Total Complaints
34 filings
VOLVO S60 · model year
34 NHTSA complaints, 3 crash reports, and 4 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2016VOLVOS60 carries 34 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 3 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 5/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2016 S60 is engine with 8 filings, followed by electrical system (5) and unknown or other (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 28 investigation files overlapping the 2016 S60. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
34 filings
Crashes Reported
3 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE | 8 |
| ELECTRICAL SYSTEM | 5 |
| UNKNOWN OR OTHER | 4 |
| STRUCTURE:BODY | 3 |
| VISIBILITY/WIPER | 3 |
| SEAT BELTS | 3 |
| WHEELS | 2 |
| FUEL/PROPULSION SYSTEM | 1 |
| POWER TRAIN | 1 |
| VEHICLE SPEED CONTROL | 1 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| SERVICE BRAKES | 1 |
| AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT | 1 |
SEAT BELTS:FRONT
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loo
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Volvo Cars of North America, LLC. (Volvo) is recalling certain model year 2016 Volvo S60, V60, V60CC, XC60, XC70, and S80 vehicles manufactured April 8, 2015 to August 19, 2015. In certain driving conditions when using the automatic engine stop/start function, the starter motor fuse may blow, preve
In November of 2021, I purchased my dream car, a 2016 Volvo s60 Cross Country, proud to own a vehicle from a company known for their safe and reliable vehicles. In April of 2022, a class action case ([XXX], et al., v. Volvo Car USA, LLC, Volvo Cars of North America, LLC, and Volvo Personvagnar AB) was issued against Volvo due to a KNOWN-TO-VOLVO DESIGN FLAW in their engines which could lead to engine failure. The case was settled out of court in early 2023 and Volvo issued an extended warranty for vehicles owners to take preventative measures against potential engine failure. Although my car is listed under the extended warranty, I was never sent any notice of it from Volvo. On [XXX], while driving on a highway, at speed limit, my 2016 Volvo s60 Cross Country's engine failed. I learned about the Extended Warranty from a National Highway Traffic Safety Administration Quality Bulletin (Extended Warranty P10183: I5T Oil Consumption Replace; Model Year 20132016 S60, 2015-2016 V60, V60CC an
The contact owns a 2016 Volvo S60. The contact stated that while driving at an undisclosed speed, the SRS warning light illuminated. The vehicle was taken to the local dealer who repaired the vehicle under NHTSA Campaign Number: 20V378000 (Seat Belts) and 16V798000 (Seat Belts). The dealer also repaired an unstated electrical failure. The contact stated that the cells in the battery were faulty. The vehicle was repaired but the failure recurred. The contact stated that after several weeks, the SRS warning light illuminated. The vehicle was taken back to the local dealer who informed the contact that the vehicle had been in an accident previously and the wiring was faulty. The vehicle was taken to an independent mechanic who informed the contact of a fault with the rear of the battery. The auxiliary battery was draining, and the battery was leaking. The mechanic informed the contact that the pretensioner needed to be replaced; however, the mechanic was unable to obtain the parts from th
Mileage: 27,859
The contact owns a 2016 Volvo S60. The contact stated that while driving at an undisclosed speed, the SRS warning light illuminated. The vehicle was taken to the local dealer who repaired the vehicle under NHTSA Campaign Number: 20V378000 (Seat Belts) and 16V798000 (Seat Belts). The dealer also repaired an unstated electrical failure. The contact stated that the cells in the battery were faulty. The vehicle was repaired but the failure recurred. The contact stated that after several weeks, the SRS warning light illuminated. The vehicle was taken back to the local dealer who informed the contact that the vehicle had been in an accident previously and the wiring was faulty. The vehicle was taken to an independent mechanic who informed the contact of a fault with the rear of the battery. The auxiliary battery was draining, and the battery was leaking. The mechanic informed the contact that the pretensioner needed to be replaced; however, the mechanic was unable to obtain the parts from th
