VOLVO V60CC · model year

2020 VOLVO V60CC

6 NHTSA complaints, and 3 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2020VOLVOV60CC carries 6 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2020 V60CC is visibility/wiper with 2 filings, followed by electrical system (1) and service brakes (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 28 investigation files overlapping the 2020 V60CC. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

6
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

6 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
VISIBILITY/WIPER2
ELECTRICAL SYSTEM1
SERVICE BRAKES1
POWER TRAIN1
STRUCTURE:BODY1

Recalls (3)

20V14400012/03/2020

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

23V00100005/01/2023

STEERING

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.

21V41400002/06/2021

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.

Recent Complaints

20250718STRUCTURE:BODY

Occurring 7/10/2025 WATER LEAK CONCERN:: mildew smell coming from the vehicle, trunk is wet and smelling mildew. have gaps on the rear sunroof glass seal. recommend replacing rear sunroof glass seal, replaced all the drain hoses, remove all the carpets and dry them—water incursion may have affected electrical systems responsible for safety and driving. In Volvo's Service and Parts Business Technical Journal Title: Panoramic sunroof, sealing strip has a gap Ref No: TJ 35503.3.0 the description states: "If the customer complain about that the sealing strip in rear end of panoramic sunroof is too short, or if the short sealing strips cause water leaks into the care, please follow advice under Service. Replace the sealing strips and glue it in each end in according to the method in VIDA." Volvo has been aware of the poor panoramic sunroof design which can result in water incursion into the cabin of the vehicle. At no point has Volvo informed the customer or direct service departments

20241116POWER TRAIN

Front left axle shaft failed at 18,000 miles, producing noticeable noise and vibration when accelerating and turning to the right. The car has never been in an accident, nor has there ever been an incident (e.g., striking a curb) or other abuse that could have caused this failure. Fortunately I brought it into my local Volvo repair shop before further damage to the transmission and other connected parts. Test drive by the repair shop confirmed the vibration at various speeds and maneuvers. Cost to replace the axle was $1,056.75. I contacted the nearby dealer after diagnosis and before the repair. They said there was nothing they could do as the vehicle is out of warranty. I am in contact with Volvo corporate headquarters, who is saying the same thing. This is a defective product, not warranty, claim. It seems likely that this defect is not isolated to my vehicle.

20240417VISIBILITY/WIPER

Driver’s side side view mirror moves to a different location each time car is entered/started. Saving pre-set location of mirror does not hold. Even after a repositioning and saving, or repositioning without saving, the mirror on left side is horizontally in a different spot. This is a safety issue as one usually expects mirrors to be where they were left previously using the mirror controls. Car has been into dealer multiple times for a fix which included both software and hardware attempts. Appears to be known problem based on on-line review. Mirror should stay in a fixed position unless driver wants to relocate. If not risk of visibility issue is large.

20210802VISIBILITY/WIPER

Case Number in Volvo System 210611-000605 For malfunctioning of mirror and obstruction of vision of oncoming vehicles on the driver side of the vehicle. Mirror reset itself in a different position randomly and unaware that this has happened the driver is not prepared to react to the no vision to the side of the vehicle that may be occur when merging or turn in the direction of on highway ramp or merging at a yield sign or village roundabout. The vehicle has been return for resolution four times without a proper fix or countermeasure to the issue.

20210802ELECTRICAL SYSTEM

Case Number in Volvo System 210611-000605 For malfunctioning of mirror and obstruction of vision of oncoming vehicles on the driver side of the vehicle. Mirror reset itself in a different position randomly and unaware that this has happened the driver is not prepared to react to the no vision to the side of the vehicle that may be occur when merging or turn in the direction of on highway ramp or merging at a yield sign or village roundabout. The vehicle has been return for resolution four times without a proper fix or countermeasure to the issue.

20210802SERVICE BRAKES

Case Number in Volvo System 210611-000605 For malfunctioning of mirror and obstruction of vision of oncoming vehicles on the driver side of the vehicle. Mirror reset itself in a different position randomly and unaware that this has happened the driver is not prepared to react to the no vision to the side of the vehicle that may be occur when merging or turn in the direction of on highway ramp or merging at a yield sign or village roundabout. The vehicle has been return for resolution four times without a proper fix or countermeasure to the issue.

Compare 2020VOLVOV60CC to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2020 VOLVO V60CC have?
The 2020 VOLVO V60CC has 6 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2020 VOLVO V60CC?
Yes, the 2020 VOLVO V60CC has 3 recall(s). The most common affected component is FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2020 VOLVO V60CC?
The most-complained component for the 2020 VOLVO V60CC is VISIBILITY/WIPER with 2 complaints. Other frequently reported areas include ELECTRICAL SYSTEM and SERVICE BRAKES.
Is the 2020 VOLVO V60CC safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.