Total Complaints
63 filings
VOLVO S80 · model year
63 NHTSA complaints, 6 crash reports, and 5 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004VOLVOS80 carries 63 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 6 crashes, 0 fires, 3 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 S80 is fuel/propulsion system with 13 filings, followed by electrical system (5) and suspension (5). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 5 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 28 investigation files overlapping the 2004 S80. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
63 filings
Crashes Reported
6 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| FUEL/PROPULSION SYSTEM | 13 |
| ELECTRICAL SYSTEM | 5 |
| SUSPENSION | 5 |
| ENGINE AND ENGINE COOLING:ENGINE | 4 |
| STEERING:LINKAGES | 3 |
| POWER TRAIN | 3 |
| ENGINE | 3 |
| TIRES | 2 |
| VEHICLE SPEED CONTROL | 2 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS | 2 |
| AIR BAGS | 2 |
| UNKNOWN OR OTHER | 2 |
| WHEELS | 2 |
| EXTERIOR LIGHTING | 2 |
| STEERING | 2 |
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Volvo Car USA, LLC (Volvo Car) is recalling certain 2001-2006 S80 and 2001-2009 S60 vehicles. The driver's air bag inflator may explode during deployment, due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAI
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VOLVO IS RECALLING CERTAIN MODEL YEAR 2001-2005 S80, MODEL YEAR 2001-2004 V70, S60, XC70 AND MODEL YEAR 2003-2005 XC90 VEHICLES SOLD IN OR REGISTERED IN THE STATES OF ALABAMA, ARIZONA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, KENTUCKY, LOUISIANA, MISSISSIPPI, NEVADA, NEW MEXICO, NORTH CAROLIN
STEERING:LINKAGES
ON CERTAIN PASSENGER VEHICLES, THE FRONT CONTROL ARMS MAY NOT HAVE BEEN MANUFACTURED CORRECTLY AND, AS A RESULT, THE STUD AND NUT THAT SECURE THE ARM TO THE SPINDLE MAY LOSE THEIR INITIAL AXIAL TENSION. UNDER CERTAIN DRIVING CONDITIONS, THE STEERING MAY BECOME LESS RESPONSIVE AND THE DRIVER MAY EXP
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
VOLVO IS RECALLING CERTAIN VEHICLES EQUIPPED WITH GARMIN 760 PORTABLE GLOBAL POSITIONING SYSTEM (GPS) UNITS BECAUSE THE BATTERIES ON THOSE UNITS MAY OVERHEAT.
Both of the key fobs I have are broken in that the key won't lock straight out or stay folded into the fob. The weight of the plastic fob alone frequently causes the key to twist backwards if the road is bumpy or uneven, which kills the engine and makes it extremely difficult to steer to safety without power steering. The first time this happened to me I was traveling at 55 mph on a crowded highway but fortunately I was in the rightmost lane, not in a curve, and was approaching an area where I could pull over to safety. I have had to duct tape both keys in the open position to prevent this. The situation is much worse if additional keys or other weight is added to the ring. It is possible to insert a broken key in a way that causes the weight of the fob to hang away from the driver but large road bumps or accidental interference from the driver or passengers can cause it to flip backwards anyway. These incidents are alarming and confusing for the driver, particularly the first time
ON 11/17/2020 WAS DRIVING TO PICK UP DECAL FOR MY CAR AND I GOT A MESSAGE THAT READ A CHECK AIRBAGS I DIDN'T HAVE ANY READING ON MY GAGES TURN SIGNAL FOR RIGHT TURN STAY LIT UP NOT BRINKING JUST ON , WHEN I STOPPED AND WENT IN BUILDING TO GET DECAL CAME BACK TO CAR STARTED IT MY GAGES CAME BACK WHICH WAS GLAD THEY WERE WORKING BUT STILL HAD MESSAGE ABOUT AIRBAGS
ON 11/17/2020 WAS DRIVING TO PICK UP DECAL FOR MY CAR AND I GOT A MESSAGE THAT READ A CHECK AIRBAGS I DIDN'T HAVE ANY READING ON MY GAGES TURN SIGNAL FOR RIGHT TURN STAY LIT UP NOT BRINKING JUST ON , WHEN I STOPPED AND WENT IN BUILDING TO GET DECAL CAME BACK TO CAR STARTED IT MY GAGES CAME BACK WHICH WAS GLAD THEY WERE WORKING BUT STILL HAD MESSAGE ABOUT AIRBAGS
AFTER NOTICING A VERY ACUTE SMELL OF GAS I TOOK THE VEHICLE IN FOR INSPECTION. THE MECHANIC ADVISE THAT I HAD A FUEL LEAK IN MY 2004 VOLVO S 80 . THATS COULD HAVE BEEN A SERIOUS PROBLEM AND THAT THE CAR IS NOT DRIVEABLE IN THIS CONDITION.