Mileage: 27,859
The contact owns a 2016 Volvo S60. The contact stated that while driving at an undisclosed speed, the SRS warning light illuminated. The vehicle was taken to the local dealer who repaired the vehicle under NHTSA Campaign Number: 20V378000 (Seat Belts) and 16V798000 (Seat Belts). The dealer also repaired an unstated electrical failure. The contact stated that the cells in the battery were faulty. The vehicle was repaired but the failure recurred. The contact stated that after several weeks, the SRS warning light illuminated. The vehicle was taken back to the local dealer who informed the contact that the vehicle had been in an accident previously and the wiring was faulty. The vehicle was taken to an independent mechanic who informed the contact of a fault with the rear of the battery. The auxiliary battery was draining, and the battery was leaking. The mechanic informed the contact that the pretensioner needed to be replaced; however, the mechanic was unable to obtain the parts from th
Mileage: 27,859
The alternator seized on the highway snapping the serpentine belt which got sucked into the timing and stopped the car in the left lane at highway speed. The timing guard failed allowing the belt to damage the timing. Volvo says it needs a head job I have possession of the vehicle and all maintenance records. Cars behind me dodged onto the shoulder to avoid hitting me. There was no warning. Furthermore this is a known problem a quick search of Volvo forums turned up over a dozen cars with insufficient timing guards
The alternator seized on the highway snapping the serpentine belt which got sucked into the timing and stopped the car in the left lane at highway speed. The timing guard failed allowing the belt to damage the timing. Volvo says it needs a head job I have possession of the vehicle and all maintenance records. Cars behind me dodged onto the shoulder to avoid hitting me. There was no warning. Furthermore this is a known problem a quick search of Volvo forums turned up over a dozen cars with insufficient timing guards
Driver door latch not engaging. Door opened at low speed.
At 86K miles can smell oil burning and add 1 quart light comes on. It's said Volvo is aware of a defect with the piston rings causing oil to consume and burn away. They aren't willing to address the issue outside warranty expiration. They did recently indicate how Volvo changed the requirement for using 5W30 oil to claim now Volvo changed there minds. How now only 0W20 full synthetic oil must be used. The label under the hood says use 5W30 only. It appears that Volvo is changing oil types because they know there's an issue with the piston rings and is trying to cover up a defect by doing so.
Windscreen wiper motors failed during inclement weather making visibility impossible. The vehicle was only approximately 2 years old at the time of failure. This created a serious safety issue and may have led to a crash and injury. The dealer diagnosed the issue as failed wiper motors and replaced the motors under manufacturer's warranty.
2016 VOLVO S60. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 20V-378. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
THE SUNROOF SPONTANEOUSLY EXPLODED OUTWARD ON THE HIGHWAY, NO POSSIBILITY OF ROAD DEBRIS HITTING IT AS NO OTHER CARS WERE NEARBY, AND I WAS NOT CLOSE TO AN OVERPASS. I BELIEVE TEMPERATURE FLUCTUATION CAUSES IT, AS I WAS RECENTLY IN BELOW-FREEZING WEATHER (15*F). ON THE DAY OF THE EXPLOSION I DROVE SOUTH STARTING AT 40*F DRIVING TO 86*F.
