Total Complaints
23 filings
VOLVO 960 · model year
23 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1992VOLVO960 carries 23 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 2 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1992 960 is engine and engine cooling:engine with 11 filings, followed by engine and engine cooling:engine:gasoline (4) and electrical system (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 28 investigation files overlapping the 1992 960. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
23 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE AND ENGINE COOLING:ENGINE | 11 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 4 |
| ELECTRICAL SYSTEM | 2 |
| ELECTRICAL SYSTEM:IGNITION | 1 |
| AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE | 1 |
| ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD | 1 |
| ELECTRICAL SYSTEM:IGNITION:SWITCH | 1 |
| STEERING | 1 |
| TIRES:TREAD/BELT | 1 |
1992 VOLVO 960 SERIES STALLED WHILE DRIVING AT HIGH SPEEDS. THE POWER WINDOWS AND LOCKS ALSO CEASED FUNCTIONING WHEN THE VEHICLE STALLED. *KB THE VEHICLE JERKED PRIOR TO STALLING. THE VEHICLE BATTERY WOULD GO DEAD IF PARKED ONE DAY. THE VEHICLE WAS TAKEN TO THE DEALER TWICE BUT THEY WERE UNABLE TO CORRECT THE PROBLEM. *NM
1992 960 STALLS WHILE DRIVING. *TS THE DEALER ATTEMPTED TO REMEDY THE PROBLEM. THE VEHICLE CONTINUED TO STALL WHILE DRIVING AT HIGH SPEEDS. THE VEHICLE WOULD MAKE A JERKING MOTION BEFORE SHUTTING OFF. THE VEHICLE WOULD ALSO STALL WHILE PARKING. THE POWER WINDOWS AND DOOR LOCKS MALFUNCTIONED. THE BATTERY DIED IF THE VEHICLE WAS PARKED FOR 1 DAY. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THERE WAS AN ELECTRICAL DRAIN ON THE CIRCUIT FOR THE POWER WINDOWS AND SHIFTLOCK CIRCUIT. *NM
1992 960 STALLS WHILE DRIVING. *TS THE DEALER ATTEMPTED TO REMEDY THE PROBLEM. THE VEHICLE CONTINUED TO STALL WHILE DRIVING AT HIGH SPEEDS. THE VEHICLE WOULD MAKE A JERKING MOTION BEFORE SHUTTING OFF. THE VEHICLE WOULD ALSO STALL WHILE PARKING. THE POWER WINDOWS AND DOOR LOCKS MALFUNCTIONED. THE BATTERY DIED IF THE VEHICLE WAS PARKED FOR 1 DAY. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THERE WAS AN ELECTRICAL DRAIN ON THE CIRCUIT FOR THE POWER WINDOWS AND SHIFTLOCK CIRCUIT. *NM
PROBLEM CONSISTED OF TREAD SEPARATION DESPITE PROPER INFLATION OF 40 PSI AND MAINTAINING 50 MPH MAXIMUM SPEED LIMIT. IN CONTACTING LOCAL FIRESTONE / BRIDGESTONE DEALER TO CLAIM A REPLACEMENT BY MANUFACTURER WARRANTY FOR THIS VEHICLE SAFETY ITEM, I WAS INFORMED THAT THE OFFICIAL DECISION FROM 'HEADQUARTERS' WAS THAT MY WARRANTY CLAIM WOULD NOT BE HONORED DUE TO THE TIRE BEING "IN A HOT TRUNK FOR TEN YEARS". IF THIS IS THE OFFICIAL STANCE OF FIRESTONE / BRIDGESTONE THEY SHOULD PROVIDE A WRITTEN NOTICE TO ALL AFFECTED EARLY MODEL VOLVO OWNERS WITH THIS SPARE TIRE THAT THEIR TIRES HAVE A 'SHELF LIFE' AND NEED TO BE DISCARDED AFTER A PERIOD OF TIME DESPITE NO OUTWARD SIGNS TO THE CONTRARY. THIS SPARE TIRE HAS SEEN LIMITED USE AS CAN BE SEEN BY THE DEPTH OF THE TREAD AND IS NOT SHOWING ANY SIGNS OF 'DRY ROT'. IN FACT, IT APPEARS TO HAVE BEEN COATED WITH A PRESERVATIVE THAT HAS LEFT THE TIRE'S EXTERIOR FLEXIBLE AND FREE OF ANY CRACKS OR OUTWARD SIGNS OF AGING. FOR YOUR REFERENCE, THE E
