VOLVO 780 · model year

2004 VOLVO 780

10 NHTSA complaints, 1 crash report for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2004VOLVO780 carries 10 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 780 is engine and engine cooling:engine:other fuel types:turbo/supercharger with 1 filings, followed by equipment (1) and power train (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 28 investigation files overlapping the 2004 780. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

10
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

10 filings

Crashes Reported

1 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER1
EQUIPMENT1
POWER TRAIN1
SEATS1
VISIBILITY:REARVIEW MIRRORS/DEVICES1
STRUCTURE1
EXTERIOR LIGHTING:TURN SIGNAL1
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR1
SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM1
STEERING1

Recent Complaints

20170208CrashSTEERING

TL* THE CONTACT OWNED A 2004 VOLVO 780. WHILE DRIVING APPROXIMATELY 68 MPH AND ATTEMPTING TO PASS A VEHICLE, THE STEERING WHEEL DID NOT RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE KEPT DRIVING FORWARD UNTIL IT COLLIDED WITH A MEDIAN AND FINALLY STOPPED. THE ENTIRE DRIVER SIDE OF THE VEHICLE WAS DAMAGED, INCLUDING THE DRIVER SIDE HEADLIGHT AND THE BOTTOM OF THE VEHICLE. THERE WERE NO INJURIES REPORTED. THE POLICE AND FIRE DEPARTMENTS ARRIVED AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE POLICE IMPOUND YARD. THE VEHICLE WAS NOT EVALUATED BY THE INSURANCE COMPANY OR MANUFACTURER. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 81,707.

Mileage: 81,707

20050817SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM

DT: THE CONSUMER HAS A 2004 VOLVO 670 TRACTOR. WAS HAVING A PROBLEM WITH THE AIR ROD THAT HELD UP AIR BAGS FOR THE AIR BAG SYSTEM, SUSPENSION, THE ROD SLIPPED AND FELL, CAUSING THE AIRBAGS DROP. WHEN THE AIRBAGS DROPPED WITH A TRAILER ON THE TRUCK IT CAUSED ALL THE WEIGHT OF THE TRAILER TO BE CONCENTRATED ON THE REAR OF THE TRUCK DUE TO THE AIRBAGS DROPPING AND LETTING THE REAR OF TRUCK LOWER. VEHICLE WAS TAKEN TO THE DEALER, WHO TOLD THE CONSUMER THAT THE ROD WORE OUT. THIS WAS THE SIXTH TIME THAT REPAIRS HAD TO BE DONE. ALSO, DEALER ALSO TOLD CONSUMER THAT IF HE DID NOT STOP AND FIX THE ROD WHEN DRIVING IT WILL RUIN THE TRANSMISSION. DEALER STATED THAT THE ORIGINAL ROD WAS TOO SHORT AND THIS CAUSED THE ROD TO POP OUT. MECHANIC AT DEALER STATED THAT HE HAD A LOT OF THIS PROBLEM IN THESE TRUCKS. *AK

20050504VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

CONSUMER STATES: MIRRORS SHAKE WHEN DRIVING, CAN'T TELL WHAT TYPE OF VEHICLE IS BEHIND YOU,THEY ARE A SAFETY HAZARD. THE MIRRORS DO QUIVER. *AK

Mileage: 29,000

20050217EQUIPMENT

THE SELF CANCELING TURN SIGNALS DON'T FUNCTION SAFELY DURING TURNING MANEUVERS. *NM STATIONARY SPLASH GUARD MOUNTED OVER THE STEERING TIRES BLOCKED SAFE ACCESS TO THE OUTER WINDSHIELD AND PROHIBITED WINDSHIELD CLEANING. IT TOOK 95 POUNDS OF FORCE TO PRESS THE CLUTCH PEDAL. THE GEARSHIFT STICK WAS MOUNTED TOO FAR TO THE RIGHT AND TO FAR TOO THE REAR, RELATIVE TO THE LOCATION OF THE DRIVER'S SEAT. THE DRIVER'S SEAT IS MOUNTED TOO FAR FORWARD. THE RIGHT FRONT POWER REARVIEW MIRRORS WERE NOT MOUNTED SECURELY IN THEIR HOUSINGS AND AS A RESULT THEY VIBRATE. THE HIGH BEAM INDICATOR LIGHT IS LOCATED AT THE BOTTOM EDGE OF THE INSTRUMENT PANEL. WITH THE TILT STEERING COLUMN THE LIGHT WAS HIDDEN BEHIND THE HUB OF THE STEERING WHEEL. THE DOOR STEPS ARE HIGHER AND FARTHER APART WHICH STRAINS THE DRIVER'S KNEES AND MAKES ENTRY AND EXT FROM THE CAB MORE DIFFICULT. (VOLVO VNL-780 DIESEL). *NM