Mileage: 190,000
STRONG ODOR OF GAS OUTSIDE OF CAR. RECALL ON SIMILIAR CARS BUT NOT IN THIS AREA. KNOWN ISSUE BY VOLVO BUT WILL NOT REPAIR AT NO COST AS IT IS OUTSIDE OF THE 10 YEAR EXTENDED WARRANTY EVEN THOUGH CAR DOES NOT HAVE 150000 MILES ON. FIRE HAZARD AND SHOULD BE FOR ALL CARS OF THIS YEAR AND MAKE BUT OFFER LITTLE IF ANY HELP.
Mileage: 92,000
TL* THE CONTACT OWNS A 2004 VOLVO S80. ON SEVERAL OCCASIONS, THE CONTACT SMELLED FUEL COMING FROM THE GARAGE. UPON CHECKING UNDERNEATH THE VEHICLE, THE ODOR BECAME STRONGER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A FUEL LEAK ORIGINATED FROM THE TOP OF THE FUEL TANK. THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2004 VOLVO S80. THE CONTACT STATED THAT HE SMELLED FUEL AROUND THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED FUEL HAD LEAKED OUT OF THE TOP OF THE FUEL PUMP. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. THE VIN WAS NOT AVAILABLE.
Mileage: 19,000
THE CAR IS PUTTING FORTH A STRONG ODOR OF GASOLINE. THIS WAS FIRST NOTICED A COUPLE OF WEEKS AGO BUT WAS PUT DOWN TO HAVING JUST FILLED THE TANK. THE PROBLEM HAS PROGRESSED TO THE POINT WHERE YOU CAN SMELL GAS 20 FEET AWAY FROM THE CAR. WE ARE NOT ALLOWING OUR DAUGHTER TO DRIVE THE CAR AS IT IS AN EXTREME FIRE HAZARD. I HAD THE SAME ISSUE WITH ANOTHER S80 IN 2015 WHICH ALSO WASN'T COVERED IN THE RECALL SINCE IT WAS NOT SOLD IN A "HOT CLIMATE". WITH THAT CAR THE FUEL PUMP (WITH DEFECTIVE FLANGE) WAS REPLACED AND THE PROBLEM WENT AWAY. ALTHOUGH I AM NOT CONVINCED THAT HEAT IS THE PROBLEM (RATHER THE DEFECTIVE FLANGE) THE TEMPERATURES IN OUR AREA RANGES FROM 15 IN WINTER TO LOW 100S IN THE SUMMER. THIS IS A PROBLEM WHICH VOLVO HAS ACKNOWLEDGED AND IT CLEARLY MAKES DRIVING THE CAR DANGEROUS IF NOT DEADLY. RECALL FOR THIS PROBLEM 09V483000 - VOLVO RECALL #R220.
Mileage: 114,800
TL* THE CONTACT OWNS A 2004 VOLVO S80. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE LOST ACCELERATION. THE CONTACT PULLED THE VEHICLE OVER IN A PARKING LOT AND NOTICED THAT THE FRONT DRIVER SIDE AXLE WAS HANGING. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED TWO OTHER TIMES. THE VEHICLE WAS REPAIRED, BUT THE CONTROL ARM KEPT FRACTURING. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.
Mileage: 157,000
PURCHASED A 2004 VOLVO S80 IN "MINT CONDITION" FROM A USED CAR DEALERSHIP (GOOD REPUTATION).THREE (3) MONTHS LATER THE TRANSMISSION STARTED THE FAMOUS VOLVO "SLIP, SLIDE, AWAY".. IT RIDES LIKE A ROCK, I FELL EVERY CRACK, GRAIN OF SAND IN THE ROAD. I REPLACED THE STRUTS, COIL SPRINGS, LOWER CONTROL ARMS AND OTHER SUSPENSIONS PARTS BUT TO NO AVAIL IMPROVED ITS CONDITION. EVERY WEEK OR SO I GET THE "STOP SAFELY COOLANT LEVEL LOW" WARNING ON MY DASH...KEEP IN MIND THE DEALERSHIP HAD NOTHING TO DO WITH THESE ISSUES SINCE THE CONDITIONS DIDN'T APPEARED UNTIL 3 MONTHS/50000 MILES AFTER THE PURCHASE. STEERING HAS SOME PLAY AND I'M CONTINUOUSLY RECOVERING THE DIRECTIONAL PATH SLIGHTLY. SHORTLY AFTER I PURCHASED THE VEHICLE I INSTALLED ALL NEW TIRES (MICHELINS) PURCHASED A LIFETIME WHEEL ALIGNMENT, WHICH WAS DONE DURING NEW TIRE INSTALL AND RECENTLY RE-CHECKED. I DO 90% OF THE WORK MYSELF; I'M AN ENGINEER BY TRADE WITH 40 YEARS OF MECHANICAL SKILLS/KNOWLEDGE. CHECKED THE RECALL DATABASE BY VIN (