TIMING BELT FAILED, DEALER REPLACED THE TIMING BELT, DRIVE BELT, CAMSHAFT SENSOR AND HAD TO REBUILD THE CYLINDER HEAD WITH NEW VALVES. *SLC *MJ *DT PH (DAUGHTER LUCY PICARDI ON BEHALF OF MOTHER) *JB *CB
Mileage: 24,000
THE ALUMINUM ALLOY IN THE BLOCK FAILED RESULTING IN A LINE OF PINHOLES IN THE SIDE OF THE BLOCK WHICH CAUSED LOW COOLANT IN THE RADIATOR, THE LEAK CAUSED THE VEHICLE TO LOOSE A GALLON OF COOLANT EVERY TEN MILES CAUSING THE RADIATOR TO BOIL RENDERING THE CAR UNDRIVEABLE, OIL WAS ALSO LEAKING FROM BLOCK PARALLEL TO THOSE BLEEDING COOLANT. NLM
ENGINE BLOCK BEGAN LEAKING FIRST COOLANT AND THEN OIL DIRECTLY THROUGH THE SIDE OF THE BLOCK JUST BELOW THE EXHAUST MANIFOLD. DESPITE EFFORTS TO PLUG THE LEAK, IT BECAME SO LARGE, A GALLON EVERY 10 MILTES, THAT THE ENGINE BECAME UNUSABLE. WE HAD TO REPLAC. *AK
WHILE DRIVING THE VEHICLE SUDDENLY SWERVED AND RESULTED IN COLLISION WITH THE ROAD BARRIER. *MJS
THE TIMING BELT ON THIS VEHICLE WAS REPLACED AT 60000 MILES SERVICE. THE SERVICE INVOICE STATES "REPLACE TIMING BELT AND INSTALL DAMPER. R/R TIMING BELT AND DAMPER AS PER BULLETIN" NOW LESS THAN 30,000 MILES LATER THE TIMING BELT HAS BROKEN WITH ESTIMATED REPAIR COST OF $ 3000. WHAT IS THE BULLETIN THEY REFER TO??? IS THERE AN IMPLIED WARRANTY FOR THIS PRODUCT REPLACED PER THE BULLETIN??? WHAT IS THE PROBLEM THAT NECESSITATED THE BULLETIN IN THE FIRST PLACE??? NOTE THAT SERVICE BULLETIN 2003 REGARDING THIS VEHICLE REFERS TO ENGINE REPLACEMENTS ON THIS VEHICLE AND CALLS FOR REPLACEMENT WITH A 1995 ENGINE INCORPORATING A WIDER TIMING BELT...... IS THERE A PROBLEM WITH THE FACTORY TIMING BELT OR ASSEMBLY THAT WOULD CAUSE REPEATED FAILURES??? ALSO...THE EXHAUST PIPE REPEATEDLY COMES APART AT THE CATALYTIC CONVERTER. A FRIEND HAS THE SAME MODEL VOLVO...SAME EXHAUST PIPE PROBLEM. *AK
THE TIMING BELT ON THIS VEHICLE WAS REPLACED AT 60000 MILES SERVICE. THE SERVICE INVOICE STATES "REPLACE TIMING BELT AND INSTALL DAMPER. R/R TIMING BELT AND DAMPER AS PER BULLETIN" NOW LESS THAN 30,000 MILES LATER THE TIMING BELT HAS BROKEN WITH ESTIMATED REPAIR COST OF $ 3000. WHAT IS THE BULLETIN THEY REFER TO??? IS THERE AN IMPLIED WARRANTY FOR THIS PRODUCT REPLACED PER THE BULLETIN??? WHAT IS THE PROBLEM THAT NECESSITATED THE BULLETIN IN THE FIRST PLACE??? NOTE THAT SERVICE BULLETIN 2003 REGARDING THIS VEHICLE REFERS TO ENGINE REPLACEMENTS ON THIS VEHICLE AND CALLS FOR REPLACEMENT WITH A 1995 ENGINE INCORPORATING A WIDER TIMING BELT...... IS THERE A PROBLEM WITH THE FACTORY TIMING BELT OR ASSEMBLY THAT WOULD CAUSE REPEATED FAILURES??? ALSO...THE EXHAUST PIPE REPEATEDLY COMES APART AT THE CATALYTIC CONVERTER. A FRIEND HAS THE SAME MODEL VOLVO...SAME EXHAUST PIPE PROBLEM. *AK