20050217POWER TRAIN

THE SELF CANCELING TURN SIGNALS DON'T FUNCTION SAFELY DURING TURNING MANEUVERS. *NM STATIONARY SPLASH GUARD MOUNTED OVER THE STEERING TIRES BLOCKED SAFE ACCESS TO THE OUTER WINDSHIELD AND PROHIBITED WINDSHIELD CLEANING. IT TOOK 95 POUNDS OF FORCE TO PRESS THE CLUTCH PEDAL. THE GEARSHIFT STICK WAS MOUNTED TOO FAR TO THE RIGHT AND TO FAR TOO THE REAR, RELATIVE TO THE LOCATION OF THE DRIVER'S SEAT. THE DRIVER'S SEAT IS MOUNTED TOO FAR FORWARD. THE RIGHT FRONT POWER REARVIEW MIRRORS WERE NOT MOUNTED SECURELY IN THEIR HOUSINGS AND AS A RESULT THEY VIBRATE. THE HIGH BEAM INDICATOR LIGHT IS LOCATED AT THE BOTTOM EDGE OF THE INSTRUMENT PANEL. WITH THE TILT STEERING COLUMN THE LIGHT WAS HIDDEN BEHIND THE HUB OF THE STEERING WHEEL. THE DOOR STEPS ARE HIGHER AND FARTHER APART WHICH STRAINS THE DRIVER'S KNEES AND MAKES ENTRY AND EXT FROM THE CAB MORE DIFFICULT. (VOLVO VNL-780 DIESEL). *NM

20050217SEATS

THE SELF CANCELING TURN SIGNALS DON'T FUNCTION SAFELY DURING TURNING MANEUVERS. *NM STATIONARY SPLASH GUARD MOUNTED OVER THE STEERING TIRES BLOCKED SAFE ACCESS TO THE OUTER WINDSHIELD AND PROHIBITED WINDSHIELD CLEANING. IT TOOK 95 POUNDS OF FORCE TO PRESS THE CLUTCH PEDAL. THE GEARSHIFT STICK WAS MOUNTED TOO FAR TO THE RIGHT AND TO FAR TOO THE REAR, RELATIVE TO THE LOCATION OF THE DRIVER'S SEAT. THE DRIVER'S SEAT IS MOUNTED TOO FAR FORWARD. THE RIGHT FRONT POWER REARVIEW MIRRORS WERE NOT MOUNTED SECURELY IN THEIR HOUSINGS AND AS A RESULT THEY VIBRATE. THE HIGH BEAM INDICATOR LIGHT IS LOCATED AT THE BOTTOM EDGE OF THE INSTRUMENT PANEL. WITH THE TILT STEERING COLUMN THE LIGHT WAS HIDDEN BEHIND THE HUB OF THE STEERING WHEEL. THE DOOR STEPS ARE HIGHER AND FARTHER APART WHICH STRAINS THE DRIVER'S KNEES AND MAKES ENTRY AND EXT FROM THE CAB MORE DIFFICULT. (VOLVO VNL-780 DIESEL). *NM

20050217VISIBILITY:REARVIEW MIRRORS/DEVICES

THE SELF CANCELING TURN SIGNALS DON'T FUNCTION SAFELY DURING TURNING MANEUVERS. *NM STATIONARY SPLASH GUARD MOUNTED OVER THE STEERING TIRES BLOCKED SAFE ACCESS TO THE OUTER WINDSHIELD AND PROHIBITED WINDSHIELD CLEANING. IT TOOK 95 POUNDS OF FORCE TO PRESS THE CLUTCH PEDAL. THE GEARSHIFT STICK WAS MOUNTED TOO FAR TO THE RIGHT AND TO FAR TOO THE REAR, RELATIVE TO THE LOCATION OF THE DRIVER'S SEAT. THE DRIVER'S SEAT IS MOUNTED TOO FAR FORWARD. THE RIGHT FRONT POWER REARVIEW MIRRORS WERE NOT MOUNTED SECURELY IN THEIR HOUSINGS AND AS A RESULT THEY VIBRATE. THE HIGH BEAM INDICATOR LIGHT IS LOCATED AT THE BOTTOM EDGE OF THE INSTRUMENT PANEL. WITH THE TILT STEERING COLUMN THE LIGHT WAS HIDDEN BEHIND THE HUB OF THE STEERING WHEEL. THE DOOR STEPS ARE HIGHER AND FARTHER APART WHICH STRAINS THE DRIVER'S KNEES AND MAKES ENTRY AND EXT FROM THE CAB MORE DIFFICULT. (VOLVO VNL-780 DIESEL). *NM

