Total Complaints
9 filings
Volvo S60 · model year
9 NHTSA complaints, and 3 recall campaigns listed for this cohort. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The verdict
The 2021 Volvo S60 posts top-quartile complaint standing among its own model-year siblings.
The 2021VolvoS60 carries 9 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
The most frequently selected component label in reports for the 2021 S60 is electrical system with 2 filings, followed by service brakes (2) and unknown or other (2). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause. This cohort has 3 NHTSA recall campaigns listed below. Enter a VIN in NHTSA's official recall lookup to determine whether a specific vehicle has an unrepaired recall.
NHTSA currently has 28 investigation files overlapping the 2021 S60. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
PlainCars' own composite of NHTSA NCAP crash-test ratings and rollover-risk assessment, each dimension normalized against the federal scale or the full national model-year corpus. Not an official NHTSA figure, and not a substitute for a specific vehicle's VIN-level recall check.
Total Complaints
9 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 2 |
| SERVICE BRAKES | 2 |
| UNKNOWN OR OTHER | 2 |
| ENGINE | 1 |
| STEERING | 1 |
| VISIBILITY/WIPER | 1 |
ELECTRICAL SYSTEM:SOFTWARE
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
AIR BAGS:FRONTAL
Volvo Car USA, LLC. (Volvo Car) is recalling certain 2019-2024 S60 vehicles. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.
SEAT BELTS:FRONT:RETRACTOR
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicl
2021 Volvo S60 T8 AWD, VIN [XXX] , ~71k miles Component: SUNROOF / DRAINAGE SYSTEM / ELECTRICAL SYSTEM Summary: Water entered the passenger compartment through clogged sunroof drain hoses and accumulated under the front passenger seat, causing catastrophic failure of wide angle module (WAM) and related electronic components (incl. front camera and wipers). Description: After moderate rain, a large amount of water was discovered under the front passenger seat. The vehicle began displaying multiple warning messages (camera faults, wiper faults). The authorized Volvo retailer diagnosed failure of the WAM and other modules due to water intrusion originating from the sunroof drainage system. This is a known, recurring defect acknowledged by Volvo in multiple Technical Service Bulletins: - TJ 31372-2 (Water leakage via sunroof drain hoses) - TJ 35382 (Updated drain hoses - new part number) - TJ 29322-3 (Water ingress passenger footwell / CEM area) The original drain hoses are too narrow
2021 Volvo S60 T8 AWD, VIN [XXX] , ~71k miles Component: SUNROOF / DRAINAGE SYSTEM / ELECTRICAL SYSTEM Summary: Water entered the passenger compartment through clogged sunroof drain hoses and accumulated under the front passenger seat, causing catastrophic failure of wide angle module (WAM) and related electronic components (incl. front camera and wipers). Description: After moderate rain, a large amount of water was discovered under the front passenger seat. The vehicle began displaying multiple warning messages (camera faults, wiper faults). The authorized Volvo retailer diagnosed failure of the WAM and other modules due to water intrusion originating from the sunroof drainage system. This is a known, recurring defect acknowledged by Volvo in multiple Technical Service Bulletins: - TJ 31372-2 (Water leakage via sunroof drain hoses) - TJ 35382 (Updated drain hoses - new part number) - TJ 29322-3 (Water ingress passenger footwell / CEM area) The original drain hoses are too narrow
2021 Volvo S60 T8 AWD, VIN [XXX] , ~71k miles Component: SUNROOF / DRAINAGE SYSTEM / ELECTRICAL SYSTEM Summary: Water entered the passenger compartment through clogged sunroof drain hoses and accumulated under the front passenger seat, causing catastrophic failure of wide angle module (WAM) and related electronic components (incl. front camera and wipers). Description: After moderate rain, a large amount of water was discovered under the front passenger seat. The vehicle began displaying multiple warning messages (camera faults, wiper faults). The authorized Volvo retailer diagnosed failure of the WAM and other modules due to water intrusion originating from the sunroof drainage system. This is a known, recurring defect acknowledged by Volvo in multiple Technical Service Bulletins: - TJ 31372-2 (Water leakage via sunroof drain hoses) - TJ 35382 (Updated drain hoses - new part number) - TJ 29322-3 (Water ingress passenger footwell / CEM area) The original drain hoses are too narrow
Tire has a defect
