Total Complaints
2 filings
VOLVO 780 · model year
2 NHTSA complaints, 1 crash report for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2016VOLVO780 carries 2 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2016 780 is suspension with 1 filings, followed by air bags (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 28 investigation files overlapping the 2016 780. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
2 filings
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| SUSPENSION | 1 |
| AIR BAGS | 1 |
TL* THE CONTACT OWNED A 2016 VOLVO 780. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT FELT LIGHTHEADED AND STEERED THE VEHICLE INTO THE MEDIAN. THE VEHICLE CRASHED INTO TREES, FLIPPED OVER, AND LANDED ON THE DRIVER'S SIDE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CUT ON THE RIGHT LOWER CHIN THAT REQUIRED STITCHES, A FEW CUTS ON THE NOSE AND BOTH SIDES OF THE FACE, WHIPLASH, AND BRUISED EYES. THE CONTACT RECEIVED MEDICAL ATTENTION AND PHYSICAL THERAPY. THE VEHICLE WAS TOWED TO A DEALER AND DECLARED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
Mileage: 42,000
SINCE THE PURCHASE OF THIS VEHICLE IT HAS AN UNCONTROLLABLE CAB SWAY FROM SIDE TO SIDE DUE TO THE LACK OF STABILITY IN THE SHOCK SYSTEM. VIN. N9318245. TWO OUT OF THREE VOLVO DEALERSHIPS STATE NO PROBLEM OR A PROBLEM THEY CANT FIX. ONE DEALERSHIP, DAYTON OHIO REPLACED REAR CAB SHOCKS WHICH SUBSEQUENTLY GAVE MINOR IMPROVEMENTS. IM WAITING TO HEAR FROM VOLVO TO SEE WHAT ELSE CAN BE DONE OTHER THEN ME PURCHASING AFTER MARKET SHOCKS OR AIR BAGS. DUE TO THE UNCONTROLLABLE SWAY FROM ROAD, WIND, OTHER VEHICLE TURBULENCE AND THE EXCESS WEIGHT OF THE TOP OF THE SLEEPER, THIS VEHICLE WILL CAUSE MAJOR OVER CORRECTIONS BY THE DRIVER AND COULD BE EXTREMELY DANGEROUS IN WINTER CONDITIONS.
Mileage: 536
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.