Mileage: 101,000
PURCHASED A 2004 VOLVO S80 IN "MINT CONDITION" FROM A USED CAR DEALERSHIP (GOOD REPUTATION).THREE (3) MONTHS LATER THE TRANSMISSION STARTED THE FAMOUS VOLVO "SLIP, SLIDE, AWAY".. IT RIDES LIKE A ROCK, I FELL EVERY CRACK, GRAIN OF SAND IN THE ROAD. I REPLACED THE STRUTS, COIL SPRINGS, LOWER CONTROL ARMS AND OTHER SUSPENSIONS PARTS BUT TO NO AVAIL IMPROVED ITS CONDITION. EVERY WEEK OR SO I GET THE "STOP SAFELY COOLANT LEVEL LOW" WARNING ON MY DASH...KEEP IN MIND THE DEALERSHIP HAD NOTHING TO DO WITH THESE ISSUES SINCE THE CONDITIONS DIDN'T APPEARED UNTIL 3 MONTHS/50000 MILES AFTER THE PURCHASE. STEERING HAS SOME PLAY AND I'M CONTINUOUSLY RECOVERING THE DIRECTIONAL PATH SLIGHTLY. SHORTLY AFTER I PURCHASED THE VEHICLE I INSTALLED ALL NEW TIRES (MICHELINS) PURCHASED A LIFETIME WHEEL ALIGNMENT, WHICH WAS DONE DURING NEW TIRE INSTALL AND RECENTLY RE-CHECKED. I DO 90% OF THE WORK MYSELF; I'M AN ENGINEER BY TRADE WITH 40 YEARS OF MECHANICAL SKILLS/KNOWLEDGE. CHECKED THE RECALL DATABASE BY VIN (
Mileage: 101,000
PURCHASED A 2004 VOLVO S80 IN "MINT CONDITION" FROM A USED CAR DEALERSHIP (GOOD REPUTATION).THREE (3) MONTHS LATER THE TRANSMISSION STARTED THE FAMOUS VOLVO "SLIP, SLIDE, AWAY".. IT RIDES LIKE A ROCK, I FELL EVERY CRACK, GRAIN OF SAND IN THE ROAD. I REPLACED THE STRUTS, COIL SPRINGS, LOWER CONTROL ARMS AND OTHER SUSPENSIONS PARTS BUT TO NO AVAIL IMPROVED ITS CONDITION. EVERY WEEK OR SO I GET THE "STOP SAFELY COOLANT LEVEL LOW" WARNING ON MY DASH...KEEP IN MIND THE DEALERSHIP HAD NOTHING TO DO WITH THESE ISSUES SINCE THE CONDITIONS DIDN'T APPEARED UNTIL 3 MONTHS/50000 MILES AFTER THE PURCHASE. STEERING HAS SOME PLAY AND I'M CONTINUOUSLY RECOVERING THE DIRECTIONAL PATH SLIGHTLY. SHORTLY AFTER I PURCHASED THE VEHICLE I INSTALLED ALL NEW TIRES (MICHELINS) PURCHASED A LIFETIME WHEEL ALIGNMENT, WHICH WAS DONE DURING NEW TIRE INSTALL AND RECENTLY RE-CHECKED. I DO 90% OF THE WORK MYSELF; I'M AN ENGINEER BY TRADE WITH 40 YEARS OF MECHANICAL SKILLS/KNOWLEDGE. CHECKED THE RECALL DATABASE BY VIN (
Mileage: 101,000
SHORTLY AFTER MOVING TO NORTH CAROLINA, I BEGAN TO SMELL FUEL. I FIRST THOUGHT THAT IT WAS THE GAS CAP AND REPLACED IT. THE SMELL CONTINUED TO GROW STRONGER AND STRONGER, TO THE POINT I COULD NOT KEEP IT PARKED IN MY GARAGE IN MY TOWNHOME DUE TO THE SMELL OF GAS WHICH WOULD PERMEATE THE ENTIRE HOUSE. I ALSO NOTICED DURING THIS TIME A SUBSTANTIAL LOSS IN GAS MILEAGE. I TOOK THE CAR IN TO HAVE IT LOOKED AT. THE AUTO SHOP FOUND THAT THE FUEL PUMP WAS LEAKING AND SHOWED ME THE BACK OF THE FUEL TANK WHICH WAS COVERED IN GAS. DUE TO THE EXTREME RISK, THE AUTO SHOP STATED THAT THE PUMP NEEDED TO BE REPLACED IMMEDIATELY, ESPECIALLY SINCE I WAS ABOUT TO TAKE A 300-MILE TRIP. THE SHOP DID FIND THE RECALL: 09V483000 AND CALLED THE LOCAL VOLVO DEALER. THE DEALER STATED THAT MY CAR WAS NOT COVERED BY THE RECALL. I REQUESTED THAT THE FUEL PUMP BE GIVEN TO ME SO THAT I COULD REVIEW THE RECALL. I THEN REVIEWED ALL THE DOCUMENTATION ONLINE, SPECIFICALLY THE PICTURES OF THE PUMPS WHICH WERE CO
Mileage: 98,635
FUEL SMELL FROM REAR OF THE CAR, HARD TO START.