Mileage: 60,500
WE BOUGHT THIS CAR USED FROM A VOLVO DEALERSHIP IN AUGUST OF 2019 WHILE STILL UNDER FACTORY WARRANTY. IT HAS 19-INCH VOLVO ALLOY WHEELS WITH 235/40/R19 TIRES. IN A LITTLE OVER A YEAR, TWO OF THE WHEELS HAVE CRACKED PRESUMABLY AFTER HITTING POTHOLES. WE HAD BOTH WHEELS REPAIRED AT A PROFESSIONAL WHEEL REPAIR FACILITY. THE REPAIR WORKED (SO FAR) ON THE FIRST WHEEL BUT THE PROBLEM HAS RECURRED TWICE ON THE SECOND WHEEL REPAIR. THE VOLVO DEALERSHIP'S ONLY OFFER IS TO SELL US A NEW WHEEL AT OVER $700 EACH. WE HAVE NEVER CRACKED A WHEEL PREVIOUSLY IN OVER 40 YEARS OF DRIVING. THIS WHEEL/TIRE COMBINATION SHOULD NEVER HAVE BEEN ALLOWED ON THE ROAD BEING SO PRONE TO CRACKING. WE ARE AT A MUCH-INCREASED RISK OF A FLAT TIRE/BLOWOUT AND POSSIBLE ACCIDENT. THE CAR ALSO CAME FROM THE FACTORY WITHOUT A SPARE TIRE WHICH IS ALSO NOT GOOD SINCE WE ARE MORE LIKELY TO BE STRANDED IN THE EVENT OF A FLAT TIRE. WE NO LONGER CONSIDER THIS CAR ROADWORTHY AND ARE FACED WITH THE EXPENSIVE OPTIONS OF EI
Mileage: 51,000
THE BRAKE SUDDENLY LOST BRAKING POWER AFTER THE BRAKE PEDAL WAS DEPRESSED AT A RED LIGHT ON A LOCAL STREET. EVERY TIME I PRESS THE BRAKE PEDAL AFTER THE INCIDENT, I COULD HEAR A SOUND OF AIR LEAKING SOMEWHERE BEHIND THE PEDAL. OTHER SYSTEMS SEEM FINE AND I MANAGED TO ROLL THE CAR BACK TO OUR PARKING LOT ABOUT HALF A MILE AWAY, AND HAD THE CAR TOLLED TO A LOCAL DEALER THE NEXT DAY. I WAS TOLD LATER BY THE DEALER THAT IT'S CAUSED BY MALFUNCTION OF BRAKE "BOOSTER" OR VACUUM PUMP(?) AND REPAIRED IT AT A COST OF ~$2500.00
Mileage: 54,000
THE MANUFACTURER HAS NOT CORRECTED A KNOWN RECALL. NOR HAVE I RECEIVED AN UPDATE. THE RECALL NOTICES STATE THERE IS NOT YET PARTS AVAILABLE TO CORRECT IT. BUT ACCORDING TO THE NHTSA WEB SITE VIN LOOK-UP, THE RECALL IS LISTED AS RECALL INCOMPLETE . WHEN IF THERE IS NO FIX AVAILABLE IT SHOULD BE LISTED AS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE . WE HAVE RECEIVED RECALL NOTIFICATIONS, THE FIRST ATTACHMENT. WE HAVE NOT RECEIVED A FOLLOW-UP NOTIFICATION FOR EITHER RECALL NOTICES. IN THE ONE FOR NHTSA RECALL 19V849 (RECALL R89978: DOOR LATCHES) STATES: "UNFORTUNATELY AT THIS TIME, REPLACEMENT PARTS ARE NOT AVAILABLE FOR THIS REPAIR. PLEASE BE ASSURED THAT VOLVO IS WORKING TO SECURE THE NEEDED REPLACEMENT DOOR LATCHES AS SOON AS POSSIBLE. WE WILL SEND YOU A SECOND NOTIFICATION LETTER AS SOON AS THE REPLACEMENT DOOR LATCHES ARE AVAILABLE." MY PROBLEM IS THAT I AM A U.S. GOVERNMENT CIVILIAN EMPLOYEE PREPARING TO RELOCATE FROM ITALY TO THE U.S. I SHIPPED THIS CAR TO ITALY FROM
Mileage: 12,000
