going back to last year I have reported to Volvo the software issues on the car. 1. Automatic Emergency Braking - Currently the car is ABRUPTLY breaking in the streets thinking it there is a car in front. It's so incredibly dangerous. I've reported it and they have not done anything about it. (Most Recent Issues) 2. Electrical - the screen every other week needs to be reset - it reads that it does not have air-conditioning, airbags, and all the buttons are grayed out. I've reported this since December of last year. NOTHING HAS BEEN DONE 3.
The contact owns a 2023 Volvo XC40. The contact stated while reversing, the back-over prevention camera failed to function as intended. The contact stated that the camera displayed a black screen, and the back-over prevention camera was not functioning as needed with an error message displayed. The contact stated that the vehicle was recently serviced at the dealer and the recall repair was performed under NHTSA Campaign Number: 25V282000 (Back Over Prevention); however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000.
Mileage: 5,000
Cameras Temporarily not available when backing up from garage. This is the third time it has happened. I reset the software as instructed by the tech advisor each time. until it finally worked. Reset from EST to DST, Cameras were reset also. This is happening too often. Approximate mileage is 1000.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.