Mileage: 120,000
BACK IN 2010 UNDER THE RECALL ADV ,I TOOK MY CAR IN TO MY VOLVO DEALER FOR THE RECALL FOR FUEL SMELL AND THEY TOLD ME IT WAS OK . THE CAR THEN HAD AROUND 90.000 MILES OR SO, NOW I TAKE MY CAR BACK WITH STRONG FUEL SMELL IN 2015 170.000 MILES AND I REPORTED TO VOLVO HEAD QUARTERS AND THEY TELL THEY WILL COVER THE PUMP ONLY AND NOT THE LABOR TO TUNE OF 550.00 BECAUSE THE CAR HAS OVER 150000 MILES ON IT AND IS PAST THE RECALL EXTENDED WARRINTY , BUT I THOUGHT UNDER RECALL P29075 THAT VOLVO IS LIA FOR FREE REPLACEMENT OF PARTS AND LABOR THE FIRST TIME I TOOK IT IN. VOLVO TOLD ME IT IS ABOUT 4 HRS LABOR WHEN THERE OWN RECALL CALLS FOR .09 HRS LABOR. SO IT HASN'T BEEN FIXED YET. I WILL FIX IT MY SELF TO THE TUNE OF A PUMP (BOCSH PUMP 155.00 )AND MY OWN LABOR.THANKS FOR NOTHING VOLVO I GUESS IF I WOULD OF BURNT UP IN THIS CAR VOLVO WOULDN'T BE LIA ? MY ATT SURE THINKS THEY WOULD OF BEEN. NEVER WILL BUY A VOLVO AGAIN.
Mileage: 170,000
BASED ON NHTSA CAMPAIGN 04V029000> THE CONTROL ARMS ARE GRINDING AS I DRIVE THE VEHICLE. THERE IS A GRINDING NOISE COMING FROM THE FRONT RIGHT PASSENGER SIDE. I HAVE LOST STABILIZATION OF THE VEHICLE WHEN IN MOTION. THIS HAPPENS ON CITY STREETS, HIGHWAYS AND WHILE TURNING. THIS IS A PROBLEM THAT HAS LED TO COMPLAINANTS AND PRESENTS A DANGER WHILE DRIVING.
Mileage: 121,000
THERE WAS A RECALL REGRDING FUEL SMELL/FUEL PUMP AND/OR FUEL SEAL PROBLEM IN 2010..MY CAR IS NOT REGERSTED IN THE DATA BASE FOR THE DEALER TO FIX THE FUEL PUMP. HOW DO I GET A DEALER VOCHER TO TAKE OF THIS PROBLEM.
Mileage: 121,000
CAR BEGAN OVERHEATING AND EVENTUALLY OVERHEATED AND RUINED ENGINE LATER MECHANIC DISCOVERED THERMOSTAT WASNT WORKING PROPERLY SO NO INDICATION AS TO VEHICLE TEMPURATURE. CAR WAS ON FREEWAY AND STOPPED COMING OFF FREEWAY. HEAD GASKET BLEW ALSO AS WELL AS BAD TRANSMISSION
Mileage: 125,000
TLA* THE CONTACT OWNS A 2004 VOLVO S80. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE VEERED TO THE RIGHT AND DROVE INTO AN EMBANKMENT. THE FRONT PASSENGER SIDE WHEEL SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. ...UPDATED 02/04/16 *B THE CONSUMER STATED THE VEHICLE HAD BEEN PULLING SLIGHTLY TO THE RIGHT FOR 3-4 DAYS PRIOR TO THE INCIDENT 03/15/18 *JB
Mileage: 120,000
TLA* THE CONTACT OWNS A 2004 VOLVO S80. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE VEERED TO THE RIGHT AND DROVE INTO AN EMBANKMENT. THE FRONT PASSENGER SIDE WHEEL SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. ...UPDATED 02/04/16 *B THE CONSUMER STATED THE VEHICLE HAD BEEN PULLING SLIGHTLY TO THE RIGHT FOR 3-4 DAYS PRIOR TO THE INCIDENT 03/15/18 *JB
Mileage: 120,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.