20050217STRUCTURE

THE SELF CANCELING TURN SIGNALS DON'T FUNCTION SAFELY DURING TURNING MANEUVERS. *NM STATIONARY SPLASH GUARD MOUNTED OVER THE STEERING TIRES BLOCKED SAFE ACCESS TO THE OUTER WINDSHIELD AND PROHIBITED WINDSHIELD CLEANING. IT TOOK 95 POUNDS OF FORCE TO PRESS THE CLUTCH PEDAL. THE GEARSHIFT STICK WAS MOUNTED TOO FAR TO THE RIGHT AND TO FAR TOO THE REAR, RELATIVE TO THE LOCATION OF THE DRIVER'S SEAT. THE DRIVER'S SEAT IS MOUNTED TOO FAR FORWARD. THE RIGHT FRONT POWER REARVIEW MIRRORS WERE NOT MOUNTED SECURELY IN THEIR HOUSINGS AND AS A RESULT THEY VIBRATE. THE HIGH BEAM INDICATOR LIGHT IS LOCATED AT THE BOTTOM EDGE OF THE INSTRUMENT PANEL. WITH THE TILT STEERING COLUMN THE LIGHT WAS HIDDEN BEHIND THE HUB OF THE STEERING WHEEL. THE DOOR STEPS ARE HIGHER AND FARTHER APART WHICH STRAINS THE DRIVER'S KNEES AND MAKES ENTRY AND EXT FROM THE CAB MORE DIFFICULT. (VOLVO VNL-780 DIESEL). *NM

20050217EXTERIOR LIGHTING:TURN SIGNAL

THE SELF CANCELING TURN SIGNALS DON'T FUNCTION SAFELY DURING TURNING MANEUVERS. *NM STATIONARY SPLASH GUARD MOUNTED OVER THE STEERING TIRES BLOCKED SAFE ACCESS TO THE OUTER WINDSHIELD AND PROHIBITED WINDSHIELD CLEANING. IT TOOK 95 POUNDS OF FORCE TO PRESS THE CLUTCH PEDAL. THE GEARSHIFT STICK WAS MOUNTED TOO FAR TO THE RIGHT AND TO FAR TOO THE REAR, RELATIVE TO THE LOCATION OF THE DRIVER'S SEAT. THE DRIVER'S SEAT IS MOUNTED TOO FAR FORWARD. THE RIGHT FRONT POWER REARVIEW MIRRORS WERE NOT MOUNTED SECURELY IN THEIR HOUSINGS AND AS A RESULT THEY VIBRATE. THE HIGH BEAM INDICATOR LIGHT IS LOCATED AT THE BOTTOM EDGE OF THE INSTRUMENT PANEL. WITH THE TILT STEERING COLUMN THE LIGHT WAS HIDDEN BEHIND THE HUB OF THE STEERING WHEEL. THE DOOR STEPS ARE HIGHER AND FARTHER APART WHICH STRAINS THE DRIVER'S KNEES AND MAKES ENTRY AND EXT FROM THE CAB MORE DIFFICULT. (VOLVO VNL-780 DIESEL). *NM

20041118ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER

ENGINE PRESSURE BLEW THE FUEL FILTER OFF OF THE TRUCK. CONSUMER WAS TRAVELING AT 20 MPH. THE FILTER BLEW ONTO THE ROAD, AND ACROSS THE ROAD. *AK. FUEL FILTER EXPLODED OFF ENGINE. *AK

Mileage: 15,000

Compare 2004VOLVO780 to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2004 VOLVO 780 have?
The 2004 VOLVO 780 has 10 NHTSA complaints, 1 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2004 VOLVO 780?
The most-complained component for the 2004 VOLVO 780 is ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER with 1 complaints. Other frequently reported areas include EQUIPMENT and POWER TRAIN.
Is the 2004 VOLVO 780 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.