I believe that there is a material or design defect in the front brakes of this car that is leading to the premature failure of the front brake rotors. Two sets of front brake rotors have been replaced on the car due to excessive warping in the first 15K miles of operation. I purchased the car in June 2022 as a certified used car with roughly 9K miles on it. As soon as I drove it I could tell the brakes had a problem due to a high vibration level in steering wheel and throughout the car upon brake application above 30 mph. The dealer agreed and replaced the front rotors. The replaced parts were retained by the dealers under Volvo's warranty terms In November 2023, after roughly 4500 miles on the new rotors, the car again developed a noticable, although less severe, steering wheel vibration upon braking. In December 2023, with 6K miles on the front rotors, a dealer (different from the original one) again replaced them under warranty due to warping. I can't speak to the care give
My car developed a severe shake in the steering wheel and pulsing in the brake pedal while under braking. The problem has worsened to the point that braking at high speed creates a serious shaking. I took the car to the dealership and they diagnosed the problem as warped rotors. The car started this with less than 15000 miles on the car. The dealer contacted Volvo to fix under warranty due to the defective parts. Volvo declined to fix the rotors because they are a "wear item". This is not normal wear. In fact, during the inspection (10/8) it was noted that the pads still have plenty of life and would not need to be replaced. If the situation were that I had worn out the pads and rotors, I would understand Volvo's position but the warpage is abnormal. When I called in to schedule the initial inspection the technician I spoke with agreed that this is unusual for an S60. When I asked if the rotors would warp again after replacement, I was told by the dealership they have never seen someon
While I was going down a small side street that is a hill, the air conditioning system suddenly went off and immediately the entire car's mechanisms ceased. The engine stopped and the car was unstearable and the brakes were not working. I had my foot on the brake and that was not responsive, the car slid with all electrical systems not working and the brake not holding the car or stopping the movement of the car. I could not start the car to get the engine going.I could not stop nor start the car that slid into a major street that is a thoroughfare for a hospital. I had no control of the car at all. I attempted at least 7 times to start the Volvo that requires keeping your foot on the brake and turning a small switch that is located right next to the cup holder. Nothing would work. I called Volvo On Call who instead of immediately helping told me to call 911 since the car slid into the middle of the major street and it was an emergency regarding my safetly . A police officer came after
While I was going down a small side street that is a hill, the air conditioning system suddenly went off and immediately the entire car's mechanisms ceased. The engine stopped and the car was unstearable and the brakes were not working. I had my foot on the brake and that was not responsive, the car slid with all electrical systems not working and the brake not holding the car or stopping the movement of the car. I could not start the car to get the engine going.I could not stop nor start the car that slid into a major street that is a thoroughfare for a hospital. I had no control of the car at all. I attempted at least 7 times to start the Volvo that requires keeping your foot on the brake and turning a small switch that is located right next to the cup holder. Nothing would work. I called Volvo On Call who instead of immediately helping told me to call 911 since the car slid into the middle of the major street and it was an emergency regarding my safetly . A police officer came after
While I was going down a small side street that is a hill, the air conditioning system suddenly went off and immediately the entire car's mechanisms ceased. The engine stopped and the car was unstearable and the brakes were not working. I had my foot on the brake and that was not responsive, the car slid with all electrical systems not working and the brake not holding the car or stopping the movement of the car. I could not start the car to get the engine going.I could not stop nor start the car that slid into a major street that is a thoroughfare for a hospital. I had no control of the car at all. I attempted at least 7 times to start the Volvo that requires keeping your foot on the brake and turning a small switch that is located right next to the cup holder. Nothing would work. I called Volvo On Call who instead of immediately helping told me to call 911 since the car slid into the middle of the major street and it was an emergency regarding my safetly . A police officer came after
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2021 Volvo S60; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.