07/11/99 DRIVING THE VOLVO +/-40 MPH - NOT UNDER LOAD - & ENGINE QUIT - METAL ON METAL NOISE - PULLED OFF ROADWAY & CALLED A WRECKER. TIMING BELT HAD BROKEN 1,250 MILES SHORT OF NEXT CHANGE. CALLED VOLVO OF NORTH AMERICA - THEY STATED IT WAS A MATTER BTWN ME & DEALER WHO LAST CHANGED THE TIMING BELT. THIS DEALER (SONNY KING VOLVO, BIRMINGHAN, AL) IS NOW OUT OF BUSINESS - BUT WORK ORDER SHOWED NO EVIDENCE THAT THE TIMING BELT WAS REPLACED - EVEN THOUGH THE CHARGE FOR SERVICE WAS EXACTLY WHAT THE SERVICE MANAGER QUOTED ME FOR A BELT REPLACEMENT & THE REST OF THE 60,000 MILE SERVICE. I PAID FOR THE MAINTENANCE - IT WAS NEVER RENDERED. VOLVO OF NORTH AMERICA STATED "IT'S A LICK ON YOU FOR NOT READING YOUR SERVICE ORDER." I PAID $2,300 FOR A COMPLETE NEW HEAD & REPLACEMENT COSTS. GOT THE CAR BACK IN THE FALL, DROVE IT ABOUT 2 WEEKS AND IT STARTED SPRAYING OIL ALL OVER THE EXHAUST SYSTEM. THE LOCAL VOLVO DEALER WHO DID THE HEAD REPLACEMENT TOOK THE CAR BACK - DID SOME REPAIR, AT NO CO
ENGINE BLOCK CRACKED, CAUSING FUEL LEAKAGE. PLEASE GIVE ANY FURTHER DETAILS.*AK
AFTER TURNING THE IGNITION CAR WHEN UP IN FLAMES. VOLVO CLAIMS THAT THE DAMAGE WAS SO SEVERE THAT THEY COULD NOT FIND A CAUSE. *AK
AFTER TURNING THE KEY SMOKE CAME UP FROM UNDER THE FRONT HOOD. IN SPITE OF TAKING THE KEY OUT THE ENGINE CONTINUED TO MAKE NOISE. OCCASIONALLY THE ENGINED STOPPED, BUT THEN STARTED AGAIN. EVENTUALLY THE WHOLE ENGINE COMPARTMENT WHEN UP IN FLAMES. I WANT TO REPORT THIS AND FOUND OUT IF THIS IS A KNOWN PROBLEM. THANK YOU. *AK
ENGINE BLOCK LEAKS COOLANT TO THE OUTSIDE. AT FAILURE THE ESCAPING COOLANT PRODUCED SMOKE AND ENGINE OVERHEATES. YH
THE ORIGINAL CYLINDER BLOCK CRACKED IN THE SAME SPOT AS THE REPLACEMENT. VOLVO HAS TWO SERVICE BULLETINS ON REPLACING DEFECTIVE/DAMAGED CYCLINDER BLOCKS FOR THIS MODEL: 221943 MARCH 97 AND 221945 JUNE 97. VOLVO IS UNWILLING TO TAKE RESPONSIBILTY FOR A POSSIBLE DESIGN DEFECT.
AIR BAG WARNING LIGHT REMAINS ILLUMINATED, INDICATING MALFUNCTION WITHIN THE SYSTEM. CAUSE UNKNOWN. DEALER CANNOT IDENTIFY THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK
DRIVER ATTEMPTED TO START VEHICLE, THERE WAS AN EXPLOSION AND SMOKE POURED FROM FROM UNDER THE HOOD. UPON INSPECTION, FOUND THE INTACT MANIFOLD HAD BEEN FORCIBLY SEPARATED FROM THE ENGINE, THE MAIN FUEL LINE BETWEEN THE FUEL PUMP AND THE FUEL DISTIBUTER WAS SEVERED, AND A CUP OR MORE OF FUEL LAY PUDDLED UNDER THE VEHICLE.
TIMING CHAIN BROKE CAUSING ENGINE TO FAIL.
THE ENGINE BLOCK IS CRACKED, CAUSING THE VEHICLE TO LEAK OIL AND COOLANT. THE DEALER HAS BEEN NOTIFIED. *AK
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.