THE MANUFACTURER HAS NOT CORRECTED A KNOWN RECALL. NOR HAVE I RECEIVED AN UPDATE. THIS IS THE SECOND NOTICE IN THE ATTACHED DOCUMENT. THEY STATE THERE IS NOT YET PARTS AVAILABLE TO CORRECT IT. BUT ACCORDING TO THE NHTSA WEB SITE VIN LOOK-UP, THE RECALL IS LISTED AS RECALL INCOMPLETE. WHEN IF THERE IS NO FIX AVAILABLE IT SHOULD BE LISTED AS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. WE HAVE RECEIVED RECALL NOTIFICATIONS, THE FIRST ATTACHMENT. WE HAVE NOT RECEIVED A FOLLOW-UP NOTIFICATION FOR EITHER RECALL NOTICES. IN THE ONE FOR NHTSA RECALL 20V-378 RECALL R10029: FRONT SEAT BELT FASTENER STATES: "UNFORTUNATELY AT THIS TIME, REPLACEMENT PARTS ARE NOT AVAILABLE FOR THIS REPAIR. PLEASE BE ASSURED THAT VOLVO IS WORKING TO SECURE THE NEEDED REPLACEMENT SEAT BELT FASTENER AS SOON AS POSSIBLE. ESTIMATED TIME FOR PARTS IN STOCK IS END OF NOVEMBER, 2020. WE WILL SEND YOU A SECOND NOTIFICATION LETTER AS SOON AS THE NEW REPLACEMENT FASTENER IS AVAILABLE." MY PROBLEM IS THAT I AM A U.S
Mileage: 12,000
I HAVE 86,585 MILES ON THE CAR AND HAVE FOLLOWED OR EXCEEDED THE MANUFACTURES RECOMMENDATION ON OIL CHANGES. NOW I AM TOLD AFTER MY LAST OIL CHANGE THAT THE ENGINE IS CONSUMING A LOT OF OIL. AT 80,000 MILES MY VOLVO DEALERSHIP CHANGED THE TYPE OF OIL THEY WERE PUTTING IN THE CAR FROM 5W-30 FULL SYN. TO 0W20 FULL SYN. I BELIEVE THERE IS A PROBLEM WITH THE ENGINE AND VOLVO KNOWS IT BY TRYING TO STOP THE OIL USAGE BY CHANGING THE TYPE OF OIL THEY RECOMMEND. WHAT DO I DO IF I HAVE A ENGINE PROBLEM WITH MY CAR ???
Mileage: 86,585
2016 VOLVO S60 AUDIO MODULE HAD TO BE REPLACED BECAUSE IT COMPLETELY STOPPED WORKING. THIS CONTROLS THE NAVIGATION SYSTEM, TELEPHONE, RADIO, CAR OPTIONS, AUDIO FOR SAFETY ALERTS, ETC. STOP WORKING AS I WAS DRIVING ON A CITY STREET. ALSO DRAINED BATTERY AND I HAD TO REPLACE THE BATTERY TOO. *TR
Mileage: 78,000
2016 VOLVO S60 AUDIO MODULE HAD TO BE REPLACED BECAUSE IT COMPLETELY STOPPED WORKING. THIS CONTROLS THE NAVIGATION SYSTEM, TELEPHONE, RADIO, CAR OPTIONS, AUDIO FOR SAFETY ALERTS, ETC. STOP WORKING AS I WAS DRIVING ON A CITY STREET. ALSO DRAINED BATTERY AND I HAD TO REPLACE THE BATTERY TOO. *TR
Mileage: 78,000
SEMI-CIRCULAR STRESS FRACTURE IN WINDSHIELD OCCURRED ON ITS OWN AT SOME POINT AFTER DRIVING IT. NO IMPACT AT ALL. FRACTURE STARTS FROM DRIVER'S SIDE UPPER CORNER DOWN TOWARDS DRIVER'S VIEWING AREA AND THEN CURVES UPWARD.
Mileage: 15,000
RECEIVED A RECALL LETTER IN JANUARY 2020 BUT NO FOLLOWUP FROM VOLVO YET. IT IS A SAFETY CONCERN REGARDING FAULTY DOOR LATCHES AND I AM CONCERNED WHILE DRIVING THE VEHICLE.
Mileage: 33,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.