Total Complaints
5 filings
VOLVO 780 · model year
5 NHTSA complaints, 1 crash report for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2009VOLVO780 carries 5 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2009 780 is steering with 3 filings, followed by air bags (1) and suspension (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 28 investigation files overlapping the 2009 780. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
5 filings
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| STEERING | 3 |
| AIR BAGS | 1 |
| SUSPENSION | 1 |
UNABLE TO TURN THE STEERING WHEEL UNLESS EXTRA FORCE IS USED. MUST MAKE 2 OR 3 ATEMPS TO TURN WHEELS INORDER TO PARK CAR VERTICALLY OR MAKE A U-TURN. VERY DANGEROUS . IT DOES NOT MAKE ANY DIFFERENCE WHERE ON WHERE I AM, FROM AN ALMOST STANDING OR VERY SLOW DRIVING IT IS A MAJOR DANGER. TCITY STREET, DRIVEWAY, HIGHWAY THE SAME THING HAPPENS EVEN PULLING INTO AND OUR OF DIAGNOL PARKING SPACES. I DO NOT KNOW HOW TO DO WHAT YOU ARE ASKING.......THERE WAS A RECALL ON THIS PROBLEM SENT TO ME BUT NOT THE DEALERS. BEFORE THE LOCAL VOLVO DEALER WOULD HELP I HAD TO BRING THE NOTICE I RECEIVED THEY MADE ADJUSTMENTS RELUCTANTLY-THIS WAS AT VOVOL OF C LEARWATER. - DID NOT THINK IT W REAL PROBLEM ON 9/4/12. HELP THE SAFETY FACTOR IS VERY REAL
Mileage: 39,000
THE CAB LEANS ALL THE TIME. I HAVE VIDEO OF HOW BAD IT IS GOING DOWN THE ROAD.
THE CAB LEANS ALL THE TIME. I HAVE VIDEO OF HOW BAD IT IS GOING DOWN THE ROAD.
THE CAB LEANS ALL THE TIME. I HAVE VIDEO OF HOW BAD IT IS GOING DOWN THE ROAD.
TL*THE CONTACT LEASED A 2009 VOLVO 780. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CONTACT TRIED TO TURN RIGHT AND LOST CONTROL. ROADSIDE ASSISTANCE CAME TO CHANGE THE DRAG LINKS AND THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOOP WHERE THE FRONT STEERING LINKS, AXLE ALIGNMENT AND TIRES WERE REPLACED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.