Total Complaints
1 filings
VOLVO WX · model year
1 NHTSA complaints, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004VOLVOWX carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 WX is exterior lighting:headlights with 1 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 28 investigation files overlapping the 2004 WX. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
1 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| EXTERIOR LIGHTING:HEADLIGHTS | 1 |
POWER TRAIN:AUTOMATIC TRANSMISSION
ON CERTAIN HEAVY-DUTY CLASS 8 VEHICLES, THE BODY BUILDER WIRING OPTION WAS MIS-WIRED IN SUCH A WAY THAT THE AUTO NEUTRAL WITH SERVICE BRAKE STATUS OPTION MAY ALLOW THE TRANSMISSION TO GO INTO FORWARD GEAR WITHOUT THE DRIVER'S FOOT PRESSING DOWN ON THE BRAKE PEDAL FIRST.
ON THE FIRST DAY I PICKED UP THE CAR IN OCTOBER, THE FRONT RIGHT HEADLIGHT (BI-XENON) BECAME INOPERATIVE. VOLVO STATES THIS ISA KNOWN DEFECT AND THAT 2004 MODELS WERE SHIPPED WITH DEFECTIVE BALLAST. PART ON ORDER NOW OVER THREE MONTHS.*AK
Mileage